Northwest Surgical Hospital is a hospital registered with U.S Centers for Medicare & Medicaid Services. The facility number is #370192. The hospital type is acute care hospitals. The address is 9204 North May Avenue, Oklahoma City, OK 73120.
| Facility ID | 370192 |
| Facility Name | NORTHWEST SURGICAL HOSPITAL |
| Address |
9204 North May Avenue Oklahoma City OK 73120 |
| County | Oklahoma |
| Telephone | (405) 848-1918 |
| Hospital Type | Acute Care Hospitals |
| Hospital Ownership | Physician |
| Emergency Services | Yes |
| Overall Rating | (Measures: 16) |
| Mortality Measure |
Total measures in the group: 7. Facility reported measures count: . Better than the national value: , No different: , Worse: |
| Safety of Care Measure |
Total measures in the group: 8. Facility reported measures count: 1. Better than the national value: 0, No different: 1, Worse: 0 |
| Readmission Measure |
Total measures in the group: 11. Facility reported measures count: 2. Better than the national value: 0, No different: 2, Worse: 0 |
| Patient Experience Measure |
Total measures in the group: 8. Facility reported measures count: . Better than the national value: , No different: , Worse: 5 |
| Timly Effectiveness Measure |
Total measures in the group: 14. Facility reported measures count: 1. Better than the national value: , No different: , Worse: |
| Notes |
The Overall Hospital Quality Star rating summarizes a variety of measures across 5 areas of quality into a single star rating for each hospital. Once reporting thresholds are met, a hospital’s overall star rating is calculated using only those measures for which data are available. The average is about 37 measures. Hospitals report data to the Centers for Medicare & Medicaid Services through the Hospital Inpatient Quality Reporting (IQR) Program, Hospital Outpatient Quality Reporting (OQR) Program, Hospital Readmission Reduction Program (HRRP), Hospital-Acquired Condition (HAC) Reduction Program, and Hospital Value-Based Purchasing (VBP) Program. Overall star ratings aren’t calculated for Veterans Health Administration (VHA) or Department of Defense (DoD) hospitals. The methodology uses a simple average of measure scores to calculate measure group scores and Z-score standardization to standardize measure group scores for these 5 measure groups: 1. Mortality 2. Safety of Care 3. Readmission 4. Patient Experience 5. Timely & Effective Care After estimating the group score for each hospital and each group, CMS calculates a weighted average to combine the 5 group scores into a single hospital summary score. If a hospital is missing a measure category or group, the weights are redistributed proportionally amongst the qualifying measure categories or groups. |
| Question | Responses |
|---|---|
| Patients who reported that they "Always" received bathroom help as soon as they wanted | Percent: 88% |
| Patients who reported that they "Sometimes" or "Never" received bathroom help as soon as they wanted | Percent: 5% |
| Patients who reported that they "Usually" received bathroom help as soon as they wanted | Percent: 7% |
| Patients who reported that they "Always" received help after using the call button as soon as they wanted | Percent: 86% |
| Patients who reported that they "Sometimes" or "Never" received help after using the call button as soon as they wanted | Percent: 1% |
| Patients who reported that they "Usually" received help after using the call button as soon as they wanted | Percent: 13% |
| Patients who reported that their room and bathroom were "Always" clean | Percent: 78% |
| Patients who reported that their room and bathroom were "Sometimes" or "Never" clean | Percent: 3% |
| Patients who reported that their room and bathroom were "Usually" clean | Percent: 19% |
| Cleanliness - linear mean score | Percent: 19% |
| Cleanliness - star rating | Percent: 19% |
| Patients who reported that their nurses "Always" communicated well | Percent: 91% |
| Nurse communication - linear mean score | Percent: 91% |
| Patients who reported that their nurses "Sometimes" or "Never" communicated well | Percent: 1% |
| Nurse communication - star rating | Percent: 1% |
| Patients who reported that their nurses "Usually" communicated well | Percent: 8% |
| Patients who reported that their doctors "Always" communicated well | Percent: 91% |
| Doctor communication - linear mean score | Percent: 91% |
| Patients who reported that their doctors "Sometimes" or "Never" communicated well | Percent: 4% |
| Doctor communication - star rating | Percent: 4% |
| Patients who reported that their doctors "Usually" communicated well | Percent: 5% |
| Patients who reported that they "Always" received help as soon as they wanted | Percent: 87% |
| Staff responsiveness - linear mean score | Percent: 87% |
| Patients who reported that they "Sometimes" or "Never" received help as soon as they wanted | Percent: 3% |
| Staff responsiveness - star rating | Percent: 3% |
| Patients who reported that they "Usually" received help as soon as they wanted | Percent: 10% |
| Patients who reported that staff "Always" explained about medicines before giving it to them | Percent: 72% |
| Communication about medicines - linear mean score | Percent: 72% |
