Community Hospital of The Monterey Peninsula

(831) 624-5311 · 23625 W R Holman Highway, Monterey, CA 93940

Overview

Community Hospital of The Monterey Peninsula is a hospital registered with U.S Centers for Medicare & Medicaid Services. The facility number is #050145. The hospital type is acute care hospitals. The address is 23625 W R Holman Highway, Monterey, CA 93940. The overall rating is 4.

Facility ID 050145
Facility Name COMMUNITY HOSPITAL OF THE MONTEREY PENINSULA
Address 23625 W R Holman Highway
Monterey
CA 93940
County Monterey
Telephone (831) 624-5311
Hospital Type Acute Care Hospitals
Hospital Ownership Voluntary non-profit - Private
Emergency Services Yes
Overall Rating 4

Overall Quality Star Rating Measures

Mortality Measure Total measures in the group: 7. Facility reported measures count: 7.
Better than the national value: 0, No different: 7, Worse: 0
Safety of Care Measure Total measures in the group: 8. Facility reported measures count: 7.
Better than the national value: 2, No different: 4, Worse: 1
Readmission Measure Total measures in the group: 11. Facility reported measures count: 11.
Better than the national value: 2, No different: 9, Worse: 0
Patient Experience Measure Total measures in the group: 8. Facility reported measures count: 8.
Better than the national value: , No different: , Worse:
Timly Effectiveness Measure Total measures in the group: 14. Facility reported measures count: 11.
Better than the national value: , No different: , Worse:
Notes The Overall Hospital Quality Star rating summarizes a variety of measures across 5 areas of quality into a single star rating for each hospital. Once reporting thresholds are met, a hospital’s overall star rating is calculated using only those measures for which data are available. The average is about 37 measures. Hospitals report data to the Centers for Medicare & Medicaid Services through the Hospital Inpatient Quality Reporting (IQR) Program, Hospital Outpatient Quality Reporting (OQR) Program, Hospital Readmission Reduction Program (HRRP), Hospital-Acquired Condition (HAC) Reduction Program, and Hospital Value-Based Purchasing (VBP) Program. Overall star ratings aren’t calculated for Veterans Health Administration (VHA) or Department of Defense (DoD) hospitals.
The methodology uses a simple average of measure scores to calculate measure group scores and Z-score standardization to standardize measure group scores for these 5 measure groups: 1. Mortality 2. Safety of Care 3. Readmission 4. Patient Experience 5. Timely & Effective Care
After estimating the group score for each hospital and each group, CMS calculates a weighted average to combine the 5 group scores into a single hospital summary score. If a hospital is missing a measure category or group, the weights are redistributed proportionally amongst the qualifying measure categories or groups.

HCAHPS Patient Survey Ratings Hospital Consumer Assessment of Healthcare Providers and Systems
Completed Surveys: 670, Response Rate: 28% (2019-01-01~2019-12-31)

