Monument Health Rapid City Hospital

(605) 719-1000 · 353 Fairmont Blvd Post Office Box 6000, Rapid City, SD 57701

Overview

Monument Health Rapid City Hospital is a hospital registered with U.S Centers for Medicare & Medicaid Services. The facility number is #430077. The hospital type is acute care hospitals. The address is 353 Fairmont Blvd Post Office Box 6000, Rapid City, SD 57701. The overall rating is 2.

Facility ID 430077
Facility Name MONUMENT HEALTH RAPID CITY HOSPITAL
Address 353 Fairmont Blvd Post Office Box 6000
Rapid City
SD 57701
County Pennington
Telephone (605) 719-1000
Hospital Type Acute Care Hospitals
Hospital Ownership Voluntary non-profit - Private
Emergency Services Yes
Overall Rating 2

Overall Quality Star Rating Measures

Mortality Measure Total measures in the group: 7. Facility reported measures count: 7.
Better than the national value: 0, No different: 7, Worse: 0
Safety of Care Measure Total measures in the group: 8. Facility reported measures count: 7.
Better than the national value: 0, No different: 7, Worse: 0
Readmission Measure Total measures in the group: 11. Facility reported measures count: 11.
Better than the national value: 0, No different: 11, Worse: 0
Patient Experience Measure Total measures in the group: 8. Facility reported measures count: 8.
Better than the national value: , No different: , Worse:
Timly Effectiveness Measure Total measures in the group: 14. Facility reported measures count: 13.
Better than the national value: , No different: , Worse:
Notes The Overall Hospital Quality Star rating summarizes a variety of measures across 5 areas of quality into a single star rating for each hospital. Once reporting thresholds are met, a hospital’s overall star rating is calculated using only those measures for which data are available. The average is about 37 measures. Hospitals report data to the Centers for Medicare & Medicaid Services through the Hospital Inpatient Quality Reporting (IQR) Program, Hospital Outpatient Quality Reporting (OQR) Program, Hospital Readmission Reduction Program (HRRP), Hospital-Acquired Condition (HAC) Reduction Program, and Hospital Value-Based Purchasing (VBP) Program. Overall star ratings aren’t calculated for Veterans Health Administration (VHA) or Department of Defense (DoD) hospitals.
The methodology uses a simple average of measure scores to calculate measure group scores and Z-score standardization to standardize measure group scores for these 5 measure groups: 1. Mortality 2. Safety of Care 3. Readmission 4. Patient Experience 5. Timely & Effective Care
After estimating the group score for each hospital and each group, CMS calculates a weighted average to combine the 5 group scores into a single hospital summary score. If a hospital is missing a measure category or group, the weights are redistributed proportionally amongst the qualifying measure categories or groups.

HCAHPS Patient Survey Ratings Hospital Consumer Assessment of Healthcare Providers and Systems
Completed Surveys: 1921, Response Rate: 16% (2019-01-01~2019-12-31)

