White Memorial Medical Center is a hospital registered with U.S Centers for Medicare & Medicaid Services. The facility number is #050103. The hospital type is acute care hospitals. The address is 1720 E Cesar Avenue, Los Angeles, CA 90033. The overall rating is 2.
| Facility ID | 050103 |
| Facility Name | WHITE MEMORIAL MEDICAL CENTER |
| Address |
1720 E Cesar Avenue Los Angeles CA 90033 |
| County | Los Angeles |
| Telephone | (323) 268-5000 |
| Hospital Type | Acute Care Hospitals |
| Hospital Ownership | Voluntary non-profit - Church |
| Emergency Services | No |
| Overall Rating | 2 |
| Mortality Measure |
Total measures in the group: 7. Facility reported measures count: 6. Better than the national value: 0, No different: 6, Worse: 0 |
| Safety of Care Measure |
Total measures in the group: 8. Facility reported measures count: 7. Better than the national value: 1, No different: 6, Worse: 0 |
| Readmission Measure |
Total measures in the group: 11. Facility reported measures count: 8. Better than the national value: 0, No different: 4, Worse: 4 |
| Patient Experience Measure |
Total measures in the group: 8. Facility reported measures count: 8. Better than the national value: , No different: , Worse: |
| Timly Effectiveness Measure |
Total measures in the group: 14. Facility reported measures count: 9. Better than the national value: , No different: , Worse: |
| Notes |
The Overall Hospital Quality Star rating summarizes a variety of measures across 5 areas of quality into a single star rating for each hospital. Once reporting thresholds are met, a hospital’s overall star rating is calculated using only those measures for which data are available. The average is about 37 measures. Hospitals report data to the Centers for Medicare & Medicaid Services through the Hospital Inpatient Quality Reporting (IQR) Program, Hospital Outpatient Quality Reporting (OQR) Program, Hospital Readmission Reduction Program (HRRP), Hospital-Acquired Condition (HAC) Reduction Program, and Hospital Value-Based Purchasing (VBP) Program. Overall star ratings aren’t calculated for Veterans Health Administration (VHA) or Department of Defense (DoD) hospitals. The methodology uses a simple average of measure scores to calculate measure group scores and Z-score standardization to standardize measure group scores for these 5 measure groups: 1. Mortality 2. Safety of Care 3. Readmission 4. Patient Experience 5. Timely & Effective Care After estimating the group score for each hospital and each group, CMS calculates a weighted average to combine the 5 group scores into a single hospital summary score. If a hospital is missing a measure category or group, the weights are redistributed proportionally amongst the qualifying measure categories or groups. |
| Question | Responses |
|---|---|
| Patients who reported that they "Always" received bathroom help as soon as they wanted | Percent: 65% |
| Patients who reported that they "Sometimes" or "Never" received bathroom help as soon as they wanted | Percent: 10% |
| Patients who reported that they "Usually" received bathroom help as soon as they wanted | Percent: 25% |
| Patients who reported that they "Always" received help after using the call button as soon as they wanted | Percent: 61% |
| Patients who reported that they "Sometimes" or "Never" received help after using the call button as soon as they wanted | Percent: 12% |
| Patients who reported that they "Usually" received help after using the call button as soon as they wanted | Percent: 27% |
| Patients who reported that their room and bathroom were "Always" clean | Percent: 70% |
| Patients who reported that their room and bathroom were "Sometimes" or "Never" clean | Percent: 8% |
| Patients who reported that their room and bathroom were "Usually" clean | Percent: 22% |
| Cleanliness - linear mean score | Score: 87 (scale 1-100) |
| Cleanliness - star rating | Rating: 3 (scale 1-5) |
| Patients who reported that their nurses "Always" communicated well | Percent: 75% |
| Nurse communication - linear mean score | Score: 89 (scale 1-100) |
| Patients who reported that their nurses "Sometimes" or "Never" communicated well | Percent: 7% |
| Nurse communication - star rating | Rating: 2 (scale 1-5) |
