Union Hospital

(330) 343-3311 · 659 Boulevard, Dover, OH 44622

Overview

Union Hospital is a hospital registered with U.S Centers for Medicare & Medicaid Services. The facility number is #360010. The hospital type is acute care hospitals. The address is 659 Boulevard, Dover, OH 44622. The overall rating is 5.

Facility ID 360010
Facility Name UNION HOSPITAL
Address 659 Boulevard
Dover
OH 44622
County Tuscarawas
Telephone (330) 343-3311
Hospital Type Acute Care Hospitals
Hospital Ownership Voluntary non-profit - Other
Emergency Services Yes
Overall Rating 5

Overall Quality Star Rating Measures

Mortality Measure Total measures in the group: 7. Facility reported measures count: 5.
Better than the national value: 0, No different: 4, Worse: 1
Safety of Care Measure Total measures in the group: 8. Facility reported measures count: 5.
Better than the national value: 1, No different: 4, Worse: 0
Readmission Measure Total measures in the group: 11. Facility reported measures count: 7.
Better than the national value: 2, No different: 5, Worse: 0
Patient Experience Measure Total measures in the group: 8. Facility reported measures count: 8.
Better than the national value: , No different: , Worse:
Timly Effectiveness Measure Total measures in the group: 14. Facility reported measures count: 13.
Better than the national value: , No different: , Worse:
Notes The Overall Hospital Quality Star rating summarizes a variety of measures across 5 areas of quality into a single star rating for each hospital. Once reporting thresholds are met, a hospital’s overall star rating is calculated using only those measures for which data are available. The average is about 37 measures. Hospitals report data to the Centers for Medicare & Medicaid Services through the Hospital Inpatient Quality Reporting (IQR) Program, Hospital Outpatient Quality Reporting (OQR) Program, Hospital Readmission Reduction Program (HRRP), Hospital-Acquired Condition (HAC) Reduction Program, and Hospital Value-Based Purchasing (VBP) Program. Overall star ratings aren’t calculated for Veterans Health Administration (VHA) or Department of Defense (DoD) hospitals.
The methodology uses a simple average of measure scores to calculate measure group scores and Z-score standardization to standardize measure group scores for these 5 measure groups: 1. Mortality 2. Safety of Care 3. Readmission 4. Patient Experience 5. Timely & Effective Care
After estimating the group score for each hospital and each group, CMS calculates a weighted average to combine the 5 group scores into a single hospital summary score. If a hospital is missing a measure category or group, the weights are redistributed proportionally amongst the qualifying measure categories or groups.

HCAHPS Patient Survey Ratings Hospital Consumer Assessment of Healthcare Providers and Systems
Completed Surveys: 677, Response Rate: 29% (2019-01-01~2019-12-31)