QuestionResponses
Patients who reported that they "Always" received bathroom help as soon as they wantedPercent: 69%
Patients who reported that they "Sometimes" or "Never" received bathroom help as soon as they wantedPercent: 8%
Patients who reported that they "Usually" received bathroom help as soon as they wantedPercent: 23%
Patients who reported that they "Always" received help after using the call button as soon as they wantedPercent: 69%
Patients who reported that they "Sometimes" or "Never" received help after using the call button as soon as they wantedPercent: 7%
Patients who reported that they "Usually" received help after using the call button as soon as they wantedPercent: 24%
Patients who reported that their room and bathroom were "Always" cleanPercent: 63%
Patients who reported that their room and bathroom were "Sometimes" or "Never" cleanPercent: 12%
Patients who reported that their room and bathroom were "Usually" cleanPercent: 25%
Cleanliness - linear mean scoreScore: 83 (scale 1-100)
Cleanliness - star ratingRating: 2 (scale 1-5)
Patients who reported that their nurses "Always" communicated wellPercent: 74%
Nurse communication - linear mean scoreScore: 89 (scale 1-100)
Patients who reported that their nurses "Sometimes" or "Never" communicated wellPercent: 6%
Nurse communication - star ratingRating: 2 (scale 1-5)
Patients who reported that their nurses "Usually" communicated wellPercent: 20%
Patients who reported that their doctors "Always" communicated wellPercent: 75%
Doctor communication - linear mean scoreScore: 89 (scale 1-100)
Patients who reported that their doctors "Sometimes" or "Never" communicated wellPercent: 6%
Doctor communication - star ratingRating: 2 (scale 1-5)
Patients who reported that their doctors "Usually" communicated wellPercent: 19%
Patients who reported that they "Always" received help as soon as they wantedPercent: 69%
Staff responsiveness - linear mean scoreScore: 87 (scale 1-100)
Patients who reported that they "Sometimes" or "Never" received help as soon as they wantedPercent: 7%
Staff responsiveness - star ratingRating: 4 (scale 1-5)
Patients who reported that they "Usually" received help as soon as they wantedPercent: 24%
Patients who reported that staff "Always" explained about medicines before giving it to themPercent: 60%
Communication about medicines - linear mean scoreScore: 77 (scale 1-100)
Patients who reported that staff "Sometimes" or "Never" explained about medicines before giving it to themPercent: 19%
Communication about medicines - star ratingRating: 3 (scale 1-5)
Patients who reported that staff "Usually" explained about medicines before giving it to themPercent: 21%
Discharge information - linear mean scoreScore: 86 (scale 1-100)
Patients who reported that NO, they were not given information about what to do during their recovery at homePercent: 14%
Discharge information - star ratingRating: 3 (scale 1-5)
Patients who reported that YES, they were given information about what to do during their recovery at homePercent: 86%
Patients who "Agree" they understood their care when they left the hospitalPercent: 49%
Patients who "Disagree" or "Strongly Disagree" they understood their care when they left the hospitalPercent: 5%
Care transition - linear mean scoreScore: 80 (scale 1-100)
Patients who "Strongly Agree" they understood their care when they left the hospitalPercent: 46%
Care transition - star ratingRating: 2 (scale 1-5)
Patients who "Agree" that they understood the purposes of their medications when leaving the hospitalPercent: 43%
Patients who "Disagree" or "Strongly Disagree" that they understood the purposes of their medications when leaving the hospitalPercent: 5%
Patients who "Strongly Agree" that they understood the purposes of their medications when leaving the hospitalPercent: 52%
Patients who "Agree" that the staff took my preferences into account when determining my health care needsPercent: 55%
Patients who "Disagree" or "Strongly Disagree" that the staff took my preferences into account when determining my health care needsPercent: 7%
Patients who "Strongly Agree" that the staff took my preferences into account when determining my health care needsPercent: 38%
Patients who "Agree" that they understood their responsiblities in managing their healthPercent: 49%
Patients who "Disagree" or "Strongly Disagree" that they understood their responsiblities in managing their healthPercent: 5%
Patients who "Strongly Agree" that they understood their responsiblities in managing their healthPercent: 46%
Patients who reported that NO, they did not discuss whether they would need help after dischargePercent: 16%
Patients who reported that YES, they did discuss whether they would need help after dischargePercent: 84%
Patients who reported that their doctors "Always" explained things in a way they could understandPercent: 69%
Patients who reported that their doctors "Sometimes" or "Never" explained things in a way they could understandPercent: 7%
Patients who reported that their doctors "Usually" explained things in a way they could understandPercent: 24%
Patients who reported that their doctors "Always" listened carefully to themPercent: 73%
Patients who reported that their doctors "Sometimes" or "Never" listened carefully to themPercent: 8%
Patients who reported that their doctors "Usually" listened carefully to themPercent: 19%
Patients who reported that their doctors "Always" treated them with courtesy and respectPercent: 82%
Patients who reported that their doctors "Sometimes" or "Never" treated them with courtesy and respectPercent: 4%
Patients who reported that their doctors "Usually" treated them with courtesy and respectPercent: 14%
Patients who gave their hospital a rating of 6 or lower on a scale from 0 (lowest) to 10 (highest)Percent: 12%
Patients who gave their hospital a rating of 7 or 8 on a scale from 0 (lowest) to 10 (highest)Percent: 25%
Patients who gave their hospital a rating of 9 or 10 on a scale from 0 (lowest) to 10 (highest)Percent: 63%
Overall hospital rating - linear mean scoreScore: 85 (scale 1-100)
Overall hospital rating - star ratingRating: 2 (scale 1-5)
Patients who reported that when receiving new medication the staff "Always" communicated what the medication was forPercent: 75%
Patients who reported that when receiving new medication the staff "Sometimes" or "Never" communicated what the medication was forPercent: 10%
Patients who reported that when receiving new medication the staff "Usually" communicated what the medication was for.Percent: 15%
Patients who reported that their nurses "Always" explained things in a way they could understandPercent: 71%
Patients who reported that their nurses "Sometimes" or "Never" explained things in a way they could understandPercent: 7%
Patients who reported that their nurses "Usually" explained things in a way they could understandPercent: 22%
Patients who reported that their nurses "Always" listened carefully to themPercent: 69%
Patients who reported that their nurses "Sometimes" or "Never" listened carefully to themPercent: 8%
Patients who reported that their nurses "Usually" listened carefully to themPercent: 23%
Patients who reported that their nurses "Always" treated them with courtesy and respectPercent: 81%
Patients who reported that their nurses "Sometimes" or "Never" treated them with courtesy and respectPercent: 4%
Patients who reported that their nurses "Usually" treated them with courtesy and respectPercent: 15%
Patients who reported that the area around their room was "Always" quiet at nightPercent: 45%
Patients who reported that the area around their room was "Sometimes" or "Never" quiet at nightPercent: 19%
Patients who reported that the area around their room was "Usually" quiet at nightPercent: 36%
Quietness - linear mean scoreScore: 74 (scale 1-100)
Quietness - star ratingRating: 1 (scale 1-5)
Patients who reported NO, they would probably not or definitely not recommend the hospitalPercent: 7%
Patients who reported YES, they would definitely recommend the hospitalPercent: 61%
Recommend hospital - linear mean scoreScore: 84 (scale 1-100)
Patients who reported YES, they would probably recommend the hospitalPercent: 32%
Recommend hospital - star ratingRating: 2 (scale 1-5)
Patients who reported that when receiving new medication the staff "Always" discussed possible side effectsPercent: 46%
Patients who reported that when receiving new medication the staff "Sometimes" or "Never" discussed possible side effectsPercent: 28%
Patients who reported that when receiving new medication the staff "Usually" discussed possible side effectsPercent: 26%
Summary star ratingRating: 2 (scale 1-5)
Patients who reported that NO, they did not receive written information about possible symptoms to look out for after dischargePercent: 12%
Patients who reported that YES, they did receive written information about possible symptoms to look out for after dischargePercent: 88%

