Uch-Memorial Health System

(719) 365-5000 · 1400 E Boulder St, Colorado Springs, CO 80909

Overview

Uch-Memorial Health System is a hospital registered with U.S Centers for Medicare & Medicaid Services. The facility number is #060022. The hospital type is acute care hospitals. The address is 1400 E Boulder St, Colorado Springs, CO 80909. The overall rating is 4.

Facility ID 060022
Facility Name UCH-MEMORIAL HEALTH SYSTEM
Address 1400 E Boulder St
Colorado Springs
CO 80909
County El Paso
Telephone (719) 365-5000
Hospital Type Acute Care Hospitals
Hospital Ownership Government - Local
Emergency Services Yes
Overall Rating 4

Overall Quality Star Rating Measures

Mortality Measure Total measures in the group: 7. Facility reported measures count: 7.
Better than the national value: 0, No different: 7, Worse: 0
Safety of Care Measure Total measures in the group: 8. Facility reported measures count: 8.
Better than the national value: 2, No different: 6, Worse: 0
Readmission Measure Total measures in the group: 11. Facility reported measures count: 11.
Better than the national value: 2, No different: 9, Worse: 0
Patient Experience Measure Total measures in the group: 8. Facility reported measures count: 8.
Better than the national value: , No different: , Worse:
Timly Effectiveness Measure Total measures in the group: 14. Facility reported measures count: 13.
Better than the national value: , No different: , Worse:
Notes The Overall Hospital Quality Star rating summarizes a variety of measures across 5 areas of quality into a single star rating for each hospital. Once reporting thresholds are met, a hospital’s overall star rating is calculated using only those measures for which data are available. The average is about 37 measures. Hospitals report data to the Centers for Medicare & Medicaid Services through the Hospital Inpatient Quality Reporting (IQR) Program, Hospital Outpatient Quality Reporting (OQR) Program, Hospital Readmission Reduction Program (HRRP), Hospital-Acquired Condition (HAC) Reduction Program, and Hospital Value-Based Purchasing (VBP) Program. Overall star ratings aren’t calculated for Veterans Health Administration (VHA) or Department of Defense (DoD) hospitals.
The methodology uses a simple average of measure scores to calculate measure group scores and Z-score standardization to standardize measure group scores for these 5 measure groups: 1. Mortality 2. Safety of Care 3. Readmission 4. Patient Experience 5. Timely & Effective Care
After estimating the group score for each hospital and each group, CMS calculates a weighted average to combine the 5 group scores into a single hospital summary score. If a hospital is missing a measure category or group, the weights are redistributed proportionally amongst the qualifying measure categories or groups.

HCAHPS Patient Survey Ratings Hospital Consumer Assessment of Healthcare Providers and Systems
Completed Surveys: 3862, Response Rate: 21% (2019-01-01~2019-12-31)