| Patients who reported that their nurses "Usually" communicated well | Percent: 18% |
| Patients who reported that their doctors "Always" communicated well | Percent: 77% |
| Doctor communication - linear mean score | Score: 90 (scale 1-100) |
| Patients who reported that their doctors "Sometimes" or "Never" communicated well | Percent: 6% |
| Doctor communication - star rating | Rating: 2 (scale 1-5) |
| Patients who reported that their doctors "Usually" communicated well | Percent: 17% |
| Patients who reported that they "Always" received help as soon as they wanted | Percent: 64% |
| Staff responsiveness - linear mean score | Score: 84 (scale 1-100) |
| Patients who reported that they "Sometimes" or "Never" received help as soon as they wanted | Percent: 11% |
| Staff responsiveness - star rating | Rating: 3 (scale 1-5) |
| Patients who reported that they "Usually" received help as soon as they wanted | Percent: 25% |
| Patients who reported that staff "Always" explained about medicines before giving it to them | Percent: 63% |
| Communication about medicines - linear mean score | Score: 78 (scale 1-100) |
| Patients who reported that staff "Sometimes" or "Never" explained about medicines before giving it to them | Percent: 18% |
| Communication about medicines - star rating | Rating: 3 (scale 1-5) |
| Patients who reported that staff "Usually" explained about medicines before giving it to them | Percent: 19% |
| Discharge information - linear mean score | Score: 87 (scale 1-100) |
| Patients who reported that NO, they were not given information about what to do during their recovery at home | Percent: 13% |
| Discharge information - star rating | Rating: 3 (scale 1-5) |
| Patients who reported that YES, they were given information about what to do during their recovery at home | Percent: 87% |
| Patients who "Agree" they understood their care when they left the hospital | Percent: 57% |
| Patients who "Disagree" or "Strongly Disagree" they understood their care when they left the hospital | Percent: 6% |
| Care transition - linear mean score | Score: 77 (scale 1-100) |
| Patients who "Strongly Agree" they understood their care when they left the hospital | Percent: 37% |
| Care transition - star rating | Rating: 1 (scale 1-5) |
| Patients who "Agree" that they understood the purposes of their medications when leaving the hospital | Percent: 56% |
| Patients who "Disagree" or "Strongly Disagree" that they understood the purposes of their medications when leaving the hospital | Percent: 4% |
| Patients who "Strongly Agree" that they understood the purposes of their medications when leaving the hospital | Percent: 40% |
| Patients who "Agree" that the staff took my preferences into account when determining my health care needs | Percent: 59% |
| Patients who "Disagree" or "Strongly Disagree" that the staff took my preferences into account when determining my health care needs | Percent: 9% |
| Patients who "Strongly Agree" that the staff took my preferences into account when determining my health care needs | Percent: 32% |
| Patients who "Agree" that they understood their responsiblities in managing their health | Percent: 56% |
| Patients who "Disagree" or "Strongly Disagree" that they understood their responsiblities in managing their health | Percent: 6% |
| Patients who "Strongly Agree" that they understood their responsiblities in managing their health | Percent: 38% |
| Patients who reported that NO, they did not discuss whether they would need help after discharge | Percent: 15% |
| Patients who reported that YES, they did discuss whether they would need help after discharge | Percent: 85% |
| Patients who reported that their doctors "Always" explained things in a way they could understand | Percent: 73% |
| Patients who reported that their doctors "Sometimes" or "Never" explained things in a way they could understand | Percent: 7% |
| Patients who reported that their doctors "Usually" explained things in a way they could understand | Percent: 20% |
| Patients who reported that their doctors "Always" listened carefully to them | Percent: 74% |
| Patients who reported that their doctors "Sometimes" or "Never" listened carefully to them | Percent: 7% |
| Patients who reported that their doctors "Usually" listened carefully to them | Percent: 19% |