Surgical Complications and Mortality Measures
(2016-04-01~2019-03-31)

Measure NameCompared to NationalDenominatorScore
Rate of complications for hip/knee replacement patientsNo Different Than the National Rate1543.2
Death rate for heart attack patientsNo Different Than the National Rate41214.7
Death rate for CABG surgery patientsNo Different Than the National Rate864.1
Death rate for COPD patientsNo Different Than the National Rate4308.4
Death rate for heart failure patientsNo Different Than the National Rate61413.3
Death rate for pneumonia patientsNo Different Than the National Rate79916.5
Death rate for stroke patientsNo Different Than the National Rate30115.9
Postoperative Acute Kidney Injury Requiring Dialysis RateNo Different Than the National Rate10441.16
Postoperative Respiratory Failure RateNo Different Than the National Rate7488.65
Serious blood clots after surgeryNo Different Than the National Rate31283.97
Blood stream infection after surgeryNo Different Than the National Rate9986.30
A wound that splits open after surgery on the abdomen or pelvisNo Different Than the National Rate8620.83
Accidental cuts and tears from medical treatmentWorse Than the National Rate20733.06
Pressure soresNo Different Than the National Rate86720.47
Deaths among Patients with Serious Treatable Complications after SurgeryNo Different Than the National Rate177167.38
Collapsed lung due to medical treatmentNo Different Than the National Rate105410.19
Broken hip from a fall after surgeryNo Different Than the National Rate90060.10
Serious complicationsNo Different Than the National Value1.15
Perioperative Hemorrhage or Hematoma RateNo Different Than the National Rate29192.39

Location Information

Street Address 353 FAIRMONT BLVD POST OFFICE BOX 6000
City RAPID CITY
State SD
Zip Code 57701

Hospitals in the same zip code

Hospital NameAddressTelephoneOverall Rating
Same Day Surgery Center LLC 651 Cathedral Drive, Rapid City, SD 57701(605) 755-9900
Black Hills Surgical Hospital LLP 216 Anamaria Dr, Rapid City, SD 57701(605) 721-4900

Hospitals in the same city

Hospital NameAddressTelephoneOverall Rating
Phs Indian Hospital At Rapid City - Sioux San 3200 Canyon Lake Dr, Rapid City, SD 577026053552500

Hospitals in the state of SD

Hospital NameAddressTelephoneOverall Rating
Monument Health Spearfish Hospital 1440 N Main St, Spearfish, SD 57783(605) 644-40003
Avera Gregory Hospital 400 Park Street Post Office Box 408, Gregory, SD 57533(605) 835-83944
Phs Indian Hospital At Eagle Butte 24276 166th Airport Road, Eagle Butte, SD 57625(605) 964-7724
Avera St Lukes 305 S State St Post Office Box 4450, Aberdeen, SD 57401(605) 622-50005
Avera Queen of Peace 525 N Foster, Mitchell, SD 57301(605) 995-20005
Dunes Surgical Hospital 600 N Sioux Point Road, Dakota Dunes, SD 57049(605) 232-3332
Pine Ridge Ihs Hospital East Highway 18, Pine Ridge, SD 57770(605) 867-5131
Avera Hand County Memorial Hospital and Clinic 300 W 5th St, Miller, SD 57362(605) 853-24214
Avera Mckennan Hospital & University Health Center 1325 S Cliff Ave Post Office Box 5045, Sioux Falls, SD 57117(605) 322-80005
Sanford Medical Center Aberdeen 2905 3rd Ave Se, Aberdeen, SD 57402(605) 626-42003
Find all hospitals in the state of SD

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Phs Indian Hospital At Rapid City - Sioux San 3200 Canyon Lake Dr, Rapid City, SD 577026053552500

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Dataset Information

This dataset includes 5 thousand hospitals registered with the U.S Centers for Medicare & Medicaid Services. Each hospital is registered with addresses, phone numbers, hospital type, and overall hospital rating, etc.