QuestionResponses
Patients who reported that they "Always" received bathroom help as soon as they wantedPercent: 72%
Patients who reported that they "Sometimes" or "Never" received bathroom help as soon as they wantedPercent: 6%
Patients who reported that they "Usually" received bathroom help as soon as they wantedPercent: 22%
Patients who reported that they "Always" received help after using the call button as soon as they wantedPercent: 65%
Patients who reported that they "Sometimes" or "Never" received help after using the call button as soon as they wantedPercent: 6%
Patients who reported that they "Usually" received help after using the call button as soon as they wantedPercent: 29%
Patients who reported that their room and bathroom were "Always" cleanPercent: 75%
Patients who reported that their room and bathroom were "Sometimes" or "Never" cleanPercent: 6%
Patients who reported that their room and bathroom were "Usually" cleanPercent: 19%
Cleanliness - linear mean scoreScore: 89 (scale 1-100)
Cleanliness - star ratingRating: 3 (scale 1-5)
Patients who reported that their nurses "Always" communicated wellPercent: 80%
Nurse communication - linear mean scoreScore: 92 (scale 1-100)
Patients who reported that their nurses "Sometimes" or "Never" communicated wellPercent: 3%
Nurse communication - star ratingRating: 4 (scale 1-5)
Patients who reported that their nurses "Usually" communicated wellPercent: 17%
Patients who reported that their doctors "Always" communicated wellPercent: 82%
Doctor communication - linear mean scoreScore: 93 (scale 1-100)
Patients who reported that their doctors "Sometimes" or "Never" communicated wellPercent: 3%
Doctor communication - star ratingRating: 4 (scale 1-5)
Patients who reported that their doctors "Usually" communicated wellPercent: 15%
Patients who reported that they "Always" received help as soon as they wantedPercent: 68%
Staff responsiveness - linear mean scoreScore: 87 (scale 1-100)
Patients who reported that they "Sometimes" or "Never" received help as soon as they wantedPercent: 6%
Staff responsiveness - star ratingRating: 4 (scale 1-5)
Patients who reported that they "Usually" received help as soon as they wantedPercent: 26%
Patients who reported that staff "Always" explained about medicines before giving it to themPercent: 61%
Communication about medicines - linear mean scoreScore: 77 (scale 1-100)
Patients who reported that staff "Sometimes" or "Never" explained about medicines before giving it to themPercent: 18%
Communication about medicines - star ratingRating: 3 (scale 1-5)
Patients who reported that staff "Usually" explained about medicines before giving it to themPercent: 21%
Discharge information - linear mean scoreScore: 90 (scale 1-100)
Patients who reported that NO, they were not given information about what to do during their recovery at homePercent: 10%
Discharge information - star ratingRating: 4 (scale 1-5)
Patients who reported that YES, they were given information about what to do during their recovery at homePercent: 90%
Patients who "Agree" they understood their care when they left the hospitalPercent: 43%
Patients who "Disagree" or "Strongly Disagree" they understood their care when they left the hospitalPercent: 4%
Care transition - linear mean scoreScore: 83 (scale 1-100)
Patients who "Strongly Agree" they understood their care when they left the hospitalPercent: 53%
Care transition - star ratingRating: 4 (scale 1-5)
Patients who "Agree" that they understood the purposes of their medications when leaving the hospitalPercent: 35%
Patients who "Disagree" or "Strongly Disagree" that they understood the purposes of their medications when leaving the hospitalPercent: 4%
Patients who "Strongly Agree" that they understood the purposes of their medications when leaving the hospitalPercent: 61%
Patients who "Agree" that the staff took my preferences into account when determining my health care needsPercent: 51%
Patients who "Disagree" or "Strongly Disagree" that the staff took my preferences into account when determining my health care needsPercent: 4%
Patients who "Strongly Agree" that the staff took my preferences into account when determining my health care needsPercent: 45%
Patients who "Agree" that they understood their responsiblities in managing their healthPercent: 44%
Patients who "Disagree" or "Strongly Disagree" that they understood their responsiblities in managing their healthPercent: 3%
Patients who "Strongly Agree" that they understood their responsiblities in managing their healthPercent: 53%
Patients who reported that NO, they did not discuss whether they would need help after dischargePercent: 9%
Patients who reported that YES, they did discuss whether they would need help after dischargePercent: 91%
Patients who reported that their doctors "Always" explained things in a way they could understandPercent: 76%
Patients who reported that their doctors "Sometimes" or "Never" explained things in a way they could understandPercent: 4%
Patients who reported that their doctors "Usually" explained things in a way they could understandPercent: 20%
Patients who reported that their doctors "Always" listened carefully to themPercent: 80%
Patients who reported that their doctors "Sometimes" or "Never" listened carefully to themPercent: 3%
Patients who reported that their doctors "Usually" listened carefully to themPercent: 17%
Patients who reported that their doctors "Always" treated them with courtesy and respectPercent: 88%
Patients who reported that their doctors "Sometimes" or "Never" treated them with courtesy and respectPercent: 2%
Patients who reported that their doctors "Usually" treated them with courtesy and respectPercent: 10%
Patients who gave their hospital a rating of 6 or lower on a scale from 0 (lowest) to 10 (highest)Percent: 7%
Patients who gave their hospital a rating of 7 or 8 on a scale from 0 (lowest) to 10 (highest)Percent: 22%
Patients who gave their hospital a rating of 9 or 10 on a scale from 0 (lowest) to 10 (highest)Percent: 71%
Overall hospital rating - linear mean scoreScore: 88 (scale 1-100)
Overall hospital rating - star ratingRating: 3 (scale 1-5)
Patients who reported that when receiving new medication the staff "Always" communicated what the medication was forPercent: 76%
Patients who reported that when receiving new medication the staff "Sometimes" or "Never" communicated what the medication was forPercent: 8%
Patients who reported that when receiving new medication the staff "Usually" communicated what the medication was for.Percent: 16%
Patients who reported that their nurses "Always" explained things in a way they could understandPercent: 76%
Patients who reported that their nurses "Sometimes" or "Never" explained things in a way they could understandPercent: 3%
Patients who reported that their nurses "Usually" explained things in a way they could understandPercent: 21%
Patients who reported that their nurses "Always" listened carefully to themPercent: 77%
Patients who reported that their nurses "Sometimes" or "Never" listened carefully to themPercent: 3%
Patients who reported that their nurses "Usually" listened carefully to themPercent: 20%
Patients who reported that their nurses "Always" treated them with courtesy and respectPercent: 87%
Patients who reported that their nurses "Sometimes" or "Never" treated them with courtesy and respectPercent: 2%
Patients who reported that their nurses "Usually" treated them with courtesy and respectPercent: 11%
Patients who reported that the area around their room was "Always" quiet at nightPercent: 53%
Patients who reported that the area around their room was "Sometimes" or "Never" quiet at nightPercent: 12%
Patients who reported that the area around their room was "Usually" quiet at nightPercent: 35%
Quietness - linear mean scoreScore: 79 (scale 1-100)
Quietness - star ratingRating: 2 (scale 1-5)
Patients who reported NO, they would probably not or definitely not recommend the hospitalPercent: 4%
Patients who reported YES, they would definitely recommend the hospitalPercent: 67%
Recommend hospital - linear mean scoreScore: 87 (scale 1-100)
Patients who reported YES, they would probably recommend the hospitalPercent: 29%
Recommend hospital - star ratingRating: 3 (scale 1-5)
Patients who reported that when receiving new medication the staff "Always" discussed possible side effectsPercent: 47%
Patients who reported that when receiving new medication the staff "Sometimes" or "Never" discussed possible side effectsPercent: 29%
Patients who reported that when receiving new medication the staff "Usually" discussed possible side effectsPercent: 24%
Summary star ratingRating: 4 (scale 1-5)
Patients who reported that NO, they did not receive written information about possible symptoms to look out for after dischargePercent: 10%
Patients who reported that YES, they did receive written information about possible symptoms to look out for after dischargePercent: 90%

