Tristar Southern Hills Medical Center is a hospital registered with U.S Centers for Medicare & Medicaid Services. The facility number is #440197. The hospital type is acute care hospitals. The address is 391 Wallace Rd, Nashville, TN 37211. The overall rating is 3.
| Facility ID | 440197 |
| Facility Name | TRISTAR SOUTHERN HILLS MEDICAL CENTER |
| Address |
391 Wallace Rd Nashville TN 37211 |
| County | Davidson |
| Telephone | (615) 781-4000 |
| Hospital Type | Acute Care Hospitals |
| Hospital Ownership | Proprietary |
| Emergency Services | Yes |
| Overall Rating | 3 |
| Mortality Measure |
Total measures in the group: 7. Facility reported measures count: 6. Better than the national value: 0, No different: 6, Worse: 0 |
| Safety of Care Measure |
Total measures in the group: 8. Facility reported measures count: 7. Better than the national value: 1, No different: 6, Worse: 0 |
| Readmission Measure |
Total measures in the group: 11. Facility reported measures count: 8. Better than the national value: 0, No different: 7, Worse: 1 |
| Patient Experience Measure |
Total measures in the group: 8. Facility reported measures count: 8. Better than the national value: , No different: , Worse: |
| Timly Effectiveness Measure |
Total measures in the group: 14. Facility reported measures count: 10. Better than the national value: , No different: , Worse: |
| Notes |
The Overall Hospital Quality Star rating summarizes a variety of measures across 5 areas of quality into a single star rating for each hospital. Once reporting thresholds are met, a hospital’s overall star rating is calculated using only those measures for which data are available. The average is about 37 measures. Hospitals report data to the Centers for Medicare & Medicaid Services through the Hospital Inpatient Quality Reporting (IQR) Program, Hospital Outpatient Quality Reporting (OQR) Program, Hospital Readmission Reduction Program (HRRP), Hospital-Acquired Condition (HAC) Reduction Program, and Hospital Value-Based Purchasing (VBP) Program. Overall star ratings aren’t calculated for Veterans Health Administration (VHA) or Department of Defense (DoD) hospitals. The methodology uses a simple average of measure scores to calculate measure group scores and Z-score standardization to standardize measure group scores for these 5 measure groups: 1. Mortality 2. Safety of Care 3. Readmission 4. Patient Experience 5. Timely & Effective Care After estimating the group score for each hospital and each group, CMS calculates a weighted average to combine the 5 group scores into a single hospital summary score. If a hospital is missing a measure category or group, the weights are redistributed proportionally amongst the qualifying measure categories or groups. |
| Question | Responses |
|---|---|
| Patients who reported that they "Always" received bathroom help as soon as they wanted | Percent: 71% |
| Patients who reported that they "Sometimes" or "Never" received bathroom help as soon as they wanted | Percent: 6% |
| Patients who reported that they "Usually" received bathroom help as soon as they wanted | Percent: 23% |
| Patients who reported that they "Always" received help after using the call button as soon as they wanted | Percent: 68% |
| Patients who reported that they "Sometimes" or "Never" received help after using the call button as soon as they wanted | Percent: 8% |
| Patients who reported that they "Usually" received help after using the call button as soon as they wanted | Percent: 24% |
| Patients who reported that their room and bathroom were "Always" clean | Percent: 76% |
| Patients who reported that their room and bathroom were "Sometimes" or "Never" clean | Percent: 6% |
| Patients who reported that their room and bathroom were "Usually" clean | Percent: 18% |
| Cleanliness - linear mean score | Score: 89 (scale 1-100) |
| Cleanliness - star rating | Rating: 3 (scale 1-5) |
| Patients who reported that their nurses "Always" communicated well | Percent: 80% |
| Nurse communication - linear mean score | Score: 91 (scale 1-100) |
| Patients who reported that their nurses "Sometimes" or "Never" communicated well | Percent: 5% |
| Nurse communication - star rating | Rating: 3 (scale 1-5) |
