St. Joseph's Hospital and Medical Center is a hospital registered with U.S Centers for Medicare & Medicaid Services. The facility number is #030024. The hospital type is acute care hospitals. The address is 350 West Thomas Road, Phoenix, AZ 85013. The overall rating is 4.
| Facility ID | 030024 |
| Facility Name | ST. JOSEPH'S HOSPITAL AND MEDICAL CENTER |
| Address |
350 West Thomas Road Phoenix AZ 85013 |
| County | Maricopa |
| Telephone | (602) 406-3000 |
| Hospital Type | Acute Care Hospitals |
| Hospital Ownership | Voluntary non-profit - Church |
| Emergency Services | Yes |
| Overall Rating | 4 |
| Mortality Measure |
Total measures in the group: 7. Facility reported measures count: 7. Better than the national value: 1, No different: 5, Worse: 1 |
| Safety of Care Measure |
Total measures in the group: 8. Facility reported measures count: 7. Better than the national value: 4, No different: 3, Worse: 0 |
| Readmission Measure |
Total measures in the group: 11. Facility reported measures count: 10. Better than the national value: 0, No different: 10, Worse: 0 |
| Patient Experience Measure |
Total measures in the group: 8. Facility reported measures count: 8. Better than the national value: , No different: , Worse: |
| Timly Effectiveness Measure |
Total measures in the group: 14. Facility reported measures count: 13. Better than the national value: , No different: , Worse: |
| Notes |
The Overall Hospital Quality Star rating summarizes a variety of measures across 5 areas of quality into a single star rating for each hospital. Once reporting thresholds are met, a hospital’s overall star rating is calculated using only those measures for which data are available. The average is about 37 measures. Hospitals report data to the Centers for Medicare & Medicaid Services through the Hospital Inpatient Quality Reporting (IQR) Program, Hospital Outpatient Quality Reporting (OQR) Program, Hospital Readmission Reduction Program (HRRP), Hospital-Acquired Condition (HAC) Reduction Program, and Hospital Value-Based Purchasing (VBP) Program. Overall star ratings aren’t calculated for Veterans Health Administration (VHA) or Department of Defense (DoD) hospitals. The methodology uses a simple average of measure scores to calculate measure group scores and Z-score standardization to standardize measure group scores for these 5 measure groups: 1. Mortality 2. Safety of Care 3. Readmission 4. Patient Experience 5. Timely & Effective Care After estimating the group score for each hospital and each group, CMS calculates a weighted average to combine the 5 group scores into a single hospital summary score. If a hospital is missing a measure category or group, the weights are redistributed proportionally amongst the qualifying measure categories or groups. |
| Question | Responses |
|---|---|
| Patients who reported that they "Always" received bathroom help as soon as they wanted | Percent: 61% |
| Patients who reported that they "Sometimes" or "Never" received bathroom help as soon as they wanted | Percent: 11% |
| Patients who reported that they "Usually" received bathroom help as soon as they wanted | Percent: 28% |
| Patients who reported that they "Always" received help after using the call button as soon as they wanted | Percent: 57% |
| Patients who reported that they "Sometimes" or "Never" received help after using the call button as soon as they wanted | Percent: 10% |
| Patients who reported that they "Usually" received help after using the call button as soon as they wanted | Percent: 33% |
| Patients who reported that their room and bathroom were "Always" clean | Percent: 71% |
| Patients who reported that their room and bathroom were "Sometimes" or "Never" clean | Percent: 9% |
| Patients who reported that their room and bathroom were "Usually" clean | Percent: 20% |
| Cleanliness - linear mean score | Score: 87 (scale 1-100) |
| Cleanliness - star rating | Rating: 3 (scale 1-5) |
| Patients who reported that their nurses "Always" communicated well | Percent: 77% |
| Nurse communication - linear mean score | Score: 91 (scale 1-100) |
| Patients who reported that their nurses "Sometimes" or "Never" communicated well | Percent: 5% |
