Providence St Joseph Medical Center is a hospital registered with U.S Centers for Medicare & Medicaid Services. The facility number is #271343. The hospital type is critical access hospitals. The address is 6 13th Ave E, Polson, MT 59860.
| Facility ID | 271343 |
| Facility Name | PROVIDENCE ST JOSEPH MEDICAL CENTER |
| Address |
6 13th Ave E Polson MT 59860 |
| County | Lake |
| Telephone | (406) 883-5377 |
| Hospital Type | Critical Access Hospitals |
| Hospital Ownership | Voluntary non-profit - Private |
| Emergency Services | Yes |
| Overall Rating | (Measures: 16) |
| Mortality Measure |
Total measures in the group: 7. Facility reported measures count: 2. Better than the national value: 0, No different: 2, Worse: 0 |
| Safety of Care Measure |
Total measures in the group: 8. Facility reported measures count: . Better than the national value: , No different: , Worse: 5 |
| Readmission Measure |
Total measures in the group: 11. Facility reported measures count: 4. Better than the national value: 0, No different: 4, Worse: 0 |
| Patient Experience Measure |
Total measures in the group: 8. Facility reported measures count: 8. Better than the national value: , No different: , Worse: |
| Timly Effectiveness Measure |
Total measures in the group: 14. Facility reported measures count: 8. Better than the national value: , No different: , Worse: |
| Notes |
The Overall Hospital Quality Star rating summarizes a variety of measures across 5 areas of quality into a single star rating for each hospital. Once reporting thresholds are met, a hospital’s overall star rating is calculated using only those measures for which data are available. The average is about 37 measures. Hospitals report data to the Centers for Medicare & Medicaid Services through the Hospital Inpatient Quality Reporting (IQR) Program, Hospital Outpatient Quality Reporting (OQR) Program, Hospital Readmission Reduction Program (HRRP), Hospital-Acquired Condition (HAC) Reduction Program, and Hospital Value-Based Purchasing (VBP) Program. Overall star ratings aren’t calculated for Veterans Health Administration (VHA) or Department of Defense (DoD) hospitals. The methodology uses a simple average of measure scores to calculate measure group scores and Z-score standardization to standardize measure group scores for these 5 measure groups: 1. Mortality 2. Safety of Care 3. Readmission 4. Patient Experience 5. Timely & Effective Care After estimating the group score for each hospital and each group, CMS calculates a weighted average to combine the 5 group scores into a single hospital summary score. If a hospital is missing a measure category or group, the weights are redistributed proportionally amongst the qualifying measure categories or groups. |
| Question | Responses |
|---|---|
| Patients who reported that they "Always" received bathroom help as soon as they wanted | Percent: 81% |
| Patients who reported that they "Sometimes" or "Never" received bathroom help as soon as they wanted | Percent: 3% |
| Patients who reported that they "Usually" received bathroom help as soon as they wanted | Percent: 16% |
| Patients who reported that they "Always" received help after using the call button as soon as they wanted | Percent: 76% |
| Patients who reported that they "Sometimes" or "Never" received help after using the call button as soon as they wanted | Percent: 3% |
| Patients who reported that they "Usually" received help after using the call button as soon as they wanted | Percent: 21% |
| Patients who reported that their room and bathroom were "Always" clean | Percent: 74% |
| Patients who reported that their room and bathroom were "Sometimes" or "Never" clean | Percent: 4% |
| Patients who reported that their room and bathroom were "Usually" clean | Percent: 22% |
| Cleanliness - linear mean score | Score: 89 (scale 1-100) |
| Cleanliness - star rating | Rating: 3 (scale 1-5) |
| Patients who reported that their nurses "Always" communicated well | Percent: 87% |
