St Vincent Hospital

(508) 363-5000 · 123 Summer Street, Worcester, MA 01608

Overview

St Vincent Hospital is a hospital registered with U.S Centers for Medicare & Medicaid Services. The facility number is #220176. The hospital type is acute care hospitals. The address is 123 Summer Street, Worcester, MA 01608. The overall rating is 3.

Facility ID 220176
Facility Name ST VINCENT HOSPITAL
Address 123 Summer Street
Worcester
MA 01608
County Worcester
Telephone (508) 363-5000
Hospital Type Acute Care Hospitals
Hospital Ownership Proprietary
Emergency Services Yes
Overall Rating 3

Overall Quality Star Rating Measures

Mortality Measure Total measures in the group: 7. Facility reported measures count: 7.
Better than the national value: 0, No different: 6, Worse: 1
Safety of Care Measure Total measures in the group: 8. Facility reported measures count: 7.
Better than the national value: 2, No different: 5, Worse: 0
Readmission Measure Total measures in the group: 11. Facility reported measures count: 11.
Better than the national value: 0, No different: 9, Worse: 2
Patient Experience Measure Total measures in the group: 8. Facility reported measures count: 8.
Better than the national value: , No different: , Worse:
Timly Effectiveness Measure Total measures in the group: 14. Facility reported measures count: 11.
Better than the national value: , No different: , Worse:
Notes The Overall Hospital Quality Star rating summarizes a variety of measures across 5 areas of quality into a single star rating for each hospital. Once reporting thresholds are met, a hospital’s overall star rating is calculated using only those measures for which data are available. The average is about 37 measures. Hospitals report data to the Centers for Medicare & Medicaid Services through the Hospital Inpatient Quality Reporting (IQR) Program, Hospital Outpatient Quality Reporting (OQR) Program, Hospital Readmission Reduction Program (HRRP), Hospital-Acquired Condition (HAC) Reduction Program, and Hospital Value-Based Purchasing (VBP) Program. Overall star ratings aren’t calculated for Veterans Health Administration (VHA) or Department of Defense (DoD) hospitals.
The methodology uses a simple average of measure scores to calculate measure group scores and Z-score standardization to standardize measure group scores for these 5 measure groups: 1. Mortality 2. Safety of Care 3. Readmission 4. Patient Experience 5. Timely & Effective Care
After estimating the group score for each hospital and each group, CMS calculates a weighted average to combine the 5 group scores into a single hospital summary score. If a hospital is missing a measure category or group, the weights are redistributed proportionally amongst the qualifying measure categories or groups.

HCAHPS Patient Survey Ratings Hospital Consumer Assessment of Healthcare Providers and Systems
Completed Surveys: 1166, Response Rate: 16% (2019-01-01~2019-12-31)

