Maui Memorial Medical Center is a hospital registered with U.S Centers for Medicare & Medicaid Services. The facility number is #120002. The hospital type is acute care hospitals. The address is 221 Mahalani Street, Wailuku, HI 96793. The overall rating is 3.
| Facility ID | 120002 |
| Facility Name | MAUI MEMORIAL MEDICAL CENTER |
| Address |
221 Mahalani Street Wailuku HI 96793 |
| County | Maui |
| Telephone | (808) 244-9056 |
| Hospital Type | Acute Care Hospitals |
| Hospital Ownership | Government - State |
| Emergency Services | No |
| Overall Rating | 3 |
| Mortality Measure |
Total measures in the group: 7. Facility reported measures count: 6. Better than the national value: 0, No different: 6, Worse: 0 |
| Safety of Care Measure |
Total measures in the group: 8. Facility reported measures count: 7. Better than the national value: 1, No different: 6, Worse: 0 |
| Readmission Measure |
Total measures in the group: 11. Facility reported measures count: 10. Better than the national value: 1, No different: 8, Worse: 1 |
| Patient Experience Measure |
Total measures in the group: 8. Facility reported measures count: 8. Better than the national value: , No different: , Worse: |
| Timly Effectiveness Measure |
Total measures in the group: 14. Facility reported measures count: 10. Better than the national value: , No different: , Worse: |
| Notes |
The Overall Hospital Quality Star rating summarizes a variety of measures across 5 areas of quality into a single star rating for each hospital. Once reporting thresholds are met, a hospital’s overall star rating is calculated using only those measures for which data are available. The average is about 37 measures. Hospitals report data to the Centers for Medicare & Medicaid Services through the Hospital Inpatient Quality Reporting (IQR) Program, Hospital Outpatient Quality Reporting (OQR) Program, Hospital Readmission Reduction Program (HRRP), Hospital-Acquired Condition (HAC) Reduction Program, and Hospital Value-Based Purchasing (VBP) Program. Overall star ratings aren’t calculated for Veterans Health Administration (VHA) or Department of Defense (DoD) hospitals. The methodology uses a simple average of measure scores to calculate measure group scores and Z-score standardization to standardize measure group scores for these 5 measure groups: 1. Mortality 2. Safety of Care 3. Readmission 4. Patient Experience 5. Timely & Effective Care After estimating the group score for each hospital and each group, CMS calculates a weighted average to combine the 5 group scores into a single hospital summary score. If a hospital is missing a measure category or group, the weights are redistributed proportionally amongst the qualifying measure categories or groups. |
| Question | Responses |
|---|---|
| Patients who reported that they "Always" received bathroom help as soon as they wanted | Percent: 61% |
| Patients who reported that they "Sometimes" or "Never" received bathroom help as soon as they wanted | Percent: 11% |
| Patients who reported that they "Usually" received bathroom help as soon as they wanted | Percent: 28% |
| Patients who reported that they "Always" received help after using the call button as soon as they wanted | Percent: 64% |
| Patients who reported that they "Sometimes" or "Never" received help after using the call button as soon as they wanted | Percent: 8% |
| Patients who reported that they "Usually" received help after using the call button as soon as they wanted | Percent: 28% |
| Patients who reported that their room and bathroom were "Always" clean | Percent: 70% |
| Patients who reported that their room and bathroom were "Sometimes" or "Never" clean | Percent: 9% |
| Patients who reported that their room and bathroom were "Usually" clean | Percent: 21% |
| Cleanliness - linear mean score | Score: 86 (scale 1-100) |
| Cleanliness - star rating | Rating: 2 (scale 1-5) |
| Patients who reported that their nurses "Always" communicated well | Percent: 78% |
| Nurse communication - linear mean score | Score: 91 (scale 1-100) |
| Patients who reported that their nurses "Sometimes" or "Never" communicated well | Percent: 4% |
| Nurse communication - star rating | Rating: 3 (scale 1-5) |
| Patients who reported that their nurses "Usually" communicated well | Percent: 18% |
| Patients who reported that their doctors "Always" communicated well | Percent: 77% |
| Doctor communication - linear mean score | Score: 90 (scale 1-100) |
| Patients who reported that their doctors "Sometimes" or "Never" communicated well | Percent: 6% |
| Doctor communication - star rating | Rating: 2 (scale 1-5) |
| Patients who reported that their doctors "Usually" communicated well | Percent: 17% |
| Patients who reported that they "Always" received help as soon as they wanted | Percent: 62% |
| Staff responsiveness - linear mean score | Score: 84 (scale 1-100) |
| Patients who reported that they "Sometimes" or "Never" received help as soon as they wanted | Percent: 10% |
| Staff responsiveness - star rating | Rating: 3 (scale 1-5) |
| Patients who reported that they "Usually" received help as soon as they wanted | Percent: 28% |
| Patients who reported that staff "Always" explained about medicines before giving it to them | Percent: 61% |