| Patients who reported that their nurses "Usually" communicated well | Percent: 15% |
| Patients who reported that their doctors "Always" communicated well | Percent: 81% |
| Doctor communication - linear mean score | Score: 92 (scale 1-100) |
| Patients who reported that their doctors "Sometimes" or "Never" communicated well | Percent: 4% |
| Doctor communication - star rating | Rating: 3 (scale 1-5) |
| Patients who reported that their doctors "Usually" communicated well | Percent: 15% |
| Patients who reported that they "Always" received help as soon as they wanted | Percent: 70% |
| Staff responsiveness - linear mean score | Score: 87 (scale 1-100) |
| Patients who reported that they "Sometimes" or "Never" received help as soon as they wanted | Percent: 7% |
| Staff responsiveness - star rating | Rating: 4 (scale 1-5) |
| Patients who reported that they "Usually" received help as soon as they wanted | Percent: 23% |
| Patients who reported that staff "Always" explained about medicines before giving it to them | Percent: 67% |
| Communication about medicines - linear mean score | Score: 80 (scale 1-100) |
| Patients who reported that staff "Sometimes" or "Never" explained about medicines before giving it to them | Percent: 17% |
| Communication about medicines - star rating | Rating: 3 (scale 1-5) |
| Patients who reported that staff "Usually" explained about medicines before giving it to them | Percent: 16% |
| Discharge information - linear mean score | Score: 88 (scale 1-100) |
| Patients who reported that NO, they were not given information about what to do during their recovery at home | Percent: 12% |
| Discharge information - star rating | Rating: 3 (scale 1-5) |
| Patients who reported that YES, they were given information about what to do during their recovery at home | Percent: 88% |
| Patients who "Agree" they understood their care when they left the hospital | Percent: 42% |
| Patients who "Disagree" or "Strongly Disagree" they understood their care when they left the hospital | Percent: 5% |
| Care transition - linear mean score | Score: 82 (scale 1-100) |
| Patients who "Strongly Agree" they understood their care when they left the hospital | Percent: 53% |
| Care transition - star rating | Rating: 3 (scale 1-5) |
| Patients who "Agree" that they understood the purposes of their medications when leaving the hospital | Percent: 36% |
| Patients who "Disagree" or "Strongly Disagree" that they understood the purposes of their medications when leaving the hospital | Percent: 4% |
| Patients who "Strongly Agree" that they understood the purposes of their medications when leaving the hospital | Percent: 60% |
| Patients who "Agree" that the staff took my preferences into account when determining my health care needs | Percent: 47% |
| Patients who "Disagree" or "Strongly Disagree" that the staff took my preferences into account when determining my health care needs | Percent: 7% |
| Patients who "Strongly Agree" that the staff took my preferences into account when determining my health care needs | Percent: 46% |
| Patients who "Agree" that they understood their responsiblities in managing their health | Percent: 44% |
| Patients who "Disagree" or "Strongly Disagree" that they understood their responsiblities in managing their health | Percent: 5% |
| Patients who "Strongly Agree" that they understood their responsiblities in managing their health | Percent: 51% |
| Patients who reported that NO, they did not discuss whether they would need help after discharge | Percent: 15% |
| Patients who reported that YES, they did discuss whether they would need help after discharge | Percent: 85% |
| Patients who reported that their doctors "Always" explained things in a way they could understand | Percent: 79% |
| Patients who reported that their doctors "Sometimes" or "Never" explained things in a way they could understand | Percent: 4% |
| Patients who reported that their doctors "Usually" explained things in a way they could understand | Percent: 17% |
| Patients who reported that their doctors "Always" listened carefully to them | Percent: 79% |
| Patients who reported that their doctors "Sometimes" or "Never" listened carefully to them | Percent: 5% |