QuestionResponses
Patients who reported that they "Always" received bathroom help as soon as they wantedPercent: 74%
Patients who reported that they "Sometimes" or "Never" received bathroom help as soon as they wantedPercent: 7%
Patients who reported that they "Usually" received bathroom help as soon as they wantedPercent: 19%
Patients who reported that they "Always" received help after using the call button as soon as they wantedPercent: 68%
Patients who reported that they "Sometimes" or "Never" received help after using the call button as soon as they wantedPercent: 8%
Patients who reported that they "Usually" received help after using the call button as soon as they wantedPercent: 24%
Patients who reported that their room and bathroom were "Always" cleanPercent: 78%
Patients who reported that their room and bathroom were "Sometimes" or "Never" cleanPercent: 5%
Patients who reported that their room and bathroom were "Usually" cleanPercent: 17%
Cleanliness - linear mean scoreScore: 91 (scale 1-100)
Cleanliness - star ratingRating: 4 (scale 1-5)
Patients who reported that their nurses "Always" communicated wellPercent: 80%
Nurse communication - linear mean scoreScore: 92 (scale 1-100)
Patients who reported that their nurses "Sometimes" or "Never" communicated wellPercent: 3%
Nurse communication - star ratingRating: 4 (scale 1-5)
Patients who reported that their nurses "Usually" communicated wellPercent: 17%
Patients who reported that their doctors "Always" communicated wellPercent: 82%
Doctor communication - linear mean scoreScore: 92 (scale 1-100)
Patients who reported that their doctors "Sometimes" or "Never" communicated wellPercent: 4%
Doctor communication - star ratingRating: 3 (scale 1-5)
Patients who reported that their doctors "Usually" communicated wellPercent: 14%
Patients who reported that they "Always" received help as soon as they wantedPercent: 71%
Staff responsiveness - linear mean scoreScore: 87 (scale 1-100)
Patients who reported that they "Sometimes" or "Never" received help as soon as they wantedPercent: 7%
Staff responsiveness - star ratingRating: 4 (scale 1-5)
Patients who reported that they "Usually" received help as soon as they wantedPercent: 22%
Patients who reported that staff "Always" explained about medicines before giving it to themPercent: 62%
Communication about medicines - linear mean scoreScore: 78 (scale 1-100)
Patients who reported that staff "Sometimes" or "Never" explained about medicines before giving it to themPercent: 20%
Communication about medicines - star ratingRating: 3 (scale 1-5)
Patients who reported that staff "Usually" explained about medicines before giving it to themPercent: 18%
Discharge information - linear mean scoreScore: 83 (scale 1-100)
Patients who reported that NO, they were not given information about what to do during their recovery at homePercent: 17%
Discharge information - star ratingRating: 2 (scale 1-5)
Patients who reported that YES, they were given information about what to do during their recovery at homePercent: 83%
Patients who "Agree" they understood their care when they left the hospitalPercent: 41%
Patients who "Disagree" or "Strongly Disagree" they understood their care when they left the hospitalPercent: 5%
Care transition - linear mean scoreScore: 82 (scale 1-100)
Patients who "Strongly Agree" they understood their care when they left the hospitalPercent: 54%
Care transition - star ratingRating: 3 (scale 1-5)
Patients who "Agree" that they understood the purposes of their medications when leaving the hospitalPercent: 32%
Patients who "Disagree" or "Strongly Disagree" that they understood the purposes of their medications when leaving the hospitalPercent: 5%
Patients who "Strongly Agree" that they understood the purposes of their medications when leaving the hospitalPercent: 63%
Patients who "Agree" that the staff took my preferences into account when determining my health care needsPercent: 49%
Patients who "Disagree" or "Strongly Disagree" that the staff took my preferences into account when determining my health care needsPercent: 6%
Patients who "Strongly Agree" that the staff took my preferences into account when determining my health care needsPercent: 45%
Patients who "Agree" that they understood their responsiblities in managing their healthPercent: 43%
Patients who "Disagree" or "Strongly Disagree" that they understood their responsiblities in managing their healthPercent: 4%