| Nurse communication - linear mean score | Score: 95 (scale 1-100) |
| Patients who reported that their nurses "Sometimes" or "Never" communicated well | Percent: 3% |
| Nurse communication - star rating | Rating: 5 (scale 1-5) |
| Patients who reported that their nurses "Usually" communicated well | Percent: 10% |
| Patients who reported that their doctors "Always" communicated well | Percent: 84% |
| Doctor communication - linear mean score | Score: 93 (scale 1-100) |
| Patients who reported that their doctors "Sometimes" or "Never" communicated well | Percent: 5% |
| Doctor communication - star rating | Rating: 4 (scale 1-5) |
| Patients who reported that their doctors "Usually" communicated well | Percent: 11% |
| Patients who reported that they "Always" received help as soon as they wanted | Percent: 78% |
| Staff responsiveness - linear mean score | Score: 92 (scale 1-100) |
| Patients who reported that they "Sometimes" or "Never" received help as soon as they wanted | Percent: 3% |
| Staff responsiveness - star rating | Rating: 5 (scale 1-5) |
| Patients who reported that they "Usually" received help as soon as they wanted | Percent: 19% |
| Patients who reported that staff "Always" explained about medicines before giving it to them | Percent: 66% |
| Communication about medicines - linear mean score | Score: 78 (scale 1-100) |
| Patients who reported that staff "Sometimes" or "Never" explained about medicines before giving it to them | Percent: 20% |
| Communication about medicines - star rating | Rating: 3 (scale 1-5) |
| Patients who reported that staff "Usually" explained about medicines before giving it to them | Percent: 14% |
| Discharge information - linear mean score | Score: 89 (scale 1-100) |
| Patients who reported that NO, they were not given information about what to do during their recovery at home | Percent: 11% |
| Discharge information - star rating | Rating: 4 (scale 1-5) |
| Patients who reported that YES, they were given information about what to do during their recovery at home | Percent: 89% |
| Patients who "Agree" they understood their care when they left the hospital | Percent: 39% |
| Patients who "Disagree" or "Strongly Disagree" they understood their care when they left the hospital | Percent: 3% |
| Care transition - linear mean score | Score: 85 (scale 1-100) |
| Patients who "Strongly Agree" they understood their care when they left the hospital | Percent: 58% |
| Care transition - star rating | Rating: 4 (scale 1-5) |
| Patients who "Agree" that they understood the purposes of their medications when leaving the hospital | Percent: 29% |
| Patients who "Disagree" or "Strongly Disagree" that they understood the purposes of their medications when leaving the hospital | Percent: 2% |
| Patients who "Strongly Agree" that they understood the purposes of their medications when leaving the hospital | Percent: 69% |
| Patients who "Agree" that the staff took my preferences into account when determining my health care needs | Percent: 47% |
| Patients who "Disagree" or "Strongly Disagree" that the staff took my preferences into account when determining my health care needs | Percent: 3% |
| Patients who "Strongly Agree" that the staff took my preferences into account when determining my health care needs | Percent: 50% |
| Patients who "Agree" that they understood their responsiblities in managing their health | Percent: 41% |
| Patients who "Disagree" or "Strongly Disagree" that they understood their responsiblities in managing their health | Percent: 3% |
| Patients who "Strongly Agree" that they understood their responsiblities in managing their health | Percent: 56% |
| Patients who reported that NO, they did not discuss whether they would need help after discharge | Percent: 14% |
| Patients who reported that YES, they did discuss whether they would need help after discharge | Percent: 86% |
