Providence Hospital

(251) 633-1000 · 6801 Airport Boulevard, Mobile, AL 36608

Overview

Providence Hospital is a hospital registered with U.S Centers for Medicare & Medicaid Services. The facility number is #010090. The hospital type is acute care hospitals. The address is 6801 Airport Boulevard, Mobile, AL 36608. The overall rating is 4.

Facility ID 010090
Facility Name PROVIDENCE HOSPITAL
Address 6801 Airport Boulevard
Mobile
AL 36608
County Mobile
Telephone (251) 633-1000
Hospital Type Acute Care Hospitals
Hospital Ownership Voluntary non-profit - Church
Emergency Services Yes
Overall Rating 4

Overall Quality Star Rating Measures

Mortality Measure Total measures in the group: 7. Facility reported measures count: 7.
Better than the national value: 0, No different: 7, Worse: 0
Safety of Care Measure Total measures in the group: 8. Facility reported measures count: 8.
Better than the national value: 2, No different: 6, Worse: 0
Readmission Measure Total measures in the group: 11. Facility reported measures count: 9.
Better than the national value: 0, No different: 7, Worse: 2
Patient Experience Measure Total measures in the group: 8. Facility reported measures count: 8.
Better than the national value: , No different: , Worse:
Timly Effectiveness Measure Total measures in the group: 14. Facility reported measures count: 10.
Better than the national value: , No different: , Worse:
Notes The Overall Hospital Quality Star rating summarizes a variety of measures across 5 areas of quality into a single star rating for each hospital. Once reporting thresholds are met, a hospital’s overall star rating is calculated using only those measures for which data are available. The average is about 37 measures. Hospitals report data to the Centers for Medicare & Medicaid Services through the Hospital Inpatient Quality Reporting (IQR) Program, Hospital Outpatient Quality Reporting (OQR) Program, Hospital Readmission Reduction Program (HRRP), Hospital-Acquired Condition (HAC) Reduction Program, and Hospital Value-Based Purchasing (VBP) Program. Overall star ratings aren’t calculated for Veterans Health Administration (VHA) or Department of Defense (DoD) hospitals.
The methodology uses a simple average of measure scores to calculate measure group scores and Z-score standardization to standardize measure group scores for these 5 measure groups: 1. Mortality 2. Safety of Care 3. Readmission 4. Patient Experience 5. Timely & Effective Care
After estimating the group score for each hospital and each group, CMS calculates a weighted average to combine the 5 group scores into a single hospital summary score. If a hospital is missing a measure category or group, the weights are redistributed proportionally amongst the qualifying measure categories or groups.

HCAHPS Patient Survey Ratings Hospital Consumer Assessment of Healthcare Providers and Systems
Completed Surveys: 1219, Response Rate: 31% (2019-01-01~2019-12-31)