| Patients who reported that their doctors "Usually" listened carefully to them | Percent: 16% |
| Patients who reported that their doctors "Always" treated them with courtesy and respect | Percent: 87% |
| Patients who reported that their doctors "Sometimes" or "Never" treated them with courtesy and respect | Percent: 4% |
| Patients who reported that their doctors "Usually" treated them with courtesy and respect | Percent: 9% |
| Patients who gave their hospital a rating of 6 or lower on a scale from 0 (lowest) to 10 (highest) | Percent: 7% |
| Patients who gave their hospital a rating of 7 or 8 on a scale from 0 (lowest) to 10 (highest) | Percent: 17% |
| Patients who gave their hospital a rating of 9 or 10 on a scale from 0 (lowest) to 10 (highest) | Percent: 76% |
| Overall hospital rating - linear mean score | Score: 89 (scale 1-100) |
| Overall hospital rating - star rating | Rating: 3 (scale 1-5) |
| Patients who reported that when receiving new medication the staff "Always" communicated what the medication was for | Percent: 79% |
| Patients who reported that when receiving new medication the staff "Sometimes" or "Never" communicated what the medication was for | Percent: 6% |
| Patients who reported that when receiving new medication the staff "Usually" communicated what the medication was for. | Percent: 15% |
| Patients who reported that their nurses "Always" explained things in a way they could understand | Percent: 77% |
| Patients who reported that their nurses "Sometimes" or "Never" explained things in a way they could understand | Percent: 5% |
| Patients who reported that their nurses "Usually" explained things in a way they could understand | Percent: 18% |
| Patients who reported that their nurses "Always" listened carefully to them | Percent: 76% |
| Patients who reported that their nurses "Sometimes" or "Never" listened carefully to them | Percent: 6% |
| Patients who reported that their nurses "Usually" listened carefully to them | Percent: 18% |
| Patients who reported that their nurses "Always" treated them with courtesy and respect | Percent: 86% |
| Patients who reported that their nurses "Sometimes" or "Never" treated them with courtesy and respect | Percent: 4% |
| Patients who reported that their nurses "Usually" treated them with courtesy and respect | Percent: 10% |
| Patients who reported that the area around their room was "Always" quiet at night | Percent: 69% |
| Patients who reported that the area around their room was "Sometimes" or "Never" quiet at night | Percent: 6% |
| Patients who reported that the area around their room was "Usually" quiet at night | Percent: 25% |
| Quietness - linear mean score | Score: 88 (scale 1-100) |
| Quietness - star rating | Rating: 5 (scale 1-5) |
| Patients who reported NO, they would probably not or definitely not recommend the hospital | Percent: 5% |
| Patients who reported YES, they would definitely recommend the hospital | Percent: 71% |
| Recommend hospital - linear mean score | Score: 88 (scale 1-100) |
| Patients who reported YES, they would probably recommend the hospital | Percent: 24% |
| Recommend hospital - star rating | Rating: 3 (scale 1-5) |
| Patients who reported that when receiving new medication the staff "Always" discussed possible side effects | Percent: 55% |
| Patients who reported that when receiving new medication the staff "Sometimes" or "Never" discussed possible side effects | Percent: 28% |
| Patients who reported that when receiving new medication the staff "Usually" discussed possible side effects | Percent: 17% |
| Summary star rating | Rating: 3 (scale 1-5) |
| Patients who reported that NO, they did not receive written information about possible symptoms to look out for after discharge | Percent: 10% |
| Patients who reported that YES, they did receive written information about possible symptoms to look out for after discharge | Percent: 90% |
| Measure Name | Compared to National | Denominator | Score | |
|---|---|---|---|---|
| Rate of complications for hip/knee replacement patients | No Different Than the National Rate | 106 | 2.3 | |
| Death rate for heart attack patients | No Different Than the National Rate | 54 | 12.7 | |