| Patients who reported that their doctors "Always" explained things in a way they could understand | Percent: 80% |
| Patients who reported that their doctors "Sometimes" or "Never" explained things in a way they could understand | Percent: 8% |
| Patients who reported that their doctors "Usually" explained things in a way they could understand | Percent: 12% |
| Patients who reported that their doctors "Always" listened carefully to them | Percent: 80% |
| Patients who reported that their doctors "Sometimes" or "Never" listened carefully to them | Percent: 5% |
| Patients who reported that their doctors "Usually" listened carefully to them | Percent: 15% |
| Patients who reported that their doctors "Always" treated them with courtesy and respect | Percent: 91% |
| Patients who reported that their doctors "Sometimes" or "Never" treated them with courtesy and respect | Percent: 3% |
| Patients who reported that their doctors "Usually" treated them with courtesy and respect | Percent: 6% |
| Patients who gave their hospital a rating of 6 or lower on a scale from 0 (lowest) to 10 (highest) | Percent: 6% |
| Patients who gave their hospital a rating of 7 or 8 on a scale from 0 (lowest) to 10 (highest) | Percent: 25% |
| Patients who gave their hospital a rating of 9 or 10 on a scale from 0 (lowest) to 10 (highest) | Percent: 69% |
| Overall hospital rating - linear mean score | Score: 88 (scale 1-100) |
| Overall hospital rating - star rating | Rating: 3 (scale 1-5) |
| Patients who reported that when receiving new medication the staff "Always" communicated what the medication was for | Percent: 76% |
| Patients who reported that when receiving new medication the staff "Sometimes" or "Never" communicated what the medication was for | Percent: 10% |
| Patients who reported that when receiving new medication the staff "Usually" communicated what the medication was for. | Percent: 14% |
| Patients who reported that their nurses "Always" explained things in a way they could understand | Percent: 84% |
| Patients who reported that their nurses "Sometimes" or "Never" explained things in a way they could understand | Percent: 3% |
| Patients who reported that their nurses "Usually" explained things in a way they could understand | Percent: 13% |
| Patients who reported that their nurses "Always" listened carefully to them | Percent: 86% |
| Patients who reported that their nurses "Sometimes" or "Never" listened carefully to them | Percent: 4% |
| Patients who reported that their nurses "Usually" listened carefully to them | Percent: 10% |
| Patients who reported that their nurses "Always" treated them with courtesy and respect | Percent: 92% |
| Patients who reported that their nurses "Sometimes" or "Never" treated them with courtesy and respect | Percent: 2% |
| Patients who reported that their nurses "Usually" treated them with courtesy and respect | Percent: 6% |
| Patients who reported that the area around their room was "Always" quiet at night | Percent: 58% |
| Patients who reported that the area around their room was "Sometimes" or "Never" quiet at night | Percent: 5% |
| Patients who reported that the area around their room was "Usually" quiet at night | Percent: 37% |
| Quietness - linear mean score | Score: 84 (scale 1-100) |
| Quietness - star rating | Rating: 4 (scale 1-5) |
| Patients who reported NO, they would probably not or definitely not recommend the hospital | Percent: 4% |
| Patients who reported YES, they would definitely recommend the hospital | Percent: 75% |
| Recommend hospital - linear mean score | Score: 89 (scale 1-100) |
| Patients who reported YES, they would probably recommend the hospital | Percent: 21% |
| Recommend hospital - star rating | Rating: 3 (scale 1-5) |
| Patients who reported that when receiving new medication the staff "Always" discussed possible side effects | Percent: 57% |
| Patients who reported that when receiving new medication the staff "Sometimes" or "Never" discussed possible side effects | Percent: 30% |
