Chi Health Mercy Council Bluffs is a hospital registered with U.S Centers for Medicare & Medicaid Services. The facility number is #160028. The hospital type is acute care hospitals. The address is 800 Mercy Drive, Council Bluffs, IA 51503. The overall rating is 5.
| Facility ID | 160028 |
| Facility Name | CHI HEALTH MERCY COUNCIL BLUFFS |
| Address |
800 Mercy Drive Council Bluffs IA 51503 |
| County | Pottawattamie |
| Telephone | (712) 328-5000 |
| Hospital Type | Acute Care Hospitals |
| Hospital Ownership | Voluntary non-profit - Private |
| Emergency Services | Yes |
| Overall Rating | 5 |
| Mortality Measure |
Total measures in the group: 7. Facility reported measures count: 5. Better than the national value: 0, No different: 5, Worse: 0 |
| Safety of Care Measure |
Total measures in the group: 8. Facility reported measures count: 5. Better than the national value: 1, No different: 4, Worse: 0 |
| Readmission Measure |
Total measures in the group: 11. Facility reported measures count: 8. Better than the national value: 0, No different: 8, Worse: 0 |
| Patient Experience Measure |
Total measures in the group: 8. Facility reported measures count: 8. Better than the national value: , No different: , Worse: |
| Timly Effectiveness Measure |
Total measures in the group: 14. Facility reported measures count: 10. Better than the national value: , No different: , Worse: |
| Notes |
The Overall Hospital Quality Star rating summarizes a variety of measures across 5 areas of quality into a single star rating for each hospital. Once reporting thresholds are met, a hospital’s overall star rating is calculated using only those measures for which data are available. The average is about 37 measures. Hospitals report data to the Centers for Medicare & Medicaid Services through the Hospital Inpatient Quality Reporting (IQR) Program, Hospital Outpatient Quality Reporting (OQR) Program, Hospital Readmission Reduction Program (HRRP), Hospital-Acquired Condition (HAC) Reduction Program, and Hospital Value-Based Purchasing (VBP) Program. Overall star ratings aren’t calculated for Veterans Health Administration (VHA) or Department of Defense (DoD) hospitals. The methodology uses a simple average of measure scores to calculate measure group scores and Z-score standardization to standardize measure group scores for these 5 measure groups: 1. Mortality 2. Safety of Care 3. Readmission 4. Patient Experience 5. Timely & Effective Care After estimating the group score for each hospital and each group, CMS calculates a weighted average to combine the 5 group scores into a single hospital summary score. If a hospital is missing a measure category or group, the weights are redistributed proportionally amongst the qualifying measure categories or groups. |
| Question | Responses |
|---|---|
| Patients who reported that they "Always" received bathroom help as soon as they wanted | Percent: 64% |
| Patients who reported that they "Sometimes" or "Never" received bathroom help as soon as they wanted | Percent: 9% |
| Patients who reported that they "Usually" received bathroom help as soon as they wanted | Percent: 27% |
| Patients who reported that they "Always" received help after using the call button as soon as they wanted | Percent: 59% |
| Patients who reported that they "Sometimes" or "Never" received help after using the call button as soon as they wanted | Percent: 10% |
| Patients who reported that they "Usually" received help after using the call button as soon as they wanted | Percent: 31% |
| Patients who reported that their room and bathroom were "Always" clean | Percent: 72% |
| Patients who reported that their room and bathroom were "Sometimes" or "Never" clean | Percent: 11% |
| Patients who reported that their room and bathroom were "Usually" clean | Percent: 17% |
| Cleanliness - linear mean score | Score: 86 (scale 1-100) |
| Cleanliness - star rating | Rating: 2 (scale 1-5) |
| Patients who reported that their nurses "Always" communicated well | Percent: 81% |
| Nurse communication - linear mean score | Score: 92 (scale 1-100) |
| Patients who reported that their nurses "Sometimes" or "Never" communicated well | Percent: 4% |
| Nurse communication - star rating | Rating: 4 (scale 1-5) |