| Death rate for CABG surgery patients | ||||
| Death rate for COPD patients | No Different Than the National Rate | 86 | 8.1 | |
| Death rate for heart failure patients | No Different Than the National Rate | 141 | 11.7 | |
| Death rate for pneumonia patients | No Different Than the National Rate | 114 | 18.2 | |
| Death rate for stroke patients | No Different Than the National Rate | 81 | 13.9 | |
| Postoperative Acute Kidney Injury Requiring Dialysis Rate | No Different Than the National Rate | 578 | 1.54 | |
| Postoperative Respiratory Failure Rate | No Different Than the National Rate | 550 | 9.81 | |
| Serious blood clots after surgery | No Different Than the National Rate | 858 | 2.93 | |
| Blood stream infection after surgery | No Different Than the National Rate | 567 | 5.01 | |
| A wound that splits open after surgery on the abdomen or pelvis | No Different Than the National Rate | 194 | 1.04 | |
| Accidental cuts and tears from medical treatment | No Different Than the National Rate | 396 | 1.13 | |
| Pressure sores | No Different Than the National Rate | 1948 | 0.25 | |
| Deaths among Patients with Serious Treatable Complications after Surgery | No Different Than the National Rate | 33 | 179.53 | |
| Collapsed lung due to medical treatment | No Different Than the National Rate | 2617 | 0.33 | |
| Broken hip from a fall after surgery | No Different Than the National Rate | 2299 | 0.11 | |
| Serious complications | No Different Than the National Value | 1.00 | ||
| Perioperative Hemorrhage or Hematoma Rate | No Different Than the National Rate | 832 | 2.37 |
| Street Address |
391 WALLACE RD |
| City | NASHVILLE |
| State | TN |
| Zip Code | 37211 |
| Hospital Name | Address | Telephone | Overall Rating |
|---|---|---|---|
| Metro Nashville General Hospital | 1818 Albion Street, Nashville, TN 37208 | (615) 341-4000 | 1 |
| Saint Thomas Midtown Hospital | 2000 Church St, Nashville, TN 37236 | 6152845555 | 4 |
| Tristar Centennial Medical Center | 2300 Patterson Street, Nashville, TN 37203 | (615) 342-1000 | 3 |
| Saint Thomas West Hospital | 4220 Harding Rd, Po Box 380, Nashville, TN 37205 | (615) 222-2111 | 4 |
| Washington County Hospital | 705 S Grand Ave, Nashville, IL 62263 | (618) 327-8236 | |
| Tristar Skyline Medical Center | 3441 Dickerson Pike, Nashville, TN 37207 | (615) 769-2000 | 2 |
| Saint Thomas Hospital for Spinal Surgery | 2011 Murphy Avenue, Nashville, TN 37203 | (615) 284-2970 | |
| Middle Tn Mental Health Institute | 221 Stewarts Ferry Pike, Nashville, TN 37214 | (615) 902-7565 | |
| Howard Memorial Hospital | 130 Medical Circle, Nashville, AR 71852 | (870) 845-4400 | 3 |
| Vanderbilt University Medical Center | 1211 Medical Center Drive, Nashville, TN 37232 | (615) 322-5000 | 4 |
| Find all hospitals in the same city | |||
| Hospital Name | Address | Telephone | Overall Rating |
|---|---|---|---|
| Tristar Skyline Medical Center | 3441 Dickerson Pike, Nashville, TN 37207 | (615) 769-2000 | 2 |
| Tristar Ashland City Medical Center | 313 North Main St, Ashland City, TN 37015 | (615) 792-3030 | |
| Monmouth Medical Center - Southern Campus | 600 River Ave, Lakewood, NJ 08701 | (732) 363-1900 | 3 |
| Tristar Stonecrest Medical Center | 200 Stonecrest Boulevard, Smyrna, TN 37167 | (615) 768-2500 | 3 |
| Copper Hills Youth Center | 5899 West Rivendell Drive, West Jordan, UT 84088 | (801) 561-3377 | |
| Tristar Summit Medical Center | 5655 Frist Blvd, Hermitage, TN 37076 | (615) 316-3000 | 3 |
| Medical City North Hills | 4401 Booth Calloway Road, North Richland Hills, TX 76180 | (817) 255-1000 | 3 |
| Southern Virginia Regional Medical Center | 727 North Main Street, Emporia, VA 23847 | (434) 348-4400 | 2 |
| Tristar Hendersonville Medical Center | 355 New Shackle Island Rd, Hendersonville, TN 37075 | (615) 338-1000 | 4 |
| Aspen Hills Healthcare Center | 600 Pemberton-Browns Mills Road, Pemberton, NJ 08068 | (609) 836-6100 |
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This dataset includes 5 thousand hospitals registered with the U.S Centers for Medicare & Medicaid Services. Each hospital is registered with addresses, phone numbers, hospital type, and overall hospital rating, etc.