The Hospitals of Providence - Memorial Campus is a hospital registered with U.S Centers for Medicare & Medicaid Services. The facility number is #450002. The hospital type is acute care hospitals. The address is 2001 N Oregon St, El Paso, TX 79902. The overall rating is 4.
Facility ID | 450002 |
Facility Name | THE HOSPITALS OF PROVIDENCE - MEMORIAL CAMPUS |
Address |
2001 N Oregon St El Paso TX 79902 |
County | El Paso |
Telephone | (915) 577-6011 |
Hospital Type | Acute Care Hospitals |
Hospital Ownership | Proprietary |
Emergency Services | Yes |
Overall Rating | 4 |
Mortality Measure |
Total measures in the group: 7. Facility reported measures count: 6. Better than the national value: 0, No different: 6, Worse: 0 |
Safety of Care Measure |
Total measures in the group: 8. Facility reported measures count: 8. Better than the national value: 2, No different: 6, Worse: 0 |
Readmission Measure |
Total measures in the group: 11. Facility reported measures count: 10. Better than the national value: 0, No different: 9, Worse: 1 |
Patient Experience Measure |
Total measures in the group: 8. Facility reported measures count: 8. Better than the national value: , No different: , Worse: |
Timly Effectiveness Measure |
Total measures in the group: 14. Facility reported measures count: 9. Better than the national value: , No different: , Worse: |
Notes |
The Overall Hospital Quality Star rating summarizes a variety of measures across 5 areas of quality into a single star rating for each hospital. Once reporting thresholds are met, a hospital’s overall star rating is calculated using only those measures for which data are available. The average is about 37 measures. Hospitals report data to the Centers for Medicare & Medicaid Services through the Hospital Inpatient Quality Reporting (IQR) Program, Hospital Outpatient Quality Reporting (OQR) Program, Hospital Readmission Reduction Program (HRRP), Hospital-Acquired Condition (HAC) Reduction Program, and Hospital Value-Based Purchasing (VBP) Program. Overall star ratings aren’t calculated for Veterans Health Administration (VHA) or Department of Defense (DoD) hospitals. The methodology uses a simple average of measure scores to calculate measure group scores and Z-score standardization to standardize measure group scores for these 5 measure groups: 1. Mortality 2. Safety of Care 3. Readmission 4. Patient Experience 5. Timely & Effective Care After estimating the group score for each hospital and each group, CMS calculates a weighted average to combine the 5 group scores into a single hospital summary score. If a hospital is missing a measure category or group, the weights are redistributed proportionally amongst the qualifying measure categories or groups. |
Question | Responses |
---|---|
Patients who reported that they "Always" received bathroom help as soon as they wanted | Percent: 65% |
Patients who reported that they "Sometimes" or "Never" received bathroom help as soon as they wanted | Percent: 13% |
Patients who reported that they "Usually" received bathroom help as soon as they wanted | Percent: 22% |
Patients who reported that they "Always" received help after using the call button as soon as they wanted | Percent: 59% |
Patients who reported that they "Sometimes" or "Never" received help after using the call button as soon as they wanted | Percent: 16% |
Patients who reported that they "Usually" received help after using the call button as soon as they wanted | Percent: 25% |
Patients who reported that their room and bathroom were "Always" clean | Percent: 68% |
Patients who reported that their room and bathroom were "Sometimes" or "Never" clean | Percent: 12% |
Patients who reported that their room and bathroom were "Usually" clean | Percent: 20% |
Cleanliness - linear mean score | Score: 85 (scale 1-100) |
Cleanliness - star rating | Rating: 2 (scale 1-5) |
Patients who reported that their nurses "Always" communicated well | Percent: 74% |
Nurse communication - linear mean score | Score: 88 (scale 1-100) |
Patients who reported that their nurses "Sometimes" or "Never" communicated well | Percent: 9% |
Nurse communication - star rating | Rating: 2 (scale 1-5) |
Patients who reported that their nurses "Usually" communicated well | Percent: 17% |
Patients who reported that their doctors "Always" communicated well | Percent: 79% |
Doctor communication - linear mean score | Score: 91 (scale 1-100) |
Patients who reported that their doctors "Sometimes" or "Never" communicated well | Percent: 6% |
Doctor communication - star rating | Rating: 3 (scale 1-5) |
Patients who reported that their doctors "Usually" communicated well | Percent: 15% |
Patients who reported that they "Always" received help as soon as they wanted | Percent: 63% |
Staff responsiveness - linear mean score | Score: 82 (scale 1-100) |
Patients who reported that they "Sometimes" or "Never" received help as soon as they wanted | Percent: 15% |
Staff responsiveness - star rating | Rating: 2 (scale 1-5) |
Patients who reported that they "Usually" received help as soon as they wanted | Percent: 22% |