| Patients who reported that their nurses "Usually" communicated well | Percent: 15% |
| Patients who reported that their doctors "Always" communicated well | Percent: 78% |
| Doctor communication - linear mean score | Score: 90 (scale 1-100) |
| Patients who reported that their doctors "Sometimes" or "Never" communicated well | Percent: 6% |
| Doctor communication - star rating | Rating: 2 (scale 1-5) |
| Patients who reported that their doctors "Usually" communicated well | Percent: 16% |
| Patients who reported that they "Always" received help as soon as they wanted | Percent: 61% |
| Staff responsiveness - linear mean score | Score: 83 (scale 1-100) |
| Patients who reported that they "Sometimes" or "Never" received help as soon as they wanted | Percent: 9% |
| Staff responsiveness - star rating | Rating: 3 (scale 1-5) |
| Patients who reported that they "Usually" received help as soon as they wanted | Percent: 30% |
| Patients who reported that staff "Always" explained about medicines before giving it to them | Percent: 60% |
| Communication about medicines - linear mean score | Score: 77 (scale 1-100) |
| Patients who reported that staff "Sometimes" or "Never" explained about medicines before giving it to them | Percent: 20% |
| Communication about medicines - star rating | Rating: 3 (scale 1-5) |
| Patients who reported that staff "Usually" explained about medicines before giving it to them | Percent: 20% |
| Discharge information - linear mean score | Score: 90 (scale 1-100) |
| Patients who reported that NO, they were not given information about what to do during their recovery at home | Percent: 10% |
| Discharge information - star rating | Rating: 4 (scale 1-5) |
| Patients who reported that YES, they were given information about what to do during their recovery at home | Percent: 90% |
| Patients who "Agree" they understood their care when they left the hospital | Percent: 39% |
| Patients who "Disagree" or "Strongly Disagree" they understood their care when they left the hospital | Percent: 5% |
| Care transition - linear mean score | Score: 83 (scale 1-100) |
| Patients who "Strongly Agree" they understood their care when they left the hospital | Percent: 56% |
| Care transition - star rating | Rating: 4 (scale 1-5) |
| Patients who "Agree" that they understood the purposes of their medications when leaving the hospital | Percent: 31% |
| Patients who "Disagree" or "Strongly Disagree" that they understood the purposes of their medications when leaving the hospital | Percent: 4% |
| Patients who "Strongly Agree" that they understood the purposes of their medications when leaving the hospital | Percent: 65% |
| Patients who "Agree" that the staff took my preferences into account when determining my health care needs | Percent: 47% |
| Patients who "Disagree" or "Strongly Disagree" that the staff took my preferences into account when determining my health care needs | Percent: 6% |
| Patients who "Strongly Agree" that the staff took my preferences into account when determining my health care needs | Percent: 47% |
| Patients who "Agree" that they understood their responsiblities in managing their health | Percent: 41% |
| Patients who "Disagree" or "Strongly Disagree" that they understood their responsiblities in managing their health | Percent: 5% |
| Patients who "Strongly Agree" that they understood their responsiblities in managing their health | Percent: 54% |
| Patients who reported that NO, they did not discuss whether they would need help after discharge | Percent: 10% |
| Patients who reported that YES, they did discuss whether they would need help after discharge | Percent: 90% |
| Patients who reported that their doctors "Always" explained things in a way they could understand | Percent: 73% |
| Patients who reported that their doctors "Sometimes" or "Never" explained things in a way they could understand | Percent: 6% |
| Patients who reported that their doctors "Usually" explained things in a way they could understand | Percent: 21% |
| Patients who reported that their doctors "Always" listened carefully to them | Percent: 76% |
| Patients who reported that their doctors "Sometimes" or "Never" listened carefully to them | Percent: 6% |