Patients who "Strongly Agree" that they understood their responsiblities in managing their healthPercent: 53%
Patients who reported that NO, they did not discuss whether they would need help after dischargePercent: 20%
Patients who reported that YES, they did discuss whether they would need help after dischargePercent: 80%
Patients who reported that their doctors "Always" explained things in a way they could understandPercent: 76%
Patients who reported that their doctors "Sometimes" or "Never" explained things in a way they could understandPercent: 5%
Patients who reported that their doctors "Usually" explained things in a way they could understandPercent: 19%
Patients who reported that their doctors "Always" listened carefully to themPercent: 81%
Patients who reported that their doctors "Sometimes" or "Never" listened carefully to themPercent: 5%
Patients who reported that their doctors "Usually" listened carefully to themPercent: 14%
Patients who reported that their doctors "Always" treated them with courtesy and respectPercent: 89%
Patients who reported that their doctors "Sometimes" or "Never" treated them with courtesy and respectPercent: 2%
Patients who reported that their doctors "Usually" treated them with courtesy and respectPercent: 9%
Patients who gave their hospital a rating of 6 or lower on a scale from 0 (lowest) to 10 (highest)Percent: 5%
Patients who gave their hospital a rating of 7 or 8 on a scale from 0 (lowest) to 10 (highest)Percent: 15%
Patients who gave their hospital a rating of 9 or 10 on a scale from 0 (lowest) to 10 (highest)Percent: 80%
Overall hospital rating - linear mean scoreScore: 92 (scale 1-100)
Overall hospital rating - star ratingRating: 4 (scale 1-5)
Patients who reported that when receiving new medication the staff "Always" communicated what the medication was forPercent: 77%
Patients who reported that when receiving new medication the staff "Sometimes" or "Never" communicated what the medication was forPercent: 8%
Patients who reported that when receiving new medication the staff "Usually" communicated what the medication was for.Percent: 15%
Patients who reported that their nurses "Always" explained things in a way they could understandPercent: 74%
Patients who reported that their nurses "Sometimes" or "Never" explained things in a way they could understandPercent: 5%
Patients who reported that their nurses "Usually" explained things in a way they could understandPercent: 21%
Patients who reported that their nurses "Always" listened carefully to themPercent: 77%
Patients who reported that their nurses "Sometimes" or "Never" listened carefully to themPercent: 3%
Patients who reported that their nurses "Usually" listened carefully to themPercent: 20%
Patients who reported that their nurses "Always" treated them with courtesy and respectPercent: 90%
Patients who reported that their nurses "Sometimes" or "Never" treated them with courtesy and respectPercent: 2%
Patients who reported that their nurses "Usually" treated them with courtesy and respectPercent: 8%
Patients who reported that the area around their room was "Always" quiet at nightPercent: 56%
Patients who reported that the area around their room was "Sometimes" or "Never" quiet at nightPercent: 13%
Patients who reported that the area around their room was "Usually" quiet at nightPercent: 31%
Quietness - linear mean scoreScore: 80 (scale 1-100)
Quietness - star ratingRating: 3 (scale 1-5)
Patients who reported NO, they would probably not or definitely not recommend the hospitalPercent: 2%
Patients who reported YES, they would definitely recommend the hospitalPercent: 85%
Recommend hospital - linear mean scoreScore: 94 (scale 1-100)
Patients who reported YES, they would probably recommend the hospitalPercent: 13%
Recommend hospital - star ratingRating: 5 (scale 1-5)
Patients who reported that when receiving new medication the staff "Always" discussed possible side effectsPercent: 47%
Patients who reported that when receiving new medication the staff "Sometimes" or "Never" discussed possible side effectsPercent: 32%
Patients who reported that when receiving new medication the staff "Usually" discussed possible side effectsPercent: 21%
Summary star ratingRating: 3 (scale 1-5)
Patients who reported that NO, they did not receive written information about possible symptoms to look out for after dischargePercent: 15%
Patients who reported that YES, they did receive written information about possible symptoms to look out for after dischargePercent: 85%