| Patients who reported that their doctors "Always" treated them with courtesy and respect | Percent: 84% |
| Patients who reported that their doctors "Sometimes" or "Never" treated them with courtesy and respect | Percent: 4% |
| Patients who reported that their doctors "Usually" treated them with courtesy and respect | Percent: 12% |
| Patients who gave their hospital a rating of 6 or lower on a scale from 0 (lowest) to 10 (highest) | Percent: 8% |
| Patients who gave their hospital a rating of 7 or 8 on a scale from 0 (lowest) to 10 (highest) | Percent: 19% |
| Patients who gave their hospital a rating of 9 or 10 on a scale from 0 (lowest) to 10 (highest) | Percent: 73% |
| Overall hospital rating - linear mean score | Score: 88 (scale 1-100) |
| Overall hospital rating - star rating | Rating: 3 (scale 1-5) |
| Patients who reported that when receiving new medication the staff "Always" communicated what the medication was for | Percent: 76% |
| Patients who reported that when receiving new medication the staff "Sometimes" or "Never" communicated what the medication was for | Percent: 8% |
| Patients who reported that when receiving new medication the staff "Usually" communicated what the medication was for. | Percent: 16% |
| Patients who reported that their nurses "Always" explained things in a way they could understand | Percent: 74% |
| Patients who reported that their nurses "Sometimes" or "Never" explained things in a way they could understand | Percent: 7% |
| Patients who reported that their nurses "Usually" explained things in a way they could understand | Percent: 19% |
| Patients who reported that their nurses "Always" listened carefully to them | Percent: 70% |
| Patients who reported that their nurses "Sometimes" or "Never" listened carefully to them | Percent: 8% |
| Patients who reported that their nurses "Usually" listened carefully to them | Percent: 22% |
| Patients who reported that their nurses "Always" treated them with courtesy and respect | Percent: 81% |
| Patients who reported that their nurses "Sometimes" or "Never" treated them with courtesy and respect | Percent: 5% |
| Patients who reported that their nurses "Usually" treated them with courtesy and respect | Percent: 14% |
| Patients who reported that the area around their room was "Always" quiet at night | Percent: 50% |
| Patients who reported that the area around their room was "Sometimes" or "Never" quiet at night | Percent: 16% |
| Patients who reported that the area around their room was "Usually" quiet at night | Percent: 34% |
| Quietness - linear mean score | Score: 77 (scale 1-100) |
| Quietness - star rating | Rating: 2 (scale 1-5) |
| Patients who reported NO, they would probably not or definitely not recommend the hospital | Percent: 6% |
| Patients who reported YES, they would definitely recommend the hospital | Percent: 72% |
| Recommend hospital - linear mean score | Score: 88 (scale 1-100) |
| Patients who reported YES, they would probably recommend the hospital | Percent: 22% |
| Recommend hospital - star rating | Rating: 3 (scale 1-5) |
| Patients who reported that when receiving new medication the staff "Always" discussed possible side effects | Percent: 50% |
| Patients who reported that when receiving new medication the staff "Sometimes" or "Never" discussed possible side effects | Percent: 27% |
| Patients who reported that when receiving new medication the staff "Usually" discussed possible side effects | Percent: 23% |
| Summary star rating | Rating: 2 (scale 1-5) |
| Patients who reported that NO, they did not receive written information about possible symptoms to look out for after discharge | Percent: 12% |
| Patients who reported that YES, they did receive written information about possible symptoms to look out for after discharge | Percent: 88% |
| Measure Name | Compared to National | Denominator | Score | |
|---|---|---|---|---|
| Rate of complications for hip/knee replacement patients | No Different Than the National Rate | 80 | 2 | |
| Death rate for heart attack patients | No Different Than the National Rate | 89 | 12 | |
| Death rate for CABG surgery patients | Number of Cases Too Small | |||
| Death rate for COPD patients | No Different Than the National Rate | 67 | 7.4 | |