QuestionResponses
Patients who reported that they "Always" received bathroom help as soon as they wantedPercent: 75%
Patients who reported that they "Sometimes" or "Never" received bathroom help as soon as they wantedPercent: 8%
Patients who reported that they "Usually" received bathroom help as soon as they wantedPercent: 17%
Patients who reported that they "Always" received help after using the call button as soon as they wantedPercent: 74%
Patients who reported that they "Sometimes" or "Never" received help after using the call button as soon as they wantedPercent: 7%
Patients who reported that they "Usually" received help after using the call button as soon as they wantedPercent: 19%
Patients who reported that their room and bathroom were "Always" cleanPercent: 75%
Patients who reported that their room and bathroom were "Sometimes" or "Never" cleanPercent: 8%
Patients who reported that their room and bathroom were "Usually" cleanPercent: 17%
Cleanliness - linear mean scoreScore: 89 (scale 1-100)
Cleanliness - star ratingRating: 3 (scale 1-5)
Patients who reported that their nurses "Always" communicated wellPercent: 78%
Nurse communication - linear mean scoreScore: 90 (scale 1-100)
Patients who reported that their nurses "Sometimes" or "Never" communicated wellPercent: 6%
Nurse communication - star ratingRating: 3 (scale 1-5)
Patients who reported that their nurses "Usually" communicated wellPercent: 16%
Patients who reported that their doctors "Always" communicated wellPercent: 81%
Doctor communication - linear mean scoreScore: 92 (scale 1-100)
Patients who reported that their doctors "Sometimes" or "Never" communicated wellPercent: 4%
Doctor communication - star ratingRating: 3 (scale 1-5)
Patients who reported that their doctors "Usually" communicated wellPercent: 15%
Patients who reported that they "Always" received help as soon as they wantedPercent: 75%
Staff responsiveness - linear mean scoreScore: 89 (scale 1-100)
Patients who reported that they "Sometimes" or "Never" received help as soon as they wantedPercent: 8%
Staff responsiveness - star ratingRating: 4 (scale 1-5)
Patients who reported that they "Usually" received help as soon as they wantedPercent: 17%
Patients who reported that staff "Always" explained about medicines before giving it to themPercent: 64%
Communication about medicines - linear mean scoreScore: 79 (scale 1-100)
Patients who reported that staff "Sometimes" or "Never" explained about medicines before giving it to themPercent: 17%
Communication about medicines - star ratingRating: 3 (scale 1-5)
Patients who reported that staff "Usually" explained about medicines before giving it to themPercent: 19%
Discharge information - linear mean scoreScore: 87 (scale 1-100)
Patients who reported that NO, they were not given information about what to do during their recovery at homePercent: 13%
Discharge information - star ratingRating: 3 (scale 1-5)
Patients who reported that YES, they were given information about what to do during their recovery at homePercent: 87%
Patients who "Agree" they understood their care when they left the hospitalPercent: 40%
Patients who "Disagree" or "Strongly Disagree" they understood their care when they left the hospitalPercent: 6%
Care transition - linear mean scoreScore: 82 (scale 1-100)
Patients who "Strongly Agree" they understood their care when they left the hospitalPercent: 54%
Care transition - star ratingRating: 3 (scale 1-5)
Patients who "Agree" that they understood the purposes of their medications when leaving the hospitalPercent: 36%
Patients who "Disagree" or "Strongly Disagree" that they understood the purposes of their medications when leaving the hospitalPercent: 5%
Patients who "Strongly Agree" that they understood the purposes of their medications when leaving the hospitalPercent: 59%
Patients who "Agree" that the staff took my preferences into account when determining my health care needsPercent: 44%
Patients who "Disagree" or "Strongly Disagree" that the staff took my preferences into account when determining my health care needsPercent: 7%
Patients who "Strongly Agree" that the staff took my preferences into account when determining my health care needsPercent: 49%
Patients who "Agree" that they understood their responsiblities in managing their healthPercent: 42%
Patients who "Disagree" or "Strongly Disagree" that they understood their responsiblities in managing their healthPercent: 5%
Patients who "Strongly Agree" that they understood their responsiblities in managing their healthPercent: 53%
Patients who reported that NO, they did not discuss whether they would need help after dischargePercent: 16%
Patients who reported that YES, they did discuss whether they would need help after dischargePercent: 84%
Patients who reported that their doctors "Always" explained things in a way they could understandPercent: 77%
Patients who reported that their doctors "Sometimes" or "Never" explained things in a way they could understandPercent: 5%
Patients who reported that their doctors "Usually" explained things in a way they could understandPercent: 18%
Patients who reported that their doctors "Always" listened carefully to themPercent: 79%
Patients who reported that their doctors "Sometimes" or "Never" listened carefully to themPercent: 6%
Patients who reported that their doctors "Usually" listened carefully to themPercent: 15%
Patients who reported that their doctors "Always" treated them with courtesy and respectPercent: 87%
Patients who reported that their doctors "Sometimes" or "Never" treated them with courtesy and respectPercent: 3%
Patients who reported that their doctors "Usually" treated them with courtesy and respectPercent: 10%
Patients who gave their hospital a rating of 6 or lower on a scale from 0 (lowest) to 10 (highest)Percent: 9%
Patients who gave their hospital a rating of 7 or 8 on a scale from 0 (lowest) to 10 (highest)Percent: 17%
Patients who gave their hospital a rating of 9 or 10 on a scale from 0 (lowest) to 10 (highest)Percent: 74%
Overall hospital rating - linear mean scoreScore: 88 (scale 1-100)
Overall hospital rating - star ratingRating: 3 (scale 1-5)
Patients who reported that when receiving new medication the staff "Always" communicated what the medication was forPercent: 78%
Patients who reported that when receiving new medication the staff "Sometimes" or "Never" communicated what the medication was forPercent: 8%
Patients who reported that when receiving new medication the staff "Usually" communicated what the medication was for.Percent: 14%
Patients who reported that their nurses "Always" explained things in a way they could understandPercent: 75%
Patients who reported that their nurses "Sometimes" or "Never" explained things in a way they could understandPercent: 7%
Patients who reported that their nurses "Usually" explained things in a way they could understandPercent: 18%
Patients who reported that their nurses "Always" listened carefully to themPercent: 75%
Patients who reported that their nurses "Sometimes" or "Never" listened carefully to themPercent: 7%
Patients who reported that their nurses "Usually" listened carefully to themPercent: 18%
Patients who reported that their nurses "Always" treated them with courtesy and respectPercent: 83%
Patients who reported that their nurses "Sometimes" or "Never" treated them with courtesy and respectPercent: 4%
Patients who reported that their nurses "Usually" treated them with courtesy and respectPercent: 13%
Patients who reported that the area around their room was "Always" quiet at nightPercent: 60%
Patients who reported that the area around their room was "Sometimes" or "Never" quiet at nightPercent: 12%
Patients who reported that the area around their room was "Usually" quiet at nightPercent: 28%
Quietness - linear mean scoreScore: 82 (scale 1-100)
Quietness - star ratingRating: 3 (scale 1-5)
Patients who reported NO, they would probably not or definitely not recommend the hospitalPercent: 5%
Patients who reported YES, they would definitely recommend the hospitalPercent: 75%
Recommend hospital - linear mean scoreScore: 89 (scale 1-100)
Patients who reported YES, they would probably recommend the hospitalPercent: 20%
Recommend hospital - star ratingRating: 3 (scale 1-5)
Patients who reported that when receiving new medication the staff "Always" discussed possible side effectsPercent: 50%
Patients who reported that when receiving new medication the staff "Sometimes" or "Never" discussed possible side effectsPercent: 27%
Patients who reported that when receiving new medication the staff "Usually" discussed possible side effectsPercent: 23%
Summary star ratingRating: 3 (scale 1-5)
Patients who reported that NO, they did not receive written information about possible symptoms to look out for after dischargePercent: 11%
Patients who reported that YES, they did receive written information about possible symptoms to look out for after dischargePercent: 89%