| Nurse communication - star rating | Rating: 3 (scale 1-5) |
| Patients who reported that their nurses "Usually" communicated well | Percent: 18% |
| Patients who reported that their doctors "Always" communicated well | Percent: 77% |
| Doctor communication - linear mean score | Score: 90 (scale 1-100) |
| Patients who reported that their doctors "Sometimes" or "Never" communicated well | Percent: 6% |
| Doctor communication - star rating | Rating: 2 (scale 1-5) |
| Patients who reported that their doctors "Usually" communicated well | Percent: 17% |
| Patients who reported that they "Always" received help as soon as they wanted | Percent: 59% |
| Staff responsiveness - linear mean score | Score: 82 (scale 1-100) |
| Patients who reported that they "Sometimes" or "Never" received help as soon as they wanted | Percent: 11% |
| Staff responsiveness - star rating | Rating: 2 (scale 1-5) |
| Patients who reported that they "Usually" received help as soon as they wanted | Percent: 30% |
| Patients who reported that staff "Always" explained about medicines before giving it to them | Percent: 61% |
| Communication about medicines - linear mean score | Score: 78 (scale 1-100) |
| Patients who reported that staff "Sometimes" or "Never" explained about medicines before giving it to them | Percent: 20% |
| Communication about medicines - star rating | Rating: 3 (scale 1-5) |
| Patients who reported that staff "Usually" explained about medicines before giving it to them | Percent: 19% |
| Discharge information - linear mean score | Score: 87 (scale 1-100) |
| Patients who reported that NO, they were not given information about what to do during their recovery at home | Percent: 13% |
| Discharge information - star rating | Rating: 3 (scale 1-5) |
| Patients who reported that YES, they were given information about what to do during their recovery at home | Percent: 87% |
| Patients who "Agree" they understood their care when they left the hospital | Percent: 42% |
| Patients who "Disagree" or "Strongly Disagree" they understood their care when they left the hospital | Percent: 6% |
| Care transition - linear mean score | Score: 81 (scale 1-100) |
| Patients who "Strongly Agree" they understood their care when they left the hospital | Percent: 52% |
| Care transition - star rating | Rating: 3 (scale 1-5) |
| Patients who "Agree" that they understood the purposes of their medications when leaving the hospital | Percent: 36% |
| Patients who "Disagree" or "Strongly Disagree" that they understood the purposes of their medications when leaving the hospital | Percent: 5% |
| Patients who "Strongly Agree" that they understood the purposes of their medications when leaving the hospital | Percent: 59% |
| Patients who "Agree" that the staff took my preferences into account when determining my health care needs | Percent: 45% |
| Patients who "Disagree" or "Strongly Disagree" that the staff took my preferences into account when determining my health care needs | Percent: 8% |
| Patients who "Strongly Agree" that the staff took my preferences into account when determining my health care needs | Percent: 47% |
| Patients who "Agree" that they understood their responsiblities in managing their health | Percent: 44% |
| Patients who "Disagree" or "Strongly Disagree" that they understood their responsiblities in managing their health | Percent: 6% |
| Patients who "Strongly Agree" that they understood their responsiblities in managing their health | Percent: 50% |
| Patients who reported that NO, they did not discuss whether they would need help after discharge | Percent: 15% |
| Patients who reported that YES, they did discuss whether they would need help after discharge | Percent: 85% |
| Patients who reported that their doctors "Always" explained things in a way they could understand | Percent: 71% |
| Patients who reported that their doctors "Sometimes" or "Never" explained things in a way they could understand | Percent: 7% |
| Patients who reported that their doctors "Usually" explained things in a way they could understand | Percent: 22% |
| Patients who reported that their doctors "Always" listened carefully to them | Percent: 76% |