| Death rate for heart failure patients | No Different Than the National Rate | 163 | 9.8 | |
| Death rate for pneumonia patients | No Different Than the National Rate | 220 | 12.3 | |
| Death rate for stroke patients | No Different Than the National Rate | 67 | 13.9 | |
| Postoperative Acute Kidney Injury Requiring Dialysis Rate | No Different Than the National Rate | 507 | 1.49 | |
| Postoperative Respiratory Failure Rate | No Different Than the National Rate | 446 | 7.46 | |
| Serious blood clots after surgery | No Different Than the National Rate | 1023 | 4.91 | |
| Blood stream infection after surgery | No Different Than the National Rate | 487 | 4.30 | |
| A wound that splits open after surgery on the abdomen or pelvis | No Different Than the National Rate | 139 | 1.04 | |
| Accidental cuts and tears from medical treatment | No Different Than the National Rate | 690 | 1.38 | |
| Pressure sores | No Different Than the National Rate | 3333 | 0.97 | |
| Deaths among Patients with Serious Treatable Complications after Surgery | No Different Than the National Rate | 41 | 173.21 | |
| Collapsed lung due to medical treatment | No Different Than the National Rate | 4376 | 0.25 | |
| Broken hip from a fall after surgery | No Different Than the National Rate | 3593 | 0.10 | |
| Serious complications | No Different Than the National Value | 1.18 | ||
| Perioperative Hemorrhage or Hematoma Rate | No Different Than the National Rate | 979 | 2.62 |
| Street Address |
1720 E CESAR AVENUE |
| City | LOS ANGELES |
| State | CA |
| Zip Code | 90033 |
| Hospital Name | Address | Telephone | Overall Rating |
|---|---|---|---|
| Lac+Usc Medical Center | 1200 N State St, Room C2k100, Los Angeles, CA 90033 | (323) 226-2800 | 2 |
| Keck Hospital of Usc | 1500 San Pablo Street, Los Angeles, CA 90033 | (323) 442-8500 | 4 |
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|---|---|---|---|
| Kaiser Foundation Hospital - Los Angeles | 4867 Sunset Blvd, Los Angeles, CA 90027 | (323) 783-4011 | 2 |
| Kedren Community Mental Health Center | 4211 South Avalon Blvd, Los Angeles, CA 90011 | (323) 233-0425 | |
| Good Samaritan Hospital | 1225 Wilshire Boulevard, Los Angeles, CA 90017 | (213) 977-2121 | 3 |
| Docs Surgical Hospital | 6000 San Vicente Blvd, Los Angeles, CA 90036 | (323) 930-1040 | |
| Hollywood Presbyterian Medical Center | 1300 N Vermont Ave, Los Angeles, CA 90027 | (213) 413-3000 | 1 |
| Children's Hosp of Los Angeles | 4650 Sunset Blvd, Ms 108, Los Angeles, CA 90027 | (323) 669-2164 | |
| California Hospital Medical Center La | 1401 South Grand Avenue, Los Angeles, CA 90015 | (213) 748-2411 | 3 |
| Martin Luther King, Jr. Community Hospital | 1680 East 120th Street, Los Angeles, CA 90059 | (424) 835-6808 | 3 |
| Shriners Hospitals for Children | 3160 Geneva Street, Los Angeles, CA 90020 | (213) 388-3151 | |
| Pacific Alliance Medical Center | 531 W College St, Los Angeles, CA 90012 | 2136248411 | 3 |
| Find all hospitals in the same city | |||
| Hospital Name | Address | Telephone | Overall Rating |
|---|---|---|---|
| White County Medical Center | 3214 East Race Avenue, Searcy, AR 72143 | (501) 268-6121 | 3 |
| Baylor Scott & White Medical Center - Frisco | 5601 Warren Parkway, Frisco, TX 75034 | (214) 407-5000 | 3 |
| Baylor Scott & White Medical Center Plano | 4700 Alliance Boulevard, Plano, TX 75093 | (469) 814-2000 | 4 |
| Baylor Scott and White Medical Center Mckinney | 5252 West University Drive, Mc Kinney, TX 75071 | (469) 742-2200 | 4 |
| Baylor Scott & White Medical Center-White Rock | 9440 Poppy Dr, Dallas, TX 75218 | (214) 324-6100 | 3 |
| White Mountain Regional Medical Center | 118 South Mountain Avenue, Springerville, AZ 85938 | (928) 333-4368 | |
| Baylor Scott & White Medical Center- Austin | 5245 W Us 290, Austin, TX 78735 | (512) 654-2100 | |
| Baylor Scott & White Medical Center Pflugerville | 2600 East Pflugerville Parkway, Pflugerville, TX 78660 | (512) 654-6100 | |
| Baylor Scott & White Medical Center Hillcrest | 100 Hillcrest Medical Blvd, Waco, TX 76712 | (254) 202-2000 | 4 |
| Baylor Scott & White Medical Center - Centennial | 12505 Lebanon Road, Frisco, TX 75035 | (972) 963-3333 | 3 |
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