Surgical Complications and Mortality Measures
(2016-04-01~2019-03-31)

Measure NameCompared to NationalDenominatorScore
Rate of complications for hip/knee replacement patientsNo Different Than the National Rate3722.1
Death rate for heart attack patientsNo Different Than the National Rate22213
Death rate for CABG surgery patientsNo Different Than the National Rate1363.3
Death rate for COPD patientsNo Different Than the National Rate3119.4
Death rate for heart failure patientsNo Different Than the National Rate48713.9
Death rate for pneumonia patientsNo Different Than the National Rate48715.8
Death rate for stroke patientsNo Different Than the National Rate24813.8
Postoperative Acute Kidney Injury Requiring Dialysis RateNo Different Than the National Rate12271.43
Postoperative Respiratory Failure RateNo Different Than the National Rate9496.70
Serious blood clots after surgeryNo Different Than the National Rate24063.30
Blood stream infection after surgeryNo Different Than the National Rate11963.37
A wound that splits open after surgery on the abdomen or pelvisNo Different Than the National Rate4651.00
Accidental cuts and tears from medical treatmentNo Different Than the National Rate13201.66
Pressure soresNo Different Than the National Rate61690.64
Deaths among Patients with Serious Treatable Complications after SurgeryNo Different Than the National Rate76150.67
Collapsed lung due to medical treatmentNo Different Than the National Rate70260.23
Broken hip from a fall after surgeryNo Different Than the National Rate63930.10
Serious complicationsNo Different Than the National Value0.94
Perioperative Hemorrhage or Hematoma RateNo Different Than the National Rate22252.41

