Southwestern Medical Center

(580) 531-4700 · 5602 Southwest Lee Boulevard, Lawton, OK 73505

Overview

Southwestern Medical Center is a hospital registered with U.S Centers for Medicare & Medicaid Services. The facility number is #370097. The hospital type is acute care hospitals. The address is 5602 Southwest Lee Boulevard, Lawton, OK 73505. The overall rating is 4.

Facility ID 370097
Facility Name SOUTHWESTERN MEDICAL CENTER
Address 5602 Southwest Lee Boulevard
Lawton
OK 73505
County Comanche
Telephone (580) 531-4700
Hospital Type Acute Care Hospitals
Hospital Ownership Proprietary
Emergency Services Yes
Overall Rating 4

Overall Quality Star Rating Measures

Mortality Measure Total measures in the group: 7. Facility reported measures count: 5.
Better than the national value: 0, No different: 5, Worse: 0
Safety of Care Measure Total measures in the group: 8. Facility reported measures count: 6.
Better than the national value: 1, No different: 5, Worse: 0
Readmission Measure Total measures in the group: 11. Facility reported measures count: 7.
Better than the national value: 0, No different: 7, Worse: 0
Patient Experience Measure Total measures in the group: 8. Facility reported measures count: 8.
Better than the national value: , No different: , Worse:
Timly Effectiveness Measure Total measures in the group: 14. Facility reported measures count: 10.
Better than the national value: , No different: , Worse:
Notes The Overall Hospital Quality Star rating summarizes a variety of measures across 5 areas of quality into a single star rating for each hospital. Once reporting thresholds are met, a hospital’s overall star rating is calculated using only those measures for which data are available. The average is about 37 measures. Hospitals report data to the Centers for Medicare & Medicaid Services through the Hospital Inpatient Quality Reporting (IQR) Program, Hospital Outpatient Quality Reporting (OQR) Program, Hospital Readmission Reduction Program (HRRP), Hospital-Acquired Condition (HAC) Reduction Program, and Hospital Value-Based Purchasing (VBP) Program. Overall star ratings aren’t calculated for Veterans Health Administration (VHA) or Department of Defense (DoD) hospitals.
The methodology uses a simple average of measure scores to calculate measure group scores and Z-score standardization to standardize measure group scores for these 5 measure groups: 1. Mortality 2. Safety of Care 3. Readmission 4. Patient Experience 5. Timely & Effective Care
After estimating the group score for each hospital and each group, CMS calculates a weighted average to combine the 5 group scores into a single hospital summary score. If a hospital is missing a measure category or group, the weights are redistributed proportionally amongst the qualifying measure categories or groups.

HCAHPS Patient Survey Ratings Hospital Consumer Assessment of Healthcare Providers and Systems
Completed Surveys: 535, Response Rate: 20% (2019-01-01~2019-12-31)