Patients who reported that staff "Always" explained about medicines before giving it to them | Percent: 63% |
Communication about medicines - linear mean score | Score: 77 (scale 1-100) |
Patients who reported that staff "Sometimes" or "Never" explained about medicines before giving it to them | Percent: 19% |
Communication about medicines - star rating | Rating: 3 (scale 1-5) |
Patients who reported that staff "Usually" explained about medicines before giving it to them | Percent: 18% |
Discharge information - linear mean score | Score: 85 (scale 1-100) |
Patients who reported that NO, they were not given information about what to do during their recovery at home | Percent: 15% |
Discharge information - star rating | Rating: 3 (scale 1-5) |
Patients who reported that YES, they were given information about what to do during their recovery at home | Percent: 85% |
Patients who "Agree" they understood their care when they left the hospital | Percent: 46% |
Patients who "Disagree" or "Strongly Disagree" they understood their care when they left the hospital | Percent: 8% |
Care transition - linear mean score | Score: 79 (scale 1-100) |
Patients who "Strongly Agree" they understood their care when they left the hospital | Percent: 46% |
Care transition - star rating | Rating: 2 (scale 1-5) |
Patients who "Agree" that they understood the purposes of their medications when leaving the hospital | Percent: 44% |
Patients who "Disagree" or "Strongly Disagree" that they understood the purposes of their medications when leaving the hospital | Percent: 6% |
Patients who "Strongly Agree" that they understood the purposes of their medications when leaving the hospital | Percent: 50% |
Patients who "Agree" that the staff took my preferences into account when determining my health care needs | Percent: 49% |
Patients who "Disagree" or "Strongly Disagree" that the staff took my preferences into account when determining my health care needs | Percent: 11% |
Patients who "Strongly Agree" that the staff took my preferences into account when determining my health care needs | Percent: 40% |
Patients who "Agree" that they understood their responsiblities in managing their health | Percent: 47% |
Patients who "Disagree" or "Strongly Disagree" that they understood their responsiblities in managing their health | Percent: 7% |
Patients who "Strongly Agree" that they understood their responsiblities in managing their health | Percent: 46% |
Patients who reported that NO, they did not discuss whether they would need help after discharge | Percent: 19% |
Patients who reported that YES, they did discuss whether they would need help after discharge | Percent: 81% |
Patients who reported that their doctors "Always" explained things in a way they could understand | Percent: 75% |
Patients who reported that their doctors "Sometimes" or "Never" explained things in a way they could understand | Percent: 6% |
Patients who reported that their doctors "Usually" explained things in a way they could understand | Percent: 19% |
Patients who reported that their doctors "Always" listened carefully to them | Percent: 77% |
Patients who reported that their doctors "Sometimes" or "Never" listened carefully to them | Percent: 7% |
Patients who reported that their doctors "Usually" listened carefully to them | Percent: 16% |
Patients who reported that their doctors "Always" treated them with courtesy and respect | Percent: 84% |
Patients who reported that their doctors "Sometimes" or "Never" treated them with courtesy and respect | Percent: 5% |
Patients who reported that their doctors "Usually" treated them with courtesy and respect | Percent: 11% |
Patients who gave their hospital a rating of 6 or lower on a scale from 0 (lowest) to 10 (highest) | Percent: 12% |
Patients who gave their hospital a rating of 7 or 8 on a scale from 0 (lowest) to 10 (highest) | Percent: 22% |
Patients who gave their hospital a rating of 9 or 10 on a scale from 0 (lowest) to 10 (highest) | Percent: 66% |
Overall hospital rating - linear mean score | Score: 85 (scale 1-100) |
Overall hospital rating - star rating | Rating: 2 (scale 1-5) |
Patients who reported that when receiving new medication the staff "Always" communicated what the medication was for | Percent: 74% |
Patients who reported that when receiving new medication the staff "Sometimes" or "Never" communicated what the medication was for | Percent: 11% |
Patients who reported that when receiving new medication the staff "Usually" communicated what the medication was for. | Percent: 15% |
Patients who reported that their nurses "Always" explained things in a way they could understand | Percent: 74% |
Patients who reported that their nurses "Sometimes" or "Never" explained things in a way they could understand | Percent: 8% |
Patients who reported that their nurses "Usually" explained things in a way they could understand | Percent: 18% |
Patients who reported that their nurses "Always" listened carefully to them | Percent: 68% |
Patients who reported that their nurses "Sometimes" or "Never" listened carefully to them | Percent: 11% |