Surgical Complications and Mortality Measures
(2016-04-01~2019-03-31)

Measure NameCompared to NationalDenominatorScore
Rate of complications for hip/knee replacement patientsNo Different Than the National Rate6392.1
Death rate for heart attack patientsNo Different Than the National Rate23612.1
Death rate for CABG surgery patientsNo Different Than the National Rate1103.4
Death rate for COPD patientsNo Different Than the National Rate3179.4
Death rate for heart failure patientsNo Different Than the National Rate59711.7
Death rate for pneumonia patientsNo Different Than the National Rate107316.2
Death rate for stroke patientsNo Different Than the National Rate36611
Postoperative Acute Kidney Injury Requiring Dialysis RateNo Different Than the National Rate14861.37
Postoperative Respiratory Failure RateNo Different Than the National Rate12125.44
Serious blood clots after surgeryNo Different Than the National Rate29362.80
Blood stream infection after surgeryNo Different Than the National Rate14483.53
A wound that splits open after surgery on the abdomen or pelvisNo Different Than the National Rate7910.85
Accidental cuts and tears from medical treatmentNo Different Than the National Rate17101.86
Pressure soresNo Different Than the National Rate78130.22
Deaths among Patients with Serious Treatable Complications after SurgeryNo Different Than the National Rate141147.71
Collapsed lung due to medical treatmentNo Different Than the National Rate91540.24
Broken hip from a fall after surgeryNo Different Than the National Rate79300.12
Serious complicationsNo Different Than the National Value0.78
Perioperative Hemorrhage or Hematoma RateNo Different Than the National Rate27582.40

Location Information

Street Address 23625 W R HOLMAN HIGHWAY
City MONTEREY
State CA
Zip Code 93940

Hospitals in the state of CA

Hospital NameAddressTelephoneOverall Rating
Glendale Adventist Medical Center 1509 E Wilson Terrace, Glendale, CA 91206(818) 409-82025
Sutter Amador Hospital 200 Mission Blvd, Jackson, CA 95642(209) 223-75005
Adventist Health St Helena 10 Woodland Road, Saint Helena, CA 94574(707) 963-36115
John Muir Medical Center - Walnut Creek Campus 1601 Ygnacio Valley Rd, Walnut Creek, CA 94598(925) 939-30005
Uc San Diego Health Hillcrest - Hillcrest Med Ctr 200 West Arbor Drive, San Diego, CA 92103(619) 543-62225
Glendale Mem Hospital & Hlth Center 1420 S Central Ave, Glendale, CA 91204(818) 502-19005
Providence St. Jude Medical Center 101 E Valencia Mesa Drive, Fullerton, CA 92835(714) 992-30005
Mercy General Hospital 4001 J St, Sacramento, CA 95819(916) 453-44535
Kaiser Foundation Hospital-Santa Clara 700 Lawrence Expressway, Santa Clara, CA 95051(408) 236-64005
Sequoia Hospital 170 Alameda De Las Pulgas, Redwood City, CA 94062(650) 369-58115
Find all hospitals in the state of CA

Similar Entities

Hospitals with similar names

Hospital NameAddressTelephoneOverall Rating
Our Community Hospital 921 Junior High Road, Scotland Neck, NC 278742528264144
Peninsula Regional Medical Center 100 East Carroll Avenue, Salisbury, MD 21801(410) 543-71114
Community Hospital P O Box 1328, 1301 East H St, Mccook, NE 69001(308) 345-26502
I-70 Community Hospital 105 Hospital Drive, Building B, Sweet Springs, MO 65351(660) 335-4936
Benewah Community Hospital 229 South 7th Street, Saint Maries, ID 83861(208) 245-5551
Peninsula Medical Center 1501 Trousdale Drive, Burlingame, CA 94010(650) 696-54005
Bath Community Hospital 106 Park Drive- Po Drawer Z, Hot Springs, VA 24445(540) 839-70004
Central Peninsula General Hospital 250 Hospital Place, Soldotna, AK 99669(907) 262-44042
Southern Monterey County Memorial Hospital 300 Canal Street, King City, CA 93930(831) 385-6000
Community Hospital 901 Macarthur Blvd, Munster, IN 46321(219) 836-16003

Improve Information

Do you have more infomration about Community Hospital of The Monterey Peninsula? Please fill in the following form.


Dataset Information

This dataset includes 5 thousand hospitals registered with the U.S Centers for Medicare & Medicaid Services. Each hospital is registered with addresses, phone numbers, hospital type, and overall hospital rating, etc.