| Patients who reported that when receiving new medication the staff "Usually" discussed possible side effects | Percent: 13% |
| Summary star rating | Rating: 4 (scale 1-5) |
| Patients who reported that NO, they did not receive written information about possible symptoms to look out for after discharge | Percent: 9% |
| Patients who reported that YES, they did receive written information about possible symptoms to look out for after discharge | Percent: 91% |
| Measure Name | Compared to National | Denominator | Score | |
|---|---|---|---|---|
| Rate of complications for hip/knee replacement patients | Number of Cases Too Small | |||
| Death rate for heart attack patients | Number of Cases Too Small | |||
| Death rate for CABG surgery patients | ||||
| Death rate for COPD patients | No Different Than the National Rate | 38 | 8.1 | |
| Death rate for heart failure patients | Number of Cases Too Small | |||
| Death rate for pneumonia patients | No Different Than the National Rate | 36 | 17.1 | |
| Death rate for stroke patients | Number of Cases Too Small | |||
| Postoperative Acute Kidney Injury Requiring Dialysis Rate | ||||
| Postoperative Respiratory Failure Rate | ||||
| Serious blood clots after surgery | ||||
| Blood stream infection after surgery | ||||
| A wound that splits open after surgery on the abdomen or pelvis | ||||
| Accidental cuts and tears from medical treatment | ||||
| Pressure sores | ||||
| Deaths among Patients with Serious Treatable Complications after Surgery | ||||
| Collapsed lung due to medical treatment | ||||
| Broken hip from a fall after surgery | ||||
| Serious complications | ||||
| Perioperative Hemorrhage or Hematoma Rate |
| Street Address |
6 13TH AVE E |
| City | POLSON |
| State | MT |
| Zip Code | 59860 |
| Hospital Name | Address | Telephone | Overall Rating |
|---|---|---|---|
| Community Medical Center | 2827 Fort Missoula Rd, Missoula, MT 59804 | (406) 728-4100 | 3 |
| Sidney Health Center | 216 14th Ave Sw, Sidney, MT 59270 | (406) 488-2100 | 5 |
| St James Healthcare | 400 S Clark St, Butte, MT 59701 | (406) 723-2500 | 3 |
| Cabinet Peaks Medical Center | 209 Health Park Dr, Libby, MT 59923 | (406) 283-7000 | 3 |
| North Valley Hospital | 1600 Hospital Way, Whitefish, MT 59937 | (406) 863-3550 | 4 |
| Bozeman Health Deaconess Hospital | 915 Highland Blvd, Bozeman, MT 59715 | (406) 585-5000 | 5 |
| Community Hospital of Anaconda | 401 W Pennsylvania, Anaconda, MT 59711 | (406) 563-8500 | 4 |
| St Luke Community Hospital | 107 6th Ave Sw, Ronan, MT 59864 | (406) 676-4441 | 4 |
| Kalispell Regional Medical Center | 310 Sunnyview Lane, Kalispell, MT 59901 | (406) 752-5111 | 4 |
| Livingston Healthcare | 320 Alpenglow Lane, Livingston, MT 59047 | (406) 823-3541 | 4 |
| Find all hospitals in the state of MT | |||
| Hospital Name | Address | Telephone | Overall Rating |
|---|---|---|---|
| Providence St Joseph Hospital | 500 East Webster, Chewelah, WA 99109 | (509) 935-8211 | 5 |
| Providence Holy Cross Medical Center | 15031 Rinaldi St, Mission Hills, CA 91346 | (818) 365-8051 | 3 |
| Providence St Mary Medical Center | 401 W Poplar St, Walla Walla, WA 99362 | (509) 525-5890 | 5 |
| Providence Regional Medical Center Everett | 1321 Colby Avenue, Everett, WA 98201 | (425) 261-2000 | 3 |
| Providence Medical Center | 1200 Providence Rd, Wayne, NE 68787 | (402) 375-3800 | |
| St Joseph Medical Center | 1000 Carondelet Dr, Kansas City, MO 64114 | (816) 942-4400 | 5 |
| Providence Alaska Medical Center | 3200 Providence Drive, Anchorage, AK 99519 | (907) 562-2211 | 2 |
| Providence Willamette Falls Medical Center | 1500 Division Street, Oregon City, OR 97045 | (503) 656-1631 | 3 |
| Providence-Cedars Sinai Tarzana Medical Center | 18321 Clark Street, Tarzana, CA 91356 | (818) 881-0800 | 4 |
| Providence St. Joseph Hospital | 1100 West Stewart Dr, Orange, CA 92868 | (714) 633-9111 | 4 |
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