| Patients who reported that their doctors "Sometimes" or "Never" listened carefully to them | Percent: 6% |
| Patients who reported that their doctors "Usually" listened carefully to them | Percent: 18% |
| Patients who reported that their doctors "Always" treated them with courtesy and respect | Percent: 84% |
| Patients who reported that their doctors "Sometimes" or "Never" treated them with courtesy and respect | Percent: 4% |
| Patients who reported that their doctors "Usually" treated them with courtesy and respect | Percent: 12% |
| Patients who gave their hospital a rating of 6 or lower on a scale from 0 (lowest) to 10 (highest) | Percent: 8% |
| Patients who gave their hospital a rating of 7 or 8 on a scale from 0 (lowest) to 10 (highest) | Percent: 18% |
| Patients who gave their hospital a rating of 9 or 10 on a scale from 0 (lowest) to 10 (highest) | Percent: 74% |
| Overall hospital rating - linear mean score | Score: 89 (scale 1-100) |
| Overall hospital rating - star rating | Rating: 3 (scale 1-5) |
| Patients who reported that when receiving new medication the staff "Always" communicated what the medication was for | Percent: 73% |
| Patients who reported that when receiving new medication the staff "Sometimes" or "Never" communicated what the medication was for | Percent: 10% |
| Patients who reported that when receiving new medication the staff "Usually" communicated what the medication was for. | Percent: 17% |
| Patients who reported that their nurses "Always" explained things in a way they could understand | Percent: 73% |
| Patients who reported that their nurses "Sometimes" or "Never" explained things in a way they could understand | Percent: 5% |
| Patients who reported that their nurses "Usually" explained things in a way they could understand | Percent: 22% |
| Patients who reported that their nurses "Always" listened carefully to them | Percent: 74% |
| Patients who reported that their nurses "Sometimes" or "Never" listened carefully to them | Percent: 5% |
| Patients who reported that their nurses "Usually" listened carefully to them | Percent: 21% |
| Patients who reported that their nurses "Always" treated them with courtesy and respect | Percent: 84% |
| Patients who reported that their nurses "Sometimes" or "Never" treated them with courtesy and respect | Percent: 3% |
| Patients who reported that their nurses "Usually" treated them with courtesy and respect | Percent: 13% |
| Patients who reported that the area around their room was "Always" quiet at night | Percent: 55% |
| Patients who reported that the area around their room was "Sometimes" or "Never" quiet at night | Percent: 12% |
| Patients who reported that the area around their room was "Usually" quiet at night | Percent: 33% |
| Quietness - linear mean score | Score: 80 (scale 1-100) |
| Quietness - star rating | Rating: 3 (scale 1-5) |
| Patients who reported NO, they would probably not or definitely not recommend the hospital | Percent: 5% |
| Patients who reported YES, they would definitely recommend the hospital | Percent: 76% |
| Recommend hospital - linear mean score | Score: 90 (scale 1-100) |
| Patients who reported YES, they would probably recommend the hospital | Percent: 19% |
| Recommend hospital - star rating | Rating: 4 (scale 1-5) |
| Patients who reported that when receiving new medication the staff "Always" discussed possible side effects | Percent: 49% |
| Patients who reported that when receiving new medication the staff "Sometimes" or "Never" discussed possible side effects | Percent: 30% |
| Patients who reported that when receiving new medication the staff "Usually" discussed possible side effects | Percent: 21% |
| Summary star rating | Rating: 3 (scale 1-5) |
| Patients who reported that NO, they did not receive written information about possible symptoms to look out for after discharge | Percent: 11% |
| Patients who reported that YES, they did receive written information about possible symptoms to look out for after discharge | Percent: 89% |
| Measure Name | Compared to National | Denominator | Score | |
|---|---|---|---|---|
| Rate of complications for hip/knee replacement patients | Number of Cases Too Small | |||
