Carson Tahoe Regional Medical Center is a hospital registered with U.S Centers for Medicare & Medicaid Services. The facility number is #290019. The hospital type is acute care hospitals. The address is 1600 Medical Parkway, Carson City, NV 89703. The overall rating is 2.
| Facility ID | 290019 |
| Facility Name | CARSON TAHOE REGIONAL MEDICAL CENTER |
| Address |
1600 Medical Parkway Carson City NV 89703 |
| County | Carson City |
| Telephone | (775) 445-8000 |
| Hospital Type | Acute Care Hospitals |
| Hospital Ownership | Voluntary non-profit - Private |
| Emergency Services | Yes |
| Overall Rating | 2 |
| Mortality Measure |
Total measures in the group: 7. Facility reported measures count: 7. Better than the national value: 0, No different: 6, Worse: 1 |
| Safety of Care Measure |
Total measures in the group: 8. Facility reported measures count: 7. Better than the national value: 0, No different: 7, Worse: 0 |
| Readmission Measure |
Total measures in the group: 11. Facility reported measures count: 11. Better than the national value: 0, No different: 10, Worse: 1 |
| Patient Experience Measure |
Total measures in the group: 8. Facility reported measures count: 8. Better than the national value: , No different: , Worse: |
| Timly Effectiveness Measure |
Total measures in the group: 14. Facility reported measures count: 12. Better than the national value: , No different: , Worse: |
| Notes |
The Overall Hospital Quality Star rating summarizes a variety of measures across 5 areas of quality into a single star rating for each hospital. Once reporting thresholds are met, a hospital’s overall star rating is calculated using only those measures for which data are available. The average is about 37 measures. Hospitals report data to the Centers for Medicare & Medicaid Services through the Hospital Inpatient Quality Reporting (IQR) Program, Hospital Outpatient Quality Reporting (OQR) Program, Hospital Readmission Reduction Program (HRRP), Hospital-Acquired Condition (HAC) Reduction Program, and Hospital Value-Based Purchasing (VBP) Program. Overall star ratings aren’t calculated for Veterans Health Administration (VHA) or Department of Defense (DoD) hospitals. The methodology uses a simple average of measure scores to calculate measure group scores and Z-score standardization to standardize measure group scores for these 5 measure groups: 1. Mortality 2. Safety of Care 3. Readmission 4. Patient Experience 5. Timely & Effective Care After estimating the group score for each hospital and each group, CMS calculates a weighted average to combine the 5 group scores into a single hospital summary score. If a hospital is missing a measure category or group, the weights are redistributed proportionally amongst the qualifying measure categories or groups. |
| Question | Responses |
|---|---|
| Patients who reported that they "Always" received bathroom help as soon as they wanted | Percent: 65% |
| Patients who reported that they "Sometimes" or "Never" received bathroom help as soon as they wanted | Percent: 9% |
| Patients who reported that they "Usually" received bathroom help as soon as they wanted | Percent: 26% |
| Patients who reported that they "Always" received help after using the call button as soon as they wanted | Percent: 63% |
| Patients who reported that they "Sometimes" or "Never" received help after using the call button as soon as they wanted | Percent: 9% |
| Patients who reported that they "Usually" received help after using the call button as soon as they wanted | Percent: 28% |
| Patients who reported that their room and bathroom were "Always" clean | Percent: 74% |
| Patients who reported that their room and bathroom were "Sometimes" or "Never" clean | Percent: 8% |
| Patients who reported that their room and bathroom were "Usually" clean | Percent: 18% |
| Cleanliness - linear mean score | Score: 88 (scale 1-100) |
| Cleanliness - star rating | Rating: 3 (scale 1-5) |
| Patients who reported that their nurses "Always" communicated well | Percent: 76% |
| Nurse communication - linear mean score | Score: 90 (scale 1-100) |
| Patients who reported that their nurses "Sometimes" or "Never" communicated well | Percent: 5% |
| Nurse communication - star rating | Rating: 3 (scale 1-5) |
| Patients who reported that their nurses "Usually" communicated well | Percent: 19% |
| Patients who reported that their doctors "Always" communicated well | Percent: 76% |
| Doctor communication - linear mean score | Score: 90 (scale 1-100) |
| Patients who reported that their doctors "Sometimes" or "Never" communicated well | Percent: 6% |
| Doctor communication - star rating | Rating: 2 (scale 1-5) |
| Patients who reported that their doctors "Usually" communicated well | Percent: 18% |
| Patients who reported that they "Always" received help as soon as they wanted | Percent: 65% |
| Staff responsiveness - linear mean score | Score: 85 (scale 1-100) |
| Patients who reported that they "Sometimes" or "Never" received help as soon as they wanted | Percent: 9% |
| Staff responsiveness - star rating | Rating: 3 (scale 1-5) |
| Patients who reported that they "Usually" received help as soon as they wanted | Percent: 26% |