QuestionResponses
Patients who reported that they "Always" received bathroom help as soon as they wantedPercent: 64%
Patients who reported that they "Sometimes" or "Never" received bathroom help as soon as they wantedPercent: 8%
Patients who reported that they "Usually" received bathroom help as soon as they wantedPercent: 28%
Patients who reported that they "Always" received help after using the call button as soon as they wantedPercent: 59%
Patients who reported that they "Sometimes" or "Never" received help after using the call button as soon as they wantedPercent: 9%
Patients who reported that they "Usually" received help after using the call button as soon as they wantedPercent: 32%
Patients who reported that their room and bathroom were "Always" cleanPercent: 70%
Patients who reported that their room and bathroom were "Sometimes" or "Never" cleanPercent: 8%
Patients who reported that their room and bathroom were "Usually" cleanPercent: 22%
Cleanliness - linear mean scoreScore: 87 (scale 1-100)
Cleanliness - star ratingRating: 3 (scale 1-5)
Patients who reported that their nurses "Always" communicated wellPercent: 77%
Nurse communication - linear mean scoreScore: 91 (scale 1-100)
Patients who reported that their nurses "Sometimes" or "Never" communicated wellPercent: 4%
Nurse communication - star ratingRating: 3 (scale 1-5)
Patients who reported that their nurses "Usually" communicated wellPercent: 19%
Patients who reported that their doctors "Always" communicated wellPercent: 79%
Doctor communication - linear mean scoreScore: 91 (scale 1-100)
Patients who reported that their doctors "Sometimes" or "Never" communicated wellPercent: 5%
Doctor communication - star ratingRating: 3 (scale 1-5)
Patients who reported that their doctors "Usually" communicated wellPercent: 16%
Patients who reported that they "Always" received help as soon as they wantedPercent: 62%
Staff responsiveness - linear mean scoreScore: 84 (scale 1-100)
Patients who reported that they "Sometimes" or "Never" received help as soon as they wantedPercent: 8%
Staff responsiveness - star ratingRating: 3 (scale 1-5)
Patients who reported that they "Usually" received help as soon as they wantedPercent: 30%
Patients who reported that staff "Always" explained about medicines before giving it to themPercent: 62%
Communication about medicines - linear mean scoreScore: 78 (scale 1-100)
Patients who reported that staff "Sometimes" or "Never" explained about medicines before giving it to themPercent: 19%
Communication about medicines - star ratingRating: 3 (scale 1-5)
Patients who reported that staff "Usually" explained about medicines before giving it to themPercent: 19%
Discharge information - linear mean scoreScore: 88 (scale 1-100)
Patients who reported that NO, they were not given information about what to do during their recovery at homePercent: 12%
Discharge information - star ratingRating: 3 (scale 1-5)
Patients who reported that YES, they were given information about what to do during their recovery at homePercent: 88%
Patients who "Agree" they understood their care when they left the hospitalPercent: 42%
Patients who "Disagree" or "Strongly Disagree" they understood their care when they left the hospitalPercent: 5%
Care transition - linear mean scoreScore: 82 (scale 1-100)
Patients who "Strongly Agree" they understood their care when they left the hospitalPercent: 53%
Care transition - star ratingRating: 3 (scale 1-5)
Patients who "Agree" that they understood the purposes of their medications when leaving the hospitalPercent: 35%
Patients who "Disagree" or "Strongly Disagree" that they understood the purposes of their medications when leaving the hospitalPercent: 4%
Patients who "Strongly Agree" that they understood the purposes of their medications when leaving the hospitalPercent: 61%
Patients who "Agree" that the staff took my preferences into account when determining my health care needsPercent: 48%
Patients who "Disagree" or "Strongly Disagree" that the staff took my preferences into account when determining my health care needsPercent: 6%
Patients who "Strongly Agree" that the staff took my preferences into account when determining my health care needsPercent: 46%
Patients who "Agree" that they understood their responsiblities in managing their healthPercent: 44%
Patients who "Disagree" or "Strongly Disagree" that they understood their responsiblities in managing their healthPercent: 4%
Patients who "Strongly Agree" that they understood their responsiblities in managing their healthPercent: 52%
Patients who reported that NO, they did not discuss whether they would need help after dischargePercent: 14%
Patients who reported that YES, they did discuss whether they would need help after dischargePercent: 86%
Patients who reported that their doctors "Always" explained things in a way they could understandPercent: 73%
Patients who reported that their doctors "Sometimes" or "Never" explained things in a way they could understandPercent: 6%
Patients who reported that their doctors "Usually" explained things in a way they could understandPercent: 21%
Patients who reported that their doctors "Always" listened carefully to themPercent: 77%
Patients who reported that their doctors "Sometimes" or "Never" listened carefully to themPercent: 5%
Patients who reported that their doctors "Usually" listened carefully to themPercent: 18%
Patients who reported that their doctors "Always" treated them with courtesy and respectPercent: 86%
Patients who reported that their doctors "Sometimes" or "Never" treated them with courtesy and respectPercent: 3%
Patients who reported that their doctors "Usually" treated them with courtesy and respectPercent: 11%
Patients who gave their hospital a rating of 6 or lower on a scale from 0 (lowest) to 10 (highest)Percent: 7%
Patients who gave their hospital a rating of 7 or 8 on a scale from 0 (lowest) to 10 (highest)Percent: 21%
Patients who gave their hospital a rating of 9 or 10 on a scale from 0 (lowest) to 10 (highest)Percent: 72%
Overall hospital rating - linear mean scoreScore: 89 (scale 1-100)
Overall hospital rating - star ratingRating: 3 (scale 1-5)
Patients who reported that when receiving new medication the staff "Always" communicated what the medication was forPercent: 75%
Patients who reported that when receiving new medication the staff "Sometimes" or "Never" communicated what the medication was forPercent: 8%
Patients who reported that when receiving new medication the staff "Usually" communicated what the medication was for.Percent: 17%
Patients who reported that their nurses "Always" explained things in a way they could understandPercent: 73%
Patients who reported that their nurses "Sometimes" or "Never" explained things in a way they could understandPercent: 6%
Patients who reported that their nurses "Usually" explained things in a way they could understandPercent: 21%
Patients who reported that their nurses "Always" listened carefully to themPercent: 73%
Patients who reported that their nurses "Sometimes" or "Never" listened carefully to themPercent: 5%
Patients who reported that their nurses "Usually" listened carefully to themPercent: 22%
Patients who reported that their nurses "Always" treated them with courtesy and respectPercent: 84%
Patients who reported that their nurses "Sometimes" or "Never" treated them with courtesy and respectPercent: 3%
Patients who reported that their nurses "Usually" treated them with courtesy and respectPercent: 13%
Patients who reported that the area around their room was "Always" quiet at nightPercent: 56%
Patients who reported that the area around their room was "Sometimes" or "Never" quiet at nightPercent: 11%
Patients who reported that the area around their room was "Usually" quiet at nightPercent: 33%
Quietness - linear mean scoreScore: 81 (scale 1-100)
Quietness - star ratingRating: 3 (scale 1-5)
Patients who reported NO, they would probably not or definitely not recommend the hospitalPercent: 5%
Patients who reported YES, they would definitely recommend the hospitalPercent: 73%
Recommend hospital - linear mean scoreScore: 89 (scale 1-100)
Patients who reported YES, they would probably recommend the hospitalPercent: 22%
Recommend hospital - star ratingRating: 3 (scale 1-5)
Patients who reported that when receiving new medication the staff "Always" discussed possible side effectsPercent: 49%
Patients who reported that when receiving new medication the staff "Sometimes" or "Never" discussed possible side effectsPercent: 29%
Patients who reported that when receiving new medication the staff "Usually" discussed possible side effectsPercent: 22%
Summary star ratingRating: 3 (scale 1-5)
Patients who reported that NO, they did not receive written information about possible symptoms to look out for after dischargePercent: 10%
Patients who reported that YES, they did receive written information about possible symptoms to look out for after dischargePercent: 90%