| Patients who reported that staff "Sometimes" or "Never" explained about medicines before giving it to them | Percent: 15% |
| Communication about medicines - star rating | Percent: 15% |
| Patients who reported that staff "Usually" explained about medicines before giving it to them | Percent: 13% |
| Discharge information - linear mean score | Percent: 13% |
| Patients who reported that NO, they were not given information about what to do during their recovery at home | Percent: 7% |
| Discharge information - star rating | Percent: 7% |
| Patients who reported that YES, they were given information about what to do during their recovery at home | Percent: 93% |
| Patients who "Agree" they understood their care when they left the hospital | Percent: 34% |
| Patients who "Disagree" or "Strongly Disagree" they understood their care when they left the hospital | Percent: 4% |
| Care transition - linear mean score | Percent: 4% |
| Patients who "Strongly Agree" they understood their care when they left the hospital | Percent: 62% |
| Care transition - star rating | Percent: 62% |
| Patients who "Agree" that they understood the purposes of their medications when leaving the hospital | Percent: 26% |
| Patients who "Disagree" or "Strongly Disagree" that they understood the purposes of their medications when leaving the hospital | Percent: 5% |
| Patients who "Strongly Agree" that they understood the purposes of their medications when leaving the hospital | Percent: 69% |
| Patients who "Agree" that the staff took my preferences into account when determining my health care needs | Percent: 42% |
| Patients who "Disagree" or "Strongly Disagree" that the staff took my preferences into account when determining my health care needs | Percent: 2% |
| Patients who "Strongly Agree" that the staff took my preferences into account when determining my health care needs | Percent: 56% |
| Patients who "Agree" that they understood their responsiblities in managing their health | Percent: 36% |
| Patients who "Disagree" or "Strongly Disagree" that they understood their responsiblities in managing their health | Percent: 5% |
| Patients who "Strongly Agree" that they understood their responsiblities in managing their health | Percent: 59% |
| Patients who reported that NO, they did not discuss whether they would need help after discharge | Percent: 5% |
| Patients who reported that YES, they did discuss whether they would need help after discharge | Percent: 95% |
| Patients who reported that their doctors "Always" explained things in a way they could understand | Percent: 87% |
| Patients who reported that their doctors "Sometimes" or "Never" explained things in a way they could understand | Percent: 4% |
| Patients who reported that their doctors "Usually" explained things in a way they could understand | Percent: 9% |
| Patients who reported that their doctors "Always" listened carefully to them | Percent: 89% |
| Patients who reported that their doctors "Sometimes" or "Never" listened carefully to them | Percent: 4% |
| Patients who reported that their doctors "Usually" listened carefully to them | Percent: 7% |
| Patients who reported that their doctors "Always" treated them with courtesy and respect | Percent: 96% |
| Patients who reported that their doctors "Sometimes" or "Never" treated them with courtesy and respect | Percent: 2% |
| Patients who reported that their doctors "Usually" treated them with courtesy and respect | Percent: 2% |
| Patients who gave their hospital a rating of 6 or lower on a scale from 0 (lowest) to 10 (highest) | Percent: 1% |
| Patients who gave their hospital a rating of 7 or 8 on a scale from 0 (lowest) to 10 (highest) | Percent: 19% |
| Patients who gave their hospital a rating of 9 or 10 on a scale from 0 (lowest) to 10 (highest) | Percent: 80% |
| Overall hospital rating - linear mean score | Percent: 80% |
| Overall hospital rating - star rating | Percent: 80% |
| Patients who reported that when receiving new medication the staff "Always" communicated what the medication was for | Percent: 83% |
| Patients who reported that when receiving new medication the staff "Sometimes" or "Never" communicated what the medication was for | Percent: 6% |
| Patients who reported that when receiving new medication the staff "Usually" communicated what the medication was for. | Percent: 11% |
| Patients who reported that their nurses "Always" explained things in a way they could understand | Percent: 88% |
| Patients who reported that their nurses "Sometimes" or "Never" explained things in a way they could understand | Percent: 2% |
| Patients who reported that their nurses "Usually" explained things in a way they could understand | Percent: 10% |
| Patients who reported that their nurses "Always" listened carefully to them | Percent: 90% |
| Patients who reported that their nurses "Sometimes" or "Never" listened carefully to them | Percent: 90% |
| Patients who reported that their nurses "Usually" listened carefully to them | Percent: 10% |
| Patients who reported that their nurses "Always" treated them with courtesy and respect | Percent: 96% |
| Patients who reported that their nurses "Sometimes" or "Never" treated them with courtesy and respect | Percent: 96% |
| Patients who reported that their nurses "Usually" treated them with courtesy and respect | Percent: 4% |