| Patients who reported that their doctors "Usually" listened carefully to them | Percent: 18% |
| Patients who reported that their doctors "Always" treated them with courtesy and respect | Percent: 84% |
| Patients who reported that their doctors "Sometimes" or "Never" treated them with courtesy and respect | Percent: 5% |
| Patients who reported that their doctors "Usually" treated them with courtesy and respect | Percent: 11% |
| Patients who gave their hospital a rating of 6 or lower on a scale from 0 (lowest) to 10 (highest) | Percent: 8% |
| Patients who gave their hospital a rating of 7 or 8 on a scale from 0 (lowest) to 10 (highest) | Percent: 20% |
| Patients who gave their hospital a rating of 9 or 10 on a scale from 0 (lowest) to 10 (highest) | Percent: 72% |
| Overall hospital rating - linear mean score | Score: 89 (scale 1-100) |
| Overall hospital rating - star rating | Rating: 3 (scale 1-5) |
| Patients who reported that when receiving new medication the staff "Always" communicated what the medication was for | Percent: 73% |
| Patients who reported that when receiving new medication the staff "Sometimes" or "Never" communicated what the medication was for | Percent: 10% |
| Patients who reported that when receiving new medication the staff "Usually" communicated what the medication was for. | Percent: 17% |
| Patients who reported that their nurses "Always" explained things in a way they could understand | Percent: 76% |
| Patients who reported that their nurses "Sometimes" or "Never" explained things in a way they could understand | Percent: 5% |
| Patients who reported that their nurses "Usually" explained things in a way they could understand | Percent: 19% |
| Patients who reported that their nurses "Always" listened carefully to them | Percent: 78% |
| Patients who reported that their nurses "Sometimes" or "Never" listened carefully to them | Percent: 5% |
| Patients who reported that their nurses "Usually" listened carefully to them | Percent: 17% |
| Patients who reported that their nurses "Always" treated them with courtesy and respect | Percent: 88% |
| Patients who reported that their nurses "Sometimes" or "Never" treated them with courtesy and respect | Percent: 3% |
| Patients who reported that their nurses "Usually" treated them with courtesy and respect | Percent: 9% |
| Patients who reported that the area around their room was "Always" quiet at night | Percent: 62% |
| Patients who reported that the area around their room was "Sometimes" or "Never" quiet at night | Percent: 8% |
| Patients who reported that the area around their room was "Usually" quiet at night | Percent: 30% |
| Quietness - linear mean score | Score: 84 (scale 1-100) |
| Quietness - star rating | Rating: 4 (scale 1-5) |
| Patients who reported NO, they would probably not or definitely not recommend the hospital | Percent: 5% |
| Patients who reported YES, they would definitely recommend the hospital | Percent: 71% |
| Recommend hospital - linear mean score | Score: 88 (scale 1-100) |
| Patients who reported YES, they would probably recommend the hospital | Percent: 24% |
| Recommend hospital - star rating | Rating: 3 (scale 1-5) |
| Patients who reported that when receiving new medication the staff "Always" discussed possible side effects | Percent: 47% |
| Patients who reported that when receiving new medication the staff "Sometimes" or "Never" discussed possible side effects | Percent: 29% |
| Patients who reported that when receiving new medication the staff "Usually" discussed possible side effects | Percent: 24% |
| Summary star rating | Rating: 3 (scale 1-5) |
| Patients who reported that NO, they did not receive written information about possible symptoms to look out for after discharge | Percent: 9% |
| Patients who reported that YES, they did receive written information about possible symptoms to look out for after discharge | Percent: 91% |
| Measure Name | Compared to National | Denominator | Score | |
|---|---|---|---|---|
| Rate of complications for hip/knee replacement patients | No Different Than the National Rate | 344 | 2 | |
| Death rate for heart attack patients | No Different Than the National Rate | 93 | 10.8 | |