QuestionResponses
Patients who reported that they "Always" received bathroom help as soon as they wantedPercent: 65%
Patients who reported that they "Sometimes" or "Never" received bathroom help as soon as they wantedPercent: 12%
Patients who reported that they "Usually" received bathroom help as soon as they wantedPercent: 23%
Patients who reported that they "Always" received help after using the call button as soon as they wantedPercent: 63%
Patients who reported that they "Sometimes" or "Never" received help after using the call button as soon as they wantedPercent: 10%
Patients who reported that they "Usually" received help after using the call button as soon as they wantedPercent: 27%
Patients who reported that their room and bathroom were "Always" cleanPercent: 71%
Patients who reported that their room and bathroom were "Sometimes" or "Never" cleanPercent: 8%
Patients who reported that their room and bathroom were "Usually" cleanPercent: 21%
Cleanliness - linear mean scoreScore: 87 (scale 1-100)
Cleanliness - star ratingRating: 3 (scale 1-5)
Patients who reported that their nurses "Always" communicated wellPercent: 78%
Nurse communication - linear mean scoreScore: 91 (scale 1-100)
Patients who reported that their nurses "Sometimes" or "Never" communicated wellPercent: 5%
Nurse communication - star ratingRating: 3 (scale 1-5)
Patients who reported that their nurses "Usually" communicated wellPercent: 17%
Patients who reported that their doctors "Always" communicated wellPercent: 77%
Doctor communication - linear mean scoreScore: 90 (scale 1-100)
Patients who reported that their doctors "Sometimes" or "Never" communicated wellPercent: 6%
Doctor communication - star ratingRating: 2 (scale 1-5)
Patients who reported that their doctors "Usually" communicated wellPercent: 17%
Patients who reported that they "Always" received help as soon as they wantedPercent: 64%
Staff responsiveness - linear mean scoreScore: 84 (scale 1-100)
Patients who reported that they "Sometimes" or "Never" received help as soon as they wantedPercent: 11%
Staff responsiveness - star ratingRating: 3 (scale 1-5)
Patients who reported that they "Usually" received help as soon as they wantedPercent: 25%
Patients who reported that staff "Always" explained about medicines before giving it to themPercent: 65%
Communication about medicines - linear mean scoreScore: 79 (scale 1-100)
Patients who reported that staff "Sometimes" or "Never" explained about medicines before giving it to themPercent: 17%
Communication about medicines - star ratingRating: 3 (scale 1-5)
Patients who reported that staff "Usually" explained about medicines before giving it to themPercent: 18%
Discharge information - linear mean scoreScore: 88 (scale 1-100)
Patients who reported that NO, they were not given information about what to do during their recovery at homePercent: 12%
Discharge information - star ratingRating: 3 (scale 1-5)
Patients who reported that YES, they were given information about what to do during their recovery at homePercent: 88%
Patients who "Agree" they understood their care when they left the hospitalPercent: 45%
Patients who "Disagree" or "Strongly Disagree" they understood their care when they left the hospitalPercent: 6%
Care transition - linear mean scoreScore: 80 (scale 1-100)
Patients who "Strongly Agree" they understood their care when they left the hospitalPercent: 49%
Care transition - star ratingRating: 2 (scale 1-5)
Patients who "Agree" that they understood the purposes of their medications when leaving the hospitalPercent: 39%
Patients who "Disagree" or "Strongly Disagree" that they understood the purposes of their medications when leaving the hospitalPercent: 5%
Patients who "Strongly Agree" that they understood the purposes of their medications when leaving the hospitalPercent: 56%
Patients who "Agree" that the staff took my preferences into account when determining my health care needsPercent: 52%
Patients who "Disagree" or "Strongly Disagree" that the staff took my preferences into account when determining my health care needsPercent: 8%
Patients who "Strongly Agree" that the staff took my preferences into account when determining my health care needsPercent: 40%
Patients who "Agree" that they understood their responsiblities in managing their healthPercent: 45%
Patients who "Disagree" or "Strongly Disagree" that they understood their responsiblities in managing their healthPercent: 5%
Patients who "Strongly Agree" that they understood their responsiblities in managing their healthPercent: 50%
Patients who reported that NO, they did not discuss whether they would need help after dischargePercent: 15%
Patients who reported that YES, they did discuss whether they would need help after dischargePercent: 85%
Patients who reported that their doctors "Always" explained things in a way they could understandPercent: 73%
Patients who reported that their doctors "Sometimes" or "Never" explained things in a way they could understandPercent: 7%
Patients who reported that their doctors "Usually" explained things in a way they could understandPercent: 20%
Patients who reported that their doctors "Always" listened carefully to themPercent: 74%
Patients who reported that their doctors "Sometimes" or "Never" listened carefully to themPercent: 6%
Patients who reported that their doctors "Usually" listened carefully to themPercent: 20%
Patients who reported that their doctors "Always" treated them with courtesy and respectPercent: 85%
Patients who reported that their doctors "Sometimes" or "Never" treated them with courtesy and respectPercent: 4%
Patients who reported that their doctors "Usually" treated them with courtesy and respectPercent: 11%
Patients who gave their hospital a rating of 6 or lower on a scale from 0 (lowest) to 10 (highest)Percent: 8%
Patients who gave their hospital a rating of 7 or 8 on a scale from 0 (lowest) to 10 (highest)Percent: 22%
Patients who gave their hospital a rating of 9 or 10 on a scale from 0 (lowest) to 10 (highest)Percent: 70%
Overall hospital rating - linear mean scoreScore: 87 (scale 1-100)
Overall hospital rating - star ratingRating: 3 (scale 1-5)
Patients who reported that when receiving new medication the staff "Always" communicated what the medication was forPercent: 79%
Patients who reported that when receiving new medication the staff "Sometimes" or "Never" communicated what the medication was forPercent: 8%
Patients who reported that when receiving new medication the staff "Usually" communicated what the medication was for.Percent: 13%
Patients who reported that their nurses "Always" explained things in a way they could understandPercent: 75%
Patients who reported that their nurses "Sometimes" or "Never" explained things in a way they could understandPercent: 6%
Patients who reported that their nurses "Usually" explained things in a way they could understandPercent: 19%
Patients who reported that their nurses "Always" listened carefully to themPercent: 74%
Patients who reported that their nurses "Sometimes" or "Never" listened carefully to themPercent: 6%
Patients who reported that their nurses "Usually" listened carefully to themPercent: 20%
Patients who reported that their nurses "Always" treated them with courtesy and respectPercent: 84%
Patients who reported that their nurses "Sometimes" or "Never" treated them with courtesy and respectPercent: 4%
Patients who reported that their nurses "Usually" treated them with courtesy and respectPercent: 12%
Patients who reported that the area around their room was "Always" quiet at nightPercent: 43%
Patients who reported that the area around their room was "Sometimes" or "Never" quiet at nightPercent: 20%
Patients who reported that the area around their room was "Usually" quiet at nightPercent: 37%
Quietness - linear mean scoreScore: 72 (scale 1-100)
Quietness - star ratingRating: 1 (scale 1-5)
Patients who reported NO, they would probably not or definitely not recommend the hospitalPercent: 5%
Patients who reported YES, they would definitely recommend the hospitalPercent: 74%
Recommend hospital - linear mean scoreScore: 89 (scale 1-100)
Patients who reported YES, they would probably recommend the hospitalPercent: 21%
Recommend hospital - star ratingRating: 3 (scale 1-5)
Patients who reported that when receiving new medication the staff "Always" discussed possible side effectsPercent: 52%
Patients who reported that when receiving new medication the staff "Sometimes" or "Never" discussed possible side effectsPercent: 27%
Patients who reported that when receiving new medication the staff "Usually" discussed possible side effectsPercent: 21%
Summary star ratingRating: 3 (scale 1-5)
Patients who reported that NO, they did not receive written information about possible symptoms to look out for after dischargePercent: 10%
Patients who reported that YES, they did receive written information about possible symptoms to look out for after dischargePercent: 90%