| Communication about medicines - linear mean score | Score: 77 (scale 1-100) |
| Patients who reported that staff "Sometimes" or "Never" explained about medicines before giving it to them | Percent: 20% |
| Communication about medicines - star rating | Rating: 3 (scale 1-5) |
| Patients who reported that staff "Usually" explained about medicines before giving it to them | Percent: 19% |
| Discharge information - linear mean score | Score: 82 (scale 1-100) |
| Patients who reported that NO, they were not given information about what to do during their recovery at home | Percent: 18% |
| Discharge information - star rating | Rating: 2 (scale 1-5) |
| Patients who reported that YES, they were given information about what to do during their recovery at home | Percent: 82% |
| Patients who "Agree" they understood their care when they left the hospital | Percent: 48% |
| Patients who "Disagree" or "Strongly Disagree" they understood their care when they left the hospital | Percent: 6% |
| Care transition - linear mean score | Score: 79 (scale 1-100) |
| Patients who "Strongly Agree" they understood their care when they left the hospital | Percent: 46% |
| Care transition - star rating | Rating: 2 (scale 1-5) |
| Patients who "Agree" that they understood the purposes of their medications when leaving the hospital | Percent: 38% |
| Patients who "Disagree" or "Strongly Disagree" that they understood the purposes of their medications when leaving the hospital | Percent: 5% |
| Patients who "Strongly Agree" that they understood the purposes of their medications when leaving the hospital | Percent: 57% |
| Patients who "Agree" that the staff took my preferences into account when determining my health care needs | Percent: 56% |
| Patients who "Disagree" or "Strongly Disagree" that the staff took my preferences into account when determining my health care needs | Percent: 8% |
| Patients who "Strongly Agree" that the staff took my preferences into account when determining my health care needs | Percent: 36% |
| Patients who "Agree" that they understood their responsiblities in managing their health | Percent: 49% |
| Patients who "Disagree" or "Strongly Disagree" that they understood their responsiblities in managing their health | Percent: 5% |
| Patients who "Strongly Agree" that they understood their responsiblities in managing their health | Percent: 46% |
| Patients who reported that NO, they did not discuss whether they would need help after discharge | Percent: 20% |
| Patients who reported that YES, they did discuss whether they would need help after discharge | Percent: 80% |
| Patients who reported that their doctors "Always" explained things in a way they could understand | Percent: 73% |
| Patients who reported that their doctors "Sometimes" or "Never" explained things in a way they could understand | Percent: 7% |
| Patients who reported that their doctors "Usually" explained things in a way they could understand | Percent: 20% |
| Patients who reported that their doctors "Always" listened carefully to them | Percent: 75% |
| Patients who reported that their doctors "Sometimes" or "Never" listened carefully to them | Percent: 6% |
| Patients who reported that their doctors "Usually" listened carefully to them | Percent: 19% |
| Patients who reported that their doctors "Always" treated them with courtesy and respect | Percent: 83% |
| Patients who reported that their doctors "Sometimes" or "Never" treated them with courtesy and respect | Percent: 4% |
| Patients who reported that their doctors "Usually" treated them with courtesy and respect | Percent: 13% |
| Patients who gave their hospital a rating of 6 or lower on a scale from 0 (lowest) to 10 (highest) | Percent: 10% |
| Patients who gave their hospital a rating of 7 or 8 on a scale from 0 (lowest) to 10 (highest) | Percent: 29% |
| Patients who gave their hospital a rating of 9 or 10 on a scale from 0 (lowest) to 10 (highest) | Percent: 61% |
| Overall hospital rating - linear mean score | Score: 85 (scale 1-100) |
| Overall hospital rating - star rating | Rating: 2 (scale 1-5) |
| Patients who reported that when receiving new medication the staff "Always" communicated what the medication was for | Percent: 75% |
| Patients who reported that when receiving new medication the staff "Sometimes" or "Never" communicated what the medication was for | Percent: 8% |
| Patients who reported that when receiving new medication the staff "Usually" communicated what the medication was for. | Percent: 17% |
| Patients who reported that their nurses "Always" explained things in a way they could understand | Percent: 74% |
| Patients who reported that their nurses "Sometimes" or "Never" explained things in a way they could understand | Percent: 5% |
| Patients who reported that their nurses "Usually" explained things in a way they could understand | Percent: 21% |
| Patients who reported that their nurses "Always" listened carefully to them | Percent: 74% |
| Patients who reported that their nurses "Sometimes" or "Never" listened carefully to them | Percent: 5% |
| Patients who reported that their nurses "Usually" listened carefully to them | Percent: 21% |