| Patients who reported that the area around their room was "Always" quiet at night | Percent: 91% |
| Patients who reported that the area around their room was "Sometimes" or "Never" quiet at night | Percent: 2% |
| Patients who reported that the area around their room was "Usually" quiet at night | Percent: 7% |
| Quietness - linear mean score | Percent: 7% |
| Quietness - star rating | Percent: 7% |
| Patients who reported NO, they would probably not or definitely not recommend the hospital | Percent: 1% |
| Patients who reported YES, they would definitely recommend the hospital | Percent: 80% |
| Recommend hospital - linear mean score | Percent: 80% |
| Patients who reported YES, they would probably recommend the hospital | Percent: 19% |
| Recommend hospital - star rating | Percent: 19% |
| Patients who reported that when receiving new medication the staff "Always" discussed possible side effects | Percent: 60% |
| Patients who reported that when receiving new medication the staff "Sometimes" or "Never" discussed possible side effects | Percent: 24% |
| Patients who reported that when receiving new medication the staff "Usually" discussed possible side effects | Percent: 16% |
| Summary star rating | Percent: 16% |
| Patients who reported that NO, they did not receive written information about possible symptoms to look out for after discharge | Percent: 9% |
| Patients who reported that YES, they did receive written information about possible symptoms to look out for after discharge | Percent: 91% |
| Measure Name | Compared to National | Denominator | Score | |
|---|---|---|---|---|
| Rate of complications for hip/knee replacement patients | Number of Cases Too Small | |||
| Death rate for heart attack patients | ||||
| Death rate for CABG surgery patients | ||||
| Death rate for COPD patients | ||||
| Death rate for heart failure patients | ||||
| Death rate for pneumonia patients | ||||
| Death rate for stroke patients | ||||
| Postoperative Acute Kidney Injury Requiring Dialysis Rate | No Different Than the National Rate | 80 | 1.35 | |
| Postoperative Respiratory Failure Rate | No Different Than the National Rate | 80 | 5.59 | |
| Serious blood clots after surgery | No Different Than the National Rate | 80 | 3.60 | |
| Blood stream infection after surgery | No Different Than the National Rate | 79 | 4.66 | |
| A wound that splits open after surgery on the abdomen or pelvis | No Different Than the National Rate | 36 | 0.91 | |
| Accidental cuts and tears from medical treatment | No Different Than the National Rate | 41 | 1.25 | |
| Pressure sores | Number of Cases Too Small | |||
| Deaths among Patients with Serious Treatable Complications after Surgery | ||||
| Collapsed lung due to medical treatment | No Different Than the National Rate | 82 | 0.25 | |
| Broken hip from a fall after surgery | No Different Than the National Rate | 80 | 0.11 | |
| Serious complications | No Different Than the National Value | 0.97 | ||
| Perioperative Hemorrhage or Hematoma Rate | No Different Than the National Rate | 79 | 2.46 |
| Street Address |
9204 NORTH MAY AVENUE |
| City | OKLAHOMA CITY |
| State | OK |
| Zip Code | 73120 |
| Hospital Name | Address | Telephone | Overall Rating |
|---|---|---|---|
| Mercy Hospital Oklahoma City, Inc | 4300 West Memorial Road, Oklahoma City, OK 73120 | (405) 752-3754 | 3 |
| Lakeside Women's Hospital, A Member of Integris He | 11200 North Portland Avenue, Oklahoma City, OK 73120 | (405) 936-1500 | |
| Oklahoma Heart Hospital, LLC | 4050 West Memorial Road, Oklahoma City, OK 73120 | (405) 608-3200 | 5 |
| Hospital Name | Address | Telephone | Overall Rating |
|---|---|---|---|
| Onecore Health | 1044 Sw 44th, Suite 350, Oklahoma City, OK 73109 | (405) 631-3085 | |
| Surgical Hospital of Oklahoma | 100 Southeast 59th Street, Oklahoma City, OK 73129 | (405) 634-9300 | |
| Ssm Health St Anthony Hospital - Oklahoma City | 1000 North Lee Avenue, Oklahoma City, OK 73102 | (405) 272-7000 | 3 |
| Community Hospital, LLC | 3100 Southwest 89th Street, Oklahoma City, OK 73159 | (405) 602-8100 | 5 |
| Oklahoma Heart Hospital South, LLC | 5200 East I-240 Service Road, Oklahoma City, OK 73135 | (405) 628-6000 | 5 |
| O U Medical Center | 700 Ne 13th Street, Oklahoma City, OK 73104 | (405) 271-4700 | 1 |
| Integris Baptist Medical Center, Inc | 3300 Northwest Expressway, Oklahoma City, OK 73112 | (405) 949-3011 | 2 |
| Cedar Ridge Behavioral Hospital | 6501 Northeast 50th Street, Oklahoma City, OK 73141 | (405) 605-6111 | |
| Integris Community Hospital - Council Crossing | 9417 N Council Road, Oklahoma City, OK 73162 | (405) 550-3280 | |
| Mcbride Orthopedic Hospital | 9600 North Broadway Extension, Oklahoma City, OK 73114 | (405) 486-2100 | 5 |
| Find all hospitals in the same city | |||
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|---|---|---|---|
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| Ascension Seton Northwest | 11113 Research Boulevard, Austin, TX 78759 | (512) 324-6000 | 4 |
| Northwest Florida Surgical Center, Inc. | 4600 N Davis Hwy, Pensacola, FL 32520 | (636) 980-6500 | |
| Northwest Community Hospital 1 | 800 W Central Road, Arlington Heights, IL 60005 | (847) 618-1000 | 4 |
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