Surgical Complications and Mortality Measures
(2016-04-01~2019-03-31)

Measure NameCompared to NationalDenominatorScore
Rate of complications for hip/knee replacement patientsNo Different Than the National Rate892.1
Death rate for heart attack patientsNumber of Cases Too Small
Death rate for CABG surgery patients
Death rate for COPD patientsNo Different Than the National Rate2469.6
Death rate for heart failure patientsWorse Than the National Rate30814.3
Death rate for pneumonia patientsNo Different Than the National Rate35016.4
Death rate for stroke patientsNo Different Than the National Rate8314.3
Postoperative Acute Kidney Injury Requiring Dialysis RateNo Different Than the National Rate931.32
Postoperative Respiratory Failure RateNo Different Than the National Rate855.30
Serious blood clots after surgeryNo Different Than the National Rate3483.56
Blood stream infection after surgeryNo Different Than the National Rate865.07
A wound that splits open after surgery on the abdomen or pelvisNo Different Than the National Rate1240.90
Accidental cuts and tears from medical treatmentNo Different Than the National Rate3641.15
Pressure soresNo Different Than the National Rate21310.25
Deaths among Patients with Serious Treatable Complications after SurgeryNo Different Than the National Rate29132.97
Collapsed lung due to medical treatmentNo Different Than the National Rate28940.24
Broken hip from a fall after surgeryNo Different Than the National Rate27830.11
Serious complicationsNo Different Than the National Value0.87
Perioperative Hemorrhage or Hematoma RateNo Different Than the National Rate3252.36

Location Information

Street Address 659 BOULEVARD
City DOVER
State OH
Zip Code 44622

Hospitals in the same city

Hospital NameAddressTelephoneOverall Rating
Dover Behavioral Health System 725 Horsepond Road, Dover, DE 19901(302) 741-0140
Bayhealth Hospital, Kent Campus 640 S State Street, Dover, DE 19901(302) 744-70012
Wentworth-Douglass Hospital 789 Central Ave, Dover, NH 03820(603) 740-25805

Hospitals in the state of OH

Hospital NameAddressTelephoneOverall Rating
Wooster Community Hospital 1761 Beall Avenue, Wooster, OH 44691(330) 263-81005
Ohiohealth O'Bleness Hospital 55 Hospital Drive, Athens, OH 45701(740) 593-55515
Mercy Regional Medical Center 3700 Kolbe Road, Lorain, OH 44053(440) 960-40005
Greene Memorial Hospital 1141 North Monroe Drive, Xenia, OH 45385(937) 352-20005
Lutheran Hospital 1730 West 25th Street, Cleveland, OH 44113(216) 696-43005
Uh Regional Hospitals 27100 Chardon Road, Bedford, OH 44146(440) 585-65005
Mary Rutan Hospital 205 Palmer Avenue, Bellefontaine, OH 43311(937) 599-70025
Marymount Hospital 12300 Mccracken Road, Garfield Heights, OH 44125(216) 587-82105
Grand Lake Health System 200 Saint Clair Street, Saint Marys, OH 45885(419) 394-33355
Southwest General Health Center 18697 Bagley Road, Middleburg Heights, OH 44130(440) 816-80005
Find all hospitals in the state of OH

Similar Entities

Hospitals with similar names

Hospital NameAddressTelephoneOverall Rating
Cornerstone Behavioral Health Hospital of Union Co 40 Watchung Way, Berkeley Heights, NJ 07922(908) 771-5857
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Union Hospital Inc 1606 N Seventh St, Terre Haute, IN 47804(812) 238-70004
Union County General Hospital 300 Wilson Street, Clayton, NM 88415(575) 374-7001
Baptist Memorial Hospital Union County 200 Hwy 30 West, New Albany, MS 38652(662) 538-76315
Union Medical Center 322 West South Street, Union, SC 29379(864) 301-2000
Baptist Memorial Hospital Union City 1201 Bishop St, Po Box 310, Union City, TN 38261(731) 885-24104
Union Hospital of Cecil County 106 Bow Street, Elkton, MD 21921(410) 392-70092
Methodist Hospital Union County 4604 Us Highway 60 West, Morganfield, KY 42437(270) 389-5000
Union General Hospital 901 James Ave, Farmerville, LA 71241(318) 368-9751

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Dataset Information

This dataset includes 5 thousand hospitals registered with the U.S Centers for Medicare & Medicaid Services. Each hospital is registered with addresses, phone numbers, hospital type, and overall hospital rating, etc.