Surgical Complications and Mortality Measures
(2016-04-01~2019-03-31)

Measure NameCompared to NationalDenominatorScore
Rate of complications for hip/knee replacement patientsNo Different Than the National Rate5871.8
Death rate for heart attack patientsNo Different Than the National Rate31211.8
Death rate for CABG surgery patientsNo Different Than the National Rate1292.4
Death rate for COPD patientsNo Different Than the National Rate4079.1
Death rate for heart failure patientsNo Different Than the National Rate58812.9
Death rate for pneumonia patientsNo Different Than the National Rate75315
Death rate for stroke patientsNo Different Than the National Rate46315
Postoperative Acute Kidney Injury Requiring Dialysis RateNo Different Than the National Rate22261.41
Postoperative Respiratory Failure RateNo Different Than the National Rate17013.09
Serious blood clots after surgeryNo Different Than the National Rate44214.10
Blood stream infection after surgeryNo Different Than the National Rate21843.10
A wound that splits open after surgery on the abdomen or pelvisNo Different Than the National Rate10591.01
Accidental cuts and tears from medical treatmentWorse Than the National Rate26392.52
Pressure soresNo Different Than the National Rate93660.64
Deaths among Patients with Serious Treatable Complications after SurgeryNo Different Than the National Rate189174.97
Collapsed lung due to medical treatmentNo Different Than the National Rate128980.32
Broken hip from a fall after surgeryNo Different Than the National Rate111510.10
Serious complicationsNo Different Than the National Value0.91
Perioperative Hemorrhage or Hematoma RateNo Different Than the National Rate40782.81

Location Information

Street Address 1400 E BOULDER ST
City COLORADO SPRINGS
State CO
Zip Code 80909

Hospitals in the same city

Hospital NameAddressTelephoneOverall Rating
Children's Hospital Colorado - Colorado Springs 4090 Briargate Pkwy, Colorado Springs, CO 80920(719) 305-9590
Cedar Springs Hospital 2135 Southgate Rd, Colorado Springs, CO 80906(719) 633-4114
Uchealth Grandview Hospital 5623 Pulpit Peak View, Colorado Springs, CO 80918(719) 272-3600
Centura Health-Penrose St Francis Health Services 2222 North Nevada Ave, Colorado Springs, CO 80923(719) 776-50004
Peak View Behavioral Health 7353 Sisters Grove, Colorado Springs, CO 80923(719) 444-8484

Hospitals in the state of CO

Hospital NameAddressTelephoneOverall Rating
Presbyterian St Luke's Medical Center 1719 E 19th Ave, Denver, CO 80218(303) 839-60004
Centura Health-Avista Adventist Hospital 100 Health Park Dr, Louisville, CO 80027(303) 673-12805
St. Anthony Summit Medical Center 340 Peak One Drive, Frisco, CO 80443(970) 668-33005
St Mary Corwin Med Ctr, Centura Health 1008 Minnequa Ave, Pueblo, CO 81004(719) 557-40004
Centura Health-St Anthony Hospital 11600 West 2nd Plc, Lakewood, CO 80228(721) 321-00004
Heart of The Rockies Regional Medical Center 1000 Rush Dr, Salida, CO 81201(719) 530-22005
Sky Ridge Medical Center 10101 Ridgegate Parkway, Lone Tree, CO 80124(720) 225-10005
Lutheran Medical Center 8300 W 38th Ave, Wheat Ridge, CO 80033(303) 425-45004
Longs Peak Hospital 1750 East Ken Pratt Boulevard, Longmont, CO 80504(720) 718-30055
Mercy Regional Medical Center 1010 Three Springs Blvd, Durango, CO 81301(970) 247-43115
Find all hospitals in the state of CO

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Dataset Information

This dataset includes 5 thousand hospitals registered with the U.S Centers for Medicare & Medicaid Services. Each hospital is registered with addresses, phone numbers, hospital type, and overall hospital rating, etc.