| Death rate for heart attack patients | No Different Than the National Rate | 110 | 10.9 | |
| Death rate for CABG surgery patients | No Different Than the National Rate | 68 | 2.6 | |
| Death rate for COPD patients | No Different Than the National Rate | 154 | 8.2 | |
| Death rate for heart failure patients | No Different Than the National Rate | 175 | 13.1 | |
| Death rate for pneumonia patients | No Different Than the National Rate | 384 | 18.5 | |
| Death rate for stroke patients | Worse Than the National Rate | 476 | 16.6 | |
| Postoperative Acute Kidney Injury Requiring Dialysis Rate | No Different Than the National Rate | 2905 | 1.52 | |
| Postoperative Respiratory Failure Rate | No Different Than the National Rate | 2363 | 8.61 | |
| Serious blood clots after surgery | No Different Than the National Rate | 4564 | 5.03 | |
| Blood stream infection after surgery | No Different Than the National Rate | 2848 | 5.64 | |
| A wound that splits open after surgery on the abdomen or pelvis | No Different Than the National Rate | 1246 | 1.17 | |
| Accidental cuts and tears from medical treatment | No Different Than the National Rate | 2478 | 1.68 | |
| Pressure sores | No Different Than the National Rate | 7292 | 0.26 | |
| Deaths among Patients with Serious Treatable Complications after Surgery | Better Than the National Rate | 316 | 116.69 | |
| Collapsed lung due to medical treatment | No Different Than the National Rate | 9957 | 0.33 | |
| Broken hip from a fall after surgery | No Different Than the National Rate | 8481 | 0.10 | |
| Serious complications | No Different Than the National Value | 1.14 | ||
| Perioperative Hemorrhage or Hematoma Rate | No Different Than the National Rate | 4247 | 3.16 |
| Street Address |
350 WEST THOMAS ROAD |
| City | PHOENIX |
| State | AZ |
| Zip Code | 85013 |
| Hospital Name | Address | Telephone | Overall Rating |
|---|---|---|---|
| Valleywise Health Medical Center | 2601 East Roosevelt Street, Phoenix, AZ 85008 | (602) 344-5011 | 2 |
| Abrazo Scottsdale Campus | 3929 East Bell Road, Phoenix, AZ 85032 | (602) 923-5000 | 3 |
| Mayo Clinic Hospital | 5777 East Mayo Boulevard, Phoenix, AZ 85054 | (480) 515-6296 | 5 |
| St. Luke's Behavioral Hospital, Lp | 1800 East Van Buren, Phoenix, AZ 85006 | (602) 251-8535 | |
| O.A.S.I.S. Hospital | 750 North 40th Street, Phoenix, AZ 85008 | (602) 797-7700 | |
| Phoenix Indian Medical Center | 4212 North 16th Street, Phoenix, AZ 85016 | (602) 263-1200 | |
| Banner Estrella Medical Center | 9201 West Thomas Road, Phoenix, AZ 85037 | (623) 327-4000 | 3 |
| Arizona State Hospital | 2500 East Van Buren Street, Phoenix, AZ 85008 | (602) 220-6000 | |
| Quail Run Behavioral Health | 2545 West Quail Avenue, Phoenix, AZ 85027 | (602) 455-5700 | |
| Abrazo Central Campus | 2000 West Bethany Home Road, Phoenix, AZ 85015 | (602) 249-0212 | 3 |
| Find all hospitals in the same city | |||
| Hospital Name | Address | Telephone | Overall Rating |
|---|---|---|---|
| Providence Saint Joseph Medical Ctr | 501 South Buena Vista Street, Torrance, CA 90504 | (818) 843-5111 | 3 |
| Essentia Health St Joseph's Medical Center | 523 North 3rd Street, Brainerd, MN 56401 | (218) 829-2861 | 4 |
| Grimes St Joseph Health Center | 210 Judson St, Navasota, TX 77868 | (936) 825-6585 | |
| Presence Saint Joseph Medical Center | 333 N Madison St, Joliet, IL 60435 | (815) 725-7133 | 3 |
| St Joseph Medical Center | 1717 South J Street, Tacoma, WA 98405 | (253) 426-6711 | 3 |
| Providence St Joseph Medical Center | 6 13th Ave E, Polson, MT 59860 | (406) 883-5377 | |
| Saint Joseph Regional Medical Center - Plymouth | 1915 Lake Ave, Plymouth, IN 46563 | (574) 948-4000 | 3 |
| Ssm St Joseph Health Center | 300 1st Capitol Dr, Saint Charles, MO 63301 | (636) 947-5000 | 3 |
| Bellville St Joseph Health Center | 44 N Cummings St, Bellville, TX 77418 | (979) 413-7400 | |
| St Joseph Medical Center | 2200 E Washington, Bloomington, IL 61701 | (309) 662-3311 | 3 |
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This dataset includes 5 thousand hospitals registered with the U.S Centers for Medicare & Medicaid Services. Each hospital is registered with addresses, phone numbers, hospital type, and overall hospital rating, etc.