Patients who reported that their nurses "Usually" listened carefully to them | Percent: 21% |
Patients who reported that their nurses "Always" treated them with courtesy and respect | Percent: 79% |
Patients who reported that their nurses "Sometimes" or "Never" treated them with courtesy and respect | Percent: 8% |
Patients who reported that their nurses "Usually" treated them with courtesy and respect | Percent: 13% |
Patients who reported that the area around their room was "Always" quiet at night | Percent: 57% |
Patients who reported that the area around their room was "Sometimes" or "Never" quiet at night | Percent: 14% |
Patients who reported that the area around their room was "Usually" quiet at night | Percent: 29% |
Quietness - linear mean score | Score: 80 (scale 1-100) |
Quietness - star rating | Rating: 3 (scale 1-5) |
Patients who reported NO, they would probably not or definitely not recommend the hospital | Percent: 9% |
Patients who reported YES, they would definitely recommend the hospital | Percent: 67% |
Recommend hospital - linear mean score | Score: 85 (scale 1-100) |
Patients who reported YES, they would probably recommend the hospital | Percent: 24% |
Recommend hospital - star rating | Rating: 2 (scale 1-5) |
Patients who reported that when receiving new medication the staff "Always" discussed possible side effects | Percent: 51% |
Patients who reported that when receiving new medication the staff "Sometimes" or "Never" discussed possible side effects | Percent: 26% |
Patients who reported that when receiving new medication the staff "Usually" discussed possible side effects | Percent: 23% |
Summary star rating | Rating: 2 (scale 1-5) |
Patients who reported that NO, they did not receive written information about possible symptoms to look out for after discharge | Percent: 11% |
Patients who reported that YES, they did receive written information about possible symptoms to look out for after discharge | Percent: 89% |
Measure Name | Compared to National | Denominator | Score | |
---|---|---|---|---|
Rate of complications for hip/knee replacement patients | No Different Than the National Rate | 85 | 2.7 | |
Death rate for heart attack patients | No Different Than the National Rate | 77 | 13 | |
Death rate for CABG surgery patients | Number of Cases Too Small | |||
Death rate for COPD patients | No Different Than the National Rate | 115 | 8.1 | |
Death rate for heart failure patients | No Different Than the National Rate | 172 | 10.7 | |
Death rate for pneumonia patients | No Different Than the National Rate | 231 | 15.6 | |
Death rate for stroke patients | No Different Than the National Rate | 64 | 12 | |
Postoperative Acute Kidney Injury Requiring Dialysis Rate | No Different Than the National Rate | 35 | 1.34 | |
Postoperative Respiratory Failure Rate | No Different Than the National Rate | 32 | 5.73 | |
Serious blood clots after surgery | No Different Than the National Rate | 887 | 5.20 | |
Blood stream infection after surgery | No Different Than the National Rate | 34 | 4.66 | |
A wound that splits open after surgery on the abdomen or pelvis | No Different Than the National Rate | 333 | 0.89 | |
Accidental cuts and tears from medical treatment | No Different Than the National Rate | 912 | 1.26 | |
Pressure sores | No Different Than the National Rate | 2729 | 0.68 | |
Deaths among Patients with Serious Treatable Complications after Surgery | No Different Than the National Rate | 39 | 149.16 | |
Collapsed lung due to medical treatment | No Different Than the National Rate | 3488 | 0.31 | |
Broken hip from a fall after surgery | No Different Than the National Rate | 3015 | 0.10 | |
Serious complications | No Different Than the National Value | 1.08 | ||
Perioperative Hemorrhage or Hematoma Rate | No Different Than the National Rate | 853 | 2.61 |
Street Address |
2001 N OREGON ST |
City | EL PASO |
State | TX |
Zip Code | 79902 |
Hospital Name | Address | Telephone | Overall Rating |
---|---|---|---|
El Paso Behavioral Health System | 1900 Denver Ave, El Paso, TX 79902 | (915) 544-4000 | |
El Paso Specialty Hospital | 1755 Curie Suite A, El Paso, TX 79902 | 9155443636 | |
The Hospitals of Providence - Sierra Campus | 1625 Medical Center Dr, El Paso, TX 79902 | (915) 747-4000 | 2 |
Las Palmas Medical Center | 1801 North Oregon Street, El Paso, TX 79902 | (915) 521-1200 | 2 |
Hospital Name | Address | Telephone | Overall Rating |
---|---|---|---|
El Paso Children's Hospital | 4845 Alameda Avenue, El Paso, TX 79905 | (915) 521-7148 | |
El Paso Psychiatric Center | 4615 Alameda Avenue, El Paso, TX 79905 | (915) 532-2202 | |
Foundation Surgical Hospital of El Paso | 1416 George Dieter, El Paso, TX 79936 | (915) 598-4240 | 3 |
The Hospitals of Providence Transmountain Campus | 2000 Transmountain Rd, El Paso, TX 79911 | (915) 877-8136 | 4 |
William Beaumont AMG (FT Bliss) | 5005 N. Piedras St., El Paso, TX 79920 | (915) 742-2121 | |
The Hospitals of Providence - East Campus | 3280 Joe Battle Blvd, El Paso, TX 79938 | (915) 856-7349 | 3 |
Rio Vista Behavioral Health | 1390 Northwestern Dr., El Paso, TX 79912 | (915) 493-8564 | |
University