| Patients who reported that their nurses "Always" treated them with courtesy and respect | Percent: 85% |
| Patients who reported that their nurses "Sometimes" or "Never" treated them with courtesy and respect | Percent: 2% |
| Patients who reported that their nurses "Usually" treated them with courtesy and respect | Percent: 13% |
| Patients who reported that the area around their room was "Always" quiet at night | Percent: 48% |
| Patients who reported that the area around their room was "Sometimes" or "Never" quiet at night | Percent: 18% |
| Patients who reported that the area around their room was "Usually" quiet at night | Percent: 34% |
| Quietness - linear mean score | Score: 75 (scale 1-100) |
| Quietness - star rating | Rating: 1 (scale 1-5) |
| Patients who reported NO, they would probably not or definitely not recommend the hospital | Percent: 6% |
| Patients who reported YES, they would definitely recommend the hospital | Percent: 59% |
| Recommend hospital - linear mean score | Score: 84 (scale 1-100) |
| Patients who reported YES, they would probably recommend the hospital | Percent: 35% |
| Recommend hospital - star rating | Rating: 2 (scale 1-5) |
| Patients who reported that when receiving new medication the staff "Always" discussed possible side effects | Percent: 47% |
| Patients who reported that when receiving new medication the staff "Sometimes" or "Never" discussed possible side effects | Percent: 32% |
| Patients who reported that when receiving new medication the staff "Usually" discussed possible side effects | Percent: 21% |
| Summary star rating | Rating: 2 (scale 1-5) |
| Patients who reported that NO, they did not receive written information about possible symptoms to look out for after discharge | Percent: 17% |
| Patients who reported that YES, they did receive written information about possible symptoms to look out for after discharge | Percent: 83% |
| Measure Name | Compared to National | Denominator | Score | |
|---|---|---|---|---|
| Rate of complications for hip/knee replacement patients | No Different Than the National Rate | 36 | 2.2 | |
| Death rate for heart attack patients | No Different Than the National Rate | 119 | 11.9 | |
| Death rate for CABG surgery patients | Number of Cases Too Small | |||
| Death rate for COPD patients | No Different Than the National Rate | 110 | 7.4 | |
| Death rate for heart failure patients | No Different Than the National Rate | 135 | 10.5 | |
| Death rate for pneumonia patients | No Different Than the National Rate | 196 | 15.9 | |
| Death rate for stroke patients | No Different Than the National Rate | 111 | 13.3 | |
| Postoperative Acute Kidney Injury Requiring Dialysis Rate | No Different Than the National Rate | 162 | 1.26 | |
| Postoperative Respiratory Failure Rate | No Different Than the National Rate | 117 | 7.80 | |
| Serious blood clots after surgery | No Different Than the National Rate | 740 | 2.87 | |
| Blood stream infection after surgery | No Different Than the National Rate | 159 | 5.23 | |
| A wound that splits open after surgery on the abdomen or pelvis | No Different Than the National Rate | 205 | 0.89 | |
| Accidental cuts and tears from medical treatment | No Different Than the National Rate | 563 | 1.92 | |
| Pressure sores | No Different Than the National Rate | 2267 | 0.17 | |
| Deaths among Patients with Serious Treatable Complications after Surgery | No Different Than the National Rate | 46 | 176.06 | |
| Collapsed lung due to medical treatment | No Different Than the National Rate | 2762 | 0.26 | |
| Broken hip from a fall after surgery | No Different Than the National Rate | 2278 | 0.13 | |
| Serious complications | No Different Than the National Value | 0.93 | ||
| Perioperative Hemorrhage or Hematoma Rate | No Different Than the National Rate | 670 | 2.50 |
| Street Address |
221 MAHALANI STREET |
| City | WAILUKU |
| State | HI |
| Zip Code | 96793 |
| Hospital Name | Address | Telephone | Overall Rating |
|---|---|---|---|
| Pali Momi Medical Center | 98-1079 Moanalua Road, Aiea, HI 96701 | (808) 486-6000 | 5 |
| Kuakini Medical Center | 347 North Kuakini Street, Honolulu, HI 96817 | (808) 536-2236 | 4 |
| Kohala Hospital | 54-383 Hospital Road, Kapaau, HI 96755 | (808) 889-6211 | |
| Wilcox Memorial Hospital | 3-3420 Kuhio Highway, Lihue, HI 96766 | (808) 245-1100 | 5 |
| Hilo Medical Center | 1190 Waianuenue Avenue, Hilo, HI 96720 | (808) 932-3000 | 5 |
| Kaiser Foundation Hospital | 3288 Moanalua Rd, Honolulu, HI 96819 | (808) 432-0000 | 5 |
| The Queens Medical Center | 1301 Punchbowl St, Honolulu, HI 96813 | (808) 538-9011 | 5 |
| Tripler AMC (FT Shafter) | 1 Jarrett White Rd, Honolulu, HI 96859 | (808) 433-2778 | |
| Kauai Veterans Memorial Hospital | 4643 Waimea Canyon Drive, Waimea, HI 96796 | (808) 338-9431 | |
| North Hawaii Community Hospital | 67 1125 Mamalahoa Highway, Kamuela, HI 96743 | (808) 885-4444 | 5 |
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This dataset includes 5 thousand hospitals registered with the U.S Centers for Medicare & Medicaid Services. Each hospital is registered with addresses, phone numbers, hospital type, and overall hospital rating, etc.