| Patients who reported that staff "Always" explained about medicines before giving it to them | Percent: 64% |
| Communication about medicines - linear mean score | Score: 79 (scale 1-100) |
| Patients who reported that staff "Sometimes" or "Never" explained about medicines before giving it to them | Percent: 17% |
| Communication about medicines - star rating | Rating: 3 (scale 1-5) |
| Patients who reported that staff "Usually" explained about medicines before giving it to them | Percent: 19% |
| Discharge information - linear mean score | Score: 90 (scale 1-100) |
| Patients who reported that NO, they were not given information about what to do during their recovery at home | Percent: 10% |
| Discharge information - star rating | Rating: 4 (scale 1-5) |
| Patients who reported that YES, they were given information about what to do during their recovery at home | Percent: 90% |
| Patients who "Agree" they understood their care when they left the hospital | Percent: 40% |
| Patients who "Disagree" or "Strongly Disagree" they understood their care when they left the hospital | Percent: 5% |
| Care transition - linear mean score | Score: 83 (scale 1-100) |
| Patients who "Strongly Agree" they understood their care when they left the hospital | Percent: 55% |
| Care transition - star rating | Rating: 4 (scale 1-5) |
| Patients who "Agree" that they understood the purposes of their medications when leaving the hospital | Percent: 34% |
| Patients who "Disagree" or "Strongly Disagree" that they understood the purposes of their medications when leaving the hospital | Percent: 5% |
| Patients who "Strongly Agree" that they understood the purposes of their medications when leaving the hospital | Percent: 61% |
| Patients who "Agree" that the staff took my preferences into account when determining my health care needs | Percent: 45% |
| Patients who "Disagree" or "Strongly Disagree" that the staff took my preferences into account when determining my health care needs | Percent: 7% |
| Patients who "Strongly Agree" that the staff took my preferences into account when determining my health care needs | Percent: 48% |
| Patients who "Agree" that they understood their responsiblities in managing their health | Percent: 39% |
| Patients who "Disagree" or "Strongly Disagree" that they understood their responsiblities in managing their health | Percent: 5% |
| Patients who "Strongly Agree" that they understood their responsiblities in managing their health | Percent: 56% |
| Patients who reported that NO, they did not discuss whether they would need help after discharge | Percent: 12% |
| Patients who reported that YES, they did discuss whether they would need help after discharge | Percent: 88% |
| Patients who reported that their doctors "Always" explained things in a way they could understand | Percent: 72% |
| Patients who reported that their doctors "Sometimes" or "Never" explained things in a way they could understand | Percent: 7% |
| Patients who reported that their doctors "Usually" explained things in a way they could understand | Percent: 21% |
| Patients who reported that their doctors "Always" listened carefully to them | Percent: 72% |
| Patients who reported that their doctors "Sometimes" or "Never" listened carefully to them | Percent: 8% |
| Patients who reported that their doctors "Usually" listened carefully to them | Percent: 20% |
| Patients who reported that their doctors "Always" treated them with courtesy and respect | Percent: 84% |
| Patients who reported that their doctors "Sometimes" or "Never" treated them with courtesy and respect | Percent: 3% |
| Patients who reported that their doctors "Usually" treated them with courtesy and respect | Percent: 13% |
| Patients who gave their hospital a rating of 6 or lower on a scale from 0 (lowest) to 10 (highest) | Percent: 8% |
| Patients who gave their hospital a rating of 7 or 8 on a scale from 0 (lowest) to 10 (highest) | Percent: 18% |
| Patients who gave their hospital a rating of 9 or 10 on a scale from 0 (lowest) to 10 (highest) | Percent: 74% |
| Overall hospital rating - linear mean score | Score: 89 (scale 1-100) |
| Overall hospital rating - star rating | Rating: 3 (scale 1-5) |
| Patients who reported that when receiving new medication the staff "Always" communicated what the medication was for | Percent: 78% |
| Patients who reported that when receiving new medication the staff "Sometimes" or "Never" communicated what the medication was for | Percent: 8% |
| Patients who reported that when receiving new medication the staff "Usually" communicated what the medication was for. | Percent: 14% |
| Patients who reported that their nurses "Always" explained things in a way they could understand | Percent: 72% |
| Patients who reported that their nurses "Sometimes" or "Never" explained things in a way they could understand | Percent: 6% |
| Patients who reported that their nurses "Usually" explained things in a way they could understand | Percent: 22% |
| Patients who reported that their nurses "Always" listened carefully to them | Percent: 73% |
| Patients who reported that their nurses "Sometimes" or "Never" listened carefully to them | Percent: 6% |
| Patients who reported that their nurses "Usually" listened carefully to them | Percent: 21% |