QuestionResponses
Patients who reported that they "Always" received bathroom help as soon as they wantedPercent: 64%
Patients who reported that they "Sometimes" or "Never" received bathroom help as soon as they wantedPercent: 12%
Patients who reported that they "Usually" received bathroom help as soon as they wantedPercent: 24%
Patients who reported that they "Always" received help after using the call button as soon as they wantedPercent: 68%
Patients who reported that they "Sometimes" or "Never" received help after using the call button as soon as they wantedPercent: 9%
Patients who reported that they "Usually" received help after using the call button as soon as they wantedPercent: 23%
Patients who reported that their room and bathroom were "Always" cleanPercent: 76%
Patients who reported that their room and bathroom were "Sometimes" or "Never" cleanPercent: 7%
Patients who reported that their room and bathroom were "Usually" cleanPercent: 17%
Cleanliness - linear mean scoreScore: 89 (scale 1-100)
Cleanliness - star ratingRating: 3 (scale 1-5)
Patients who reported that their nurses "Always" communicated wellPercent: 78%
Nurse communication - linear mean scoreScore: 91 (scale 1-100)
Patients who reported that their nurses "Sometimes" or "Never" communicated wellPercent: 4%
Nurse communication - star ratingRating: 3 (scale 1-5)
Patients who reported that their nurses "Usually" communicated wellPercent: 18%
Patients who reported that their doctors "Always" communicated wellPercent: 80%
Doctor communication - linear mean scoreScore: 92 (scale 1-100)
Patients who reported that their doctors "Sometimes" or "Never" communicated wellPercent: 4%
Doctor communication - star ratingRating: 3 (scale 1-5)
Patients who reported that their doctors "Usually" communicated wellPercent: 16%
Patients who reported that they "Always" received help as soon as they wantedPercent: 66%
Staff responsiveness - linear mean scoreScore: 85 (scale 1-100)
Patients who reported that they "Sometimes" or "Never" received help as soon as they wantedPercent: 10%
Staff responsiveness - star ratingRating: 3 (scale 1-5)
Patients who reported that they "Usually" received help as soon as they wantedPercent: 24%
Patients who reported that staff "Always" explained about medicines before giving it to themPercent: 67%
Communication about medicines - linear mean scoreScore: 81 (scale 1-100)
Patients who reported that staff "Sometimes" or "Never" explained about medicines before giving it to themPercent: 16%
Communication about medicines - star ratingRating: 4 (scale 1-5)
Patients who reported that staff "Usually" explained about medicines before giving it to themPercent: 17%
Discharge information - linear mean scoreScore: 87 (scale 1-100)
Patients who reported that NO, they were not given information about what to do during their recovery at homePercent: 13%
Discharge information - star ratingRating: 3 (scale 1-5)
Patients who reported that YES, they were given information about what to do during their recovery at homePercent: 87%
Patients who "Agree" they understood their care when they left the hospitalPercent: 42%
Patients who "Disagree" or "Strongly Disagree" they understood their care when they left the hospitalPercent: 7%
Care transition - linear mean scoreScore: 80 (scale 1-100)
Patients who "Strongly Agree" they understood their care when they left the hospitalPercent: 51%
Care transition - star ratingRating: 2 (scale 1-5)
Patients who "Agree" that they understood the purposes of their medications when leaving the hospitalPercent: 36%
Patients who "Disagree" or "Strongly Disagree" that they understood the purposes of their medications when leaving the hospitalPercent: 7%
Patients who "Strongly Agree" that they understood the purposes of their medications when leaving the hospitalPercent: 57%
Patients who "Agree" that the staff took my preferences into account when determining my health care needsPercent: 46%
Patients who "Disagree" or "Strongly Disagree" that the staff took my preferences into account when determining my health care needsPercent: 7%
Patients who "Strongly Agree" that the staff took my preferences into account when determining my health care needsPercent: 47%
Patients who "Agree" that they understood their responsiblities in managing their healthPercent: 44%
Patients who "Disagree" or "Strongly Disagree" that they understood their responsiblities in managing their healthPercent: 6%
Patients who "Strongly Agree" that they understood their responsiblities in managing their healthPercent: 50%
Patients who reported that NO, they did not discuss whether they would need help after dischargePercent: 15%
Patients who reported that YES, they did discuss whether they would need help after dischargePercent: 85%
Patients who reported that their doctors "Always" explained things in a way they could understandPercent: 74%
Patients who reported that their doctors "Sometimes" or "Never" explained things in a way they could understandPercent: 6%
Patients who reported that their doctors "Usually" explained things in a way they could understandPercent: 20%
Patients who reported that their doctors "Always" listened carefully to themPercent: 79%
Patients who reported that their doctors "Sometimes" or "Never" listened carefully to themPercent: 5%
Patients who reported that their doctors "Usually" listened carefully to themPercent: 16%
Patients who reported that their doctors "Always" treated them with courtesy and respectPercent: 87%
Patients who reported that their doctors "Sometimes" or "Never" treated them with courtesy and respectPercent: 2%
Patients who reported that their doctors "Usually" treated them with courtesy and respectPercent: 11%
Patients who gave their hospital a rating of 6 or lower on a scale from 0 (lowest) to 10 (highest)Percent: 9%
Patients who gave their hospital a rating of 7 or 8 on a scale from 0 (lowest) to 10 (highest)Percent: 20%
Patients who gave their hospital a rating of 9 or 10 on a scale from 0 (lowest) to 10 (highest)Percent: 71%
Overall hospital rating - linear mean scoreScore: 89 (scale 1-100)
Overall hospital rating - star ratingRating: 3 (scale 1-5)
Patients who reported that when receiving new medication the staff "Always" communicated what the medication was forPercent: 79%
Patients who reported that when receiving new medication the staff "Sometimes" or "Never" communicated what the medication was forPercent: 8%
Patients who reported that when receiving new medication the staff "Usually" communicated what the medication was for.Percent: 13%
Patients who reported that their nurses "Always" explained things in a way they could understandPercent: 73%
Patients who reported that their nurses "Sometimes" or "Never" explained things in a way they could understandPercent: 5%
Patients who reported that their nurses "Usually" explained things in a way they could understandPercent: 22%
Patients who reported that their nurses "Always" listened carefully to themPercent: 76%
Patients who reported that their nurses "Sometimes" or "Never" listened carefully to themPercent: 4%
Patients who reported that their nurses "Usually" listened carefully to themPercent: 20%
Patients who reported that their nurses "Always" treated them with courtesy and respectPercent: 85%
Patients who reported that their nurses "Sometimes" or "Never" treated them with courtesy and respectPercent: 3%
Patients who reported that their nurses "Usually" treated them with courtesy and respectPercent: 12%
Patients who reported that the area around their room was "Always" quiet at nightPercent: 62%
Patients who reported that the area around their room was "Sometimes" or "Never" quiet at nightPercent: 8%
Patients who reported that the area around their room was "Usually" quiet at nightPercent: 30%
Quietness - linear mean scoreScore: 84 (scale 1-100)
Quietness - star ratingRating: 4 (scale 1-5)
Patients who reported NO, they would probably not or definitely not recommend the hospitalPercent: 5%
Patients who reported YES, they would definitely recommend the hospitalPercent: 71%
Recommend hospital - linear mean scoreScore: 88 (scale 1-100)
Patients who reported YES, they would probably recommend the hospitalPercent: 24%
Recommend hospital - star ratingRating: 3 (scale 1-5)
Patients who reported that when receiving new medication the staff "Always" discussed possible side effectsPercent: 54%
Patients who reported that when receiving new medication the staff "Sometimes" or "Never" discussed possible side effectsPercent: 24%
Patients who reported that when receiving new medication the staff "Usually" discussed possible side effectsPercent: 22%
Summary star ratingRating: 3 (scale 1-5)
Patients who reported that NO, they did not receive written information about possible symptoms to look out for after dischargePercent: 10%
Patients who reported that YES, they did receive written information about possible symptoms to look out for after dischargePercent: 90%