| Death rate for CABG surgery patients | ||||
| Death rate for COPD patients | No Different Than the National Rate | 105 | 8.9 | |
| Death rate for heart failure patients | No Different Than the National Rate | 193 | 10.1 | |
| Death rate for pneumonia patients | No Different Than the National Rate | 219 | 13.2 | |
| Death rate for stroke patients | No Different Than the National Rate | 69 | 11.9 | |
| Postoperative Acute Kidney Injury Requiring Dialysis Rate | No Different Than the National Rate | 381 | 1.65 | |
| Postoperative Respiratory Failure Rate | No Different Than the National Rate | 368 | 5.65 | |
| Serious blood clots after surgery | No Different Than the National Rate | 754 | 4.23 | |
| Blood stream infection after surgery | No Different Than the National Rate | 360 | 4.82 | |
| A wound that splits open after surgery on the abdomen or pelvis | No Different Than the National Rate | 142 | 0.90 | |
| Accidental cuts and tears from medical treatment | No Different Than the National Rate | 376 | 1.11 | |
| Pressure sores | No Different Than the National Rate | 2353 | 0.21 | |
| Deaths among Patients with Serious Treatable Complications after Surgery | Number of Cases Too Small | |||
| Collapsed lung due to medical treatment | No Different Than the National Rate | 3245 | 0.27 | |
| Broken hip from a fall after surgery | No Different Than the National Rate | 2440 | 0.11 | |
| Serious complications | No Different Than the National Value | 0.92 | ||
| Perioperative Hemorrhage or Hematoma Rate | No Different Than the National Rate | 713 | 2.33 |
| Street Address |
800 MERCY DRIVE |
| City | COUNCIL BLUFFS |
| State | IA |
| Zip Code | 51503 |
| Hospital Name | Address | Telephone | Overall Rating |
|---|---|---|---|
| Methodist Jennie Edmundson | 933 East Pierce Street, Council Bluffs, IA 51503 | (712) 396-6000 | 4 |
| Hospital Name | Address | Telephone | Overall Rating |
|---|---|---|---|
| Virginia Gay Hospital | 502 North 9th Avenue, Vinton, IA 52349 | (319) 472-6200 | 5 |
| Jones Regional Medical Center | 1795 Highway 64 East, Anamosa, IA 52205 | (319) 462-6131 | 5 |
| University of Iowa Hospital & Clinics | 200 Hawkins Drive, Iowa City, IA 52242 | (319) 356-1616 | 4 |
| Mercyone Clinton Medical Center | 1410 North 4th Street, Clinton, IA 52732 | (563) 244-5555 | 4 |
| Mercy Hospital | 500 E Market Street, Iowa City, IA 52245 | (319) 339-0300 | 5 |
| St Anthony Regional Hospital & Nursing Home | 311 South Clark Street, Carroll, IA 51401 | (712) 792-3581 | 4 |
| Mercy Medical Center - Cedar Rapids | 701 10th Street Se, Cedar Rapids, IA 52403 | (319) 398-6011 | 5 |
| Pella Regional Health Center | 404 Jefferson Street, Pella, IA 50219 | (641) 628-3150 | 5 |
| St Lukes Hospital | 1026 A Ave Ne, Cedar Rapids, IA 52402 | (319) 369-7211 | 5 |
| Mercyone Des Moines Medical Center | 1111 6th Ave, Des Moines, IA 50314 | (515) 247-4436 | 4 |
| Find all hospitals in the state of IA | |||
| Hospital Name | Address | Telephone | Overall Rating |
|---|---|---|---|
| Mercy Health System Corp | 1000 Mineral Point Ave, Janesville, WI 53547 | (608) 756-6161 | 3 |
| Mercy Health - Defiance Hospital | 1404 East Second Street, Defiance, OH 43512 | (419) 782-8444 | 5 |
| Mercy Health - Tiffin Hospital | 45 St Lawrence Drive, Tiffin, OH 44883 | (419) 455-7000 | 5 |
| Mercy Health - Clermont Hospital | 3000 Hospital Drive, Batavia, OH 45103 | (513) 732-8278 | 4 |
| Mercy Health - West Hospital | 3300 Mercy Health Blvd, Cincinnati, OH 45211 | (513) 215-5000 | 4 |
| Mercy Health-Anderson Hospital | 7500 State Road, Cincinnati, OH 45255 | (513) 624-4006 | 4 |
| Mercy Health Love County | 300 Wanda Street, Marietta, OK 73448 | (580) 276-3347 | |
| Mercy Health - Fairfield Hospital | 3000 Mack Road, Fairfield, OH 45014 | (513) 870-7111 | 4 |
| Integris Community Hospital - Council Crossing | 9417 N Council Road, Oklahoma City, OK 73162 | (405) 550-3280 | |
| Chi Mercy Health | 570 Chautauqua Blvd, Valley City, ND 58072 | (701) 845-6400 |
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This dataset includes 5 thousand hospitals registered with the U.S Centers for Medicare & Medicaid Services. Each hospital is registered with addresses, phone numbers, hospital type, and overall hospital rating, etc.