Surgical Complications and Mortality Measures
(2016-04-01~2019-03-31)

Measure NameCompared to NationalDenominatorScore
Rate of complications for hip/knee replacement patientsNo Different Than the National Rate4752.3
Death rate for heart attack patientsNo Different Than the National Rate14712.7
Death rate for CABG surgery patientsNo Different Than the National Rate503.9
Death rate for COPD patientsNo Different Than the National Rate3777.4
Death rate for heart failure patientsNo Different Than the National Rate58511
Death rate for pneumonia patientsWorse Than the National Rate61518.2
Death rate for stroke patientsNo Different Than the National Rate15612.6
Postoperative Acute Kidney Injury Requiring Dialysis RateNo Different Than the National Rate11290.96
Postoperative Respiratory Failure RateNo Different Than the National Rate8204.75
Serious blood clots after surgeryNo Different Than the National Rate21783.57
Blood stream infection after surgeryNo Different Than the National Rate10994.30
A wound that splits open after surgery on the abdomen or pelvisNo Different Than the National Rate4400.86
Accidental cuts and tears from medical treatmentNo Different Than the National Rate13331.41
Pressure soresNo Different Than the National Rate60021.06
Deaths among Patients with Serious Treatable Complications after SurgeryNo Different Than the National Rate67167.73
Collapsed lung due to medical treatmentNo Different Than the National Rate91860.25
Broken hip from a fall after surgeryNo Different Than the National Rate82860.10
Serious complicationsNo Different Than the National Value1.02
Perioperative Hemorrhage or Hematoma RateNo Different Than the National Rate20822.31