Surgical Complications and Mortality Measures
(2016-04-01~2019-03-31)

Measure NameCompared to NationalDenominatorScore
Rate of complications for hip/knee replacement patientsNo Different Than the National Rate963.3
Death rate for heart attack patientsNumber of Cases Too Small
Death rate for CABG surgery patients
Death rate for COPD patientsNo Different Than the National Rate1216.5
Death rate for heart failure patientsNo Different Than the National Rate1259.2
Death rate for pneumonia patientsNo Different Than the National Rate18916
Death rate for stroke patientsNo Different Than the National Rate4815.5
Postoperative Acute Kidney Injury Requiring Dialysis RateNo Different Than the National Rate4341.26
Postoperative Respiratory Failure RateNo Different Than the National Rate3996.32
Serious blood clots after surgeryNo Different Than the National Rate6603.66
Blood stream infection after surgeryNo Different Than the National Rate3805.56
A wound that splits open after surgery on the abdomen or pelvisNo Different Than the National Rate2670.89
Accidental cuts and tears from medical treatmentNo Different Than the National Rate6511.08
Pressure soresNo Different Than the National Rate20180.27
Deaths among Patients with Serious Treatable Complications after SurgeryNo Different Than the National Rate32148.88
Collapsed lung due to medical treatmentNo Different Than the National Rate27980.28
Broken hip from a fall after surgeryNo Different Than the National Rate25510.10
Serious complicationsNo Different Than the National Value0.94
Perioperative Hemorrhage or Hematoma RateNo Different Than the National Rate6432.23

Location Information

Street Address 5602 SOUTHWEST LEE BOULEVARD
City LAWTON
State OK
Zip Code 73505

Hospitals in the same zip code

Hospital NameAddressTelephoneOverall Rating
Comanche County Memorial Hospital 3401 West Gore Blvd, Lawton, OK 73505(580) 355-86201
Jim Taliaferro Comm Mental Health Ctr 602 Southwest 38th Street, Lawton, OK 73505(580) 248-5780

Hospitals in the same city

Hospital NameAddressTelephoneOverall Rating
Lawton Indian Hospital 1515 Lawrie Tatum Road, Lawton, OK 73507(580) 353-0350

Hospitals in the state of OK

Hospital NameAddressTelephoneOverall Rating
Integris Grove Hospital 1001 East 18th Street, Grove, OK 74344(918) 786-22434
Integris Bass Baptist Health Center 600 South Monroe, Enid, OK 73701(580) 233-23004
Community Hospital, LLC 3100 Southwest 89th Street, Oklahoma City, OK 73159(405) 602-81005
Mercy Hospital Logan County, Inc 200 S Academy Rd, Guthrie, OK 73044(405) 282-67005
Southwestern Regional Medical Center 10109 East 79th Street, Tulsa, OK 74133(918) 286-50005
Oklahoma Heart Hospital South, LLC 5200 East I-240 Service Road, Oklahoma City, OK 73135(405) 628-60005
Mercy Hospital Ardmore, Inc 1011 Fourteenth Avenue, Northwest, Ardmore, OK 73401(580) 223-54004
Memorial Hospital 1401 West Locust, Stilwell, OK 74960(918) 696-31015
Cherokee Nation W W Hastings Indian Hospital 100 S Bliss Avenue, Tahlequah, OK 74464(918) 458-31004
Integris Miami Hospital 200 Second Avenue Southwest, Miami, OK 74354(918) 542-66114
Find all hospitals in the state of OK

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Dataset Information

This dataset includes 5 thousand hospitals registered with the U.S Centers for Medicare & Medicaid Services. Each hospital is registered with addresses, phone numbers, hospital type, and overall hospital rating, etc.