| Patients who reported that their nurses "Always" treated them with courtesy and respect | Percent: 84% |
| Patients who reported that their nurses "Sometimes" or "Never" treated them with courtesy and respect | Percent: 4% |
| Patients who reported that their nurses "Usually" treated them with courtesy and respect | Percent: 12% |
| Patients who reported that the area around their room was "Always" quiet at night | Percent: 52% |
| Patients who reported that the area around their room was "Sometimes" or "Never" quiet at night | Percent: 14% |
| Patients who reported that the area around their room was "Usually" quiet at night | Percent: 34% |
| Quietness - linear mean score | Score: 78 (scale 1-100) |
| Quietness - star rating | Rating: 2 (scale 1-5) |
| Patients who reported NO, they would probably not or definitely not recommend the hospital | Percent: 4% |
| Patients who reported YES, they would definitely recommend the hospital | Percent: 74% |
| Recommend hospital - linear mean score | Score: 90 (scale 1-100) |
| Patients who reported YES, they would probably recommend the hospital | Percent: 22% |
| Recommend hospital - star rating | Rating: 4 (scale 1-5) |
| Patients who reported that when receiving new medication the staff "Always" discussed possible side effects | Percent: 51% |
| Patients who reported that when receiving new medication the staff "Sometimes" or "Never" discussed possible side effects | Percent: 25% |
| Patients who reported that when receiving new medication the staff "Usually" discussed possible side effects | Percent: 24% |
| Summary star rating | Rating: 3 (scale 1-5) |
| Patients who reported that NO, they did not receive written information about possible symptoms to look out for after discharge | Percent: 8% |
| Patients who reported that YES, they did receive written information about possible symptoms to look out for after discharge | Percent: 92% |
| Measure Name | Compared to National | Denominator | Score | |
|---|---|---|---|---|
| Rate of complications for hip/knee replacement patients | No Different Than the National Rate | 649 | 2.6 | |
| Death rate for heart attack patients | No Different Than the National Rate | 437 | 12.2 | |
| Death rate for CABG surgery patients | No Different Than the National Rate | 95 | 4.8 | |
| Death rate for COPD patients | No Different Than the National Rate | 441 | 8.1 | |
| Death rate for heart failure patients | No Different Than the National Rate | 557 | 12.2 | |
| Death rate for pneumonia patients | No Different Than the National Rate | 972 | 14.2 | |
| Death rate for stroke patients | No Different Than the National Rate | 267 | 14.3 | |
| Postoperative Acute Kidney Injury Requiring Dialysis Rate | No Different Than the National Rate | 1595 | 1.08 | |
| Postoperative Respiratory Failure Rate | No Different Than the National Rate | 1257 | 9.77 | |
| Serious blood clots after surgery | No Different Than the National Rate | 2922 | 2.68 | |
| Blood stream infection after surgery | No Different Than the National Rate | 1549 | 6.36 | |
| A wound that splits open after surgery on the abdomen or pelvis | No Different Than the National Rate | 576 | 0.84 | |
| Accidental cuts and tears from medical treatment | No Different Than the National Rate | 1558 | 1.81 | |
| Pressure sores | No Different Than the National Rate | 7577 | 0.40 | |
| Deaths among Patients with Serious Treatable Complications after Surgery | Worse Than the National Rate | 143 | 224.12 | |
| Collapsed lung due to medical treatment | No Different Than the National Rate | 9774 | 0.19 | |
| Broken hip from a fall after surgery | No Different Than the National Rate | 8776 | 0.11 | |
| Serious complications | No Different Than the National Value | 1.09 | ||
| Perioperative Hemorrhage or Hematoma Rate | Worse Than the National Rate | 2780 | 3.92 |
| Street Address |
1600 MEDICAL PARKWAY |
| City | CARSON CITY |
| State | NV |
| Zip Code | 89703 |
| Hospital Name | Address | Telephone | Overall Rating |
|---|---|---|---|
| Sparrow Carson Hospital | 406 East Elm St, Carson City, MI 48811 | (989) 584-3131 | 3 |
| Hospital Name | Address | Telephone | Overall Rating |
|---|---|---|---|
| Saint Rose Dominican Hospitals - Rose De Lima | 102 E Lake Mead Dr, Henderson, NV 89015 | (702) 616-5000 | 3 |
| Carson Valley Medical Center | 1107 Highway 395, Gardnerville, NV 89410 | (775) 782-1500 | 3 |
| North Vista Hospital | 1409 East Lake Mead Blvd, North Las Vegas, NV 89030 | (702) 649-7711 | 2 |
| Mesa View Regional Hospital | 1299 Bertha Howe Avenue, Mesquite, NV 89027 | (702) 345-4280 | 2 |
| Sunrise Hospital and Medical Center | 3186 S Maryland Pkwy, Las Vegas, NV 89109 | (702) 731-8000 | 1 |
| University Medical Center | 1800 W Charleston Blvd, Las Vegas, NV 89102 | (702) 383-2000 | 1 |
| Desert View Hospital | 360 South Lola Lane, Pahrump, NV 89048 | (775) 751-7500 | 3 |
| Southern Hills Hospital and Medical Center | 9300 West Sunset Rd, Las Vegas, NV 89148 | (702) 880-2100 | 3 |
| Renown Regional Medical Center | 1155 Mill Street, Reno, NV 89502 | (775) 982-4100 | 2 |
| Banner Churchill Community Hospital | 801 East Williams Avenue, Fallon, NV 89406 | (775) 423-3151 | 3 |
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