Hospitals with the same name

Hospital NameAddressTelephoneOverall Rating
Providence Hospital 1150 Varnum St Ne, Washington, DC 2001720226970001

Location Information

Street Address 6801 AIRPORT BOULEVARD
City MOBILE
State AL
Zip Code 36608

Hospitals in the same zip code

Hospital NameAddressTelephoneOverall Rating
Springhill Medical Center 3719 Dauphin Street, Mobile, AL 36608(251) 344-96302

Hospitals in the same city

Hospital NameAddressTelephoneOverall Rating
Usa Health University Hospital 2451 Fillingim Street, Mobile, AL 36617(251) 471-71103
Mobile Infirmary Medical Center 5 Mobile Infirmary Circle, Mobile, AL 36607(251) 435-47002
Usa Health Children's & Women's Hospital 1700 Center Street, Mobile, AL 36604(251) 415-1000
Baypointe Behavioral Health 5800 Southland Drive, Mobile, AL 36693(251) 661-0153

Hospitals in the state of AL

Hospital NameAddressTelephoneOverall Rating
Prattville Baptist Hospital 124 S Memorial Dr, Prattville, AL 36067(334) 361-42675
Baptist Medical Center East 400 Taylor Road, Montgomery, AL 36117(334) 244-83304
Medical Center Enterprise 400 N Edwards Street, Enterprise, AL 36330(334) 347-05844
Dale Medical Center 126 Hospital Ave, Ozark, AL 36360(334) 774-26014
Fayette Medical Center 1653 Temple Avenue North, Fayette, AL 35555(205) 932-59664
Thomas Hospital 750 Morphy Avenue, Fairhope, AL 36532(251) 928-23754
Shelby Baptist Medical Center 1000 First Street North, Alabaster, AL 35007(205) 620-81004
Highlands Medical Center 380 Woods Cove Road, Scottsboro, AL 35768(256) 259-44444
South Baldwin Regional Medical Center 1613 North Mckenzie Street, Foley, AL 36535(251) 949-34004
Jack Hughston Memorial Hospital 4401 River Chase Drive, Phenix City, AL 36867(334) 732-30005
Find all hospitals in the state of AL

Similar Entities

Hospitals with similar names

Hospital NameAddressTelephoneOverall Rating
Providence Centralia Hospital 914 S Scheuber Road, Centralia, WA 98531(360) 330-85303
Providence St Joseph Hospital 500 East Webster, Chewelah, WA 99109(509) 935-82115
Providence St Peter Hospital 413 Lilly Road Ne, Olympia, WA 98506(360) 493-71792
Providence St. Joseph Hospital 1100 West Stewart Dr, Orange, CA 92868(714) 633-91114
Providence Health Center 6901 Medical Parkway, Waco, TX 76712(254) 751-40004
Providence Portland Medical Center 4805 Ne Glisan Street, Portland, OR 97213(503) 215-11115
Providence Mission Hospital 27700 Medical Center Rd, Mission Viejo, CA 92691(949) 364-14004
Providence St. Jude Medical Center 101 E Valencia Mesa Drive, Fullerton, CA 92835(714) 992-30005
Providence Health 120 Gateway Corporate Blvd, Columbia, SC 29203(803) 256-53002
Providence Milwaukie Hospital 10150 Se 32nd Avenue, Milwaukie, OR 97222(503) 513-83004

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Dataset Information

This dataset includes 5 thousand hospitals registered with the U.S Centers for Medicare & Medicaid Services. Each hospital is registered with addresses, phone numbers, hospital type, and overall hospital rating, etc.