Hospitals with the same name

Hospital NameAddressTelephoneOverall Rating
St Vincent Hospital 835 S Van Buren St, Green Bay, WI 54301(920) 433-01115

Location Information

Street Address 123 SUMMER STREET
City WORCESTER
State MA
Zip Code 01608

Hospitals in the same city

Hospital NameAddressTelephoneOverall Rating
Umass Memorial Medical Center/University Campus 55 Lake Avenue North, Worcester, MA 01655(508) 334-10002
Hospital for Behavioral Medicine 100 Century Drive, Worcester, MA 01606(844) 319-0000
Worcester Recovery Center and Hospital 309 Belmont Street, Worcester, MA 01604(508) 752-4681
Adcare Hospital of Worcester Inc 107 Lincoln Street, Worcester, MA 01605(508) 799-9000

Hospitals in the state of MA

Hospital NameAddressTelephoneOverall Rating
Milford Regional Medical Center 14 Prospect Street, Milford, MA 01757(508) 473-11905
Cambridge Health Alliance 1493 Cambridge Street, Cambridge, MA 02139(617) 665-10004
Fairview Hospital 29 Lewis Avenue, Great Barrington, MA 01230(413) 528-07905
Winchester Hospital 41 Highland Avenue, Winchester, MA 01890(781) 729-90005
Cooley Dickinson Hospital Inc,The 30 Locust Street, Northampton, MA 01061(413) 582-20004
Mount Auburn Hospital 330 Mount Auburn Street, Cambridge, MA 02138(617) 492-35005
Newton-Wellesley Hospital 2014 Washington Street, Newton, MA 02462(617) 243-60005
Baystate Mary Lane Hospital 85 South Street, Ware, MA 0108241396762114
Baystate Franklin Medical Center 164 High Street, Greenfield, MA 01301(413) 773-02114
Berkshire Medical Center 725 North Street, Pittsfield, MA 01201(413) 447-20004
Find all hospitals in the state of MA

Similar Entities

Hospitals with similar names

Hospital NameAddressTelephoneOverall Rating
Ascension St Vincent Hospital 2001 W 86th St, Indianapolis, IN 46260(317) 338-23453
Ascension St Vincent's Riverside 1 Shircliff Way, Jacksonville, FL 32204(904) 308-73003
St Vincent Heart Center 10580 N Meridian St, Indianapolis, IN 46290(317) 583-50005
Chi St Vincent Morrilton #4 Hospital Drive, Morrilton, AR 72110(501) 977-23003
St Vincent's St Clair 7063 Veterans Parkway, Pell City, AL 35125(205) 338-33013
Ascension St Vincent Salem 911 N Shelby St, Salem, IN 47167(812) 883-5881
St Vincent Healthcare 1233 N 30th St, Billings, MT 59107(406) 657-70004
Ascension St Vincent's Southside 4201 Belfort Rd, Jacksonville, FL 32216(904) 296-37004
St Vincent's Birmingham 810 St Vincent's Drive, Birmingham, AL 35205(205) 939-70005
Ascension St Vincent Clay 1206 E National Ave, Brazil, IN 47834(812) 442-2500

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Dataset Information

This dataset includes 5 thousand hospitals registered with the U.S Centers for Medicare & Medicaid Services. Each hospital is registered with addresses, phone numbers, hospital type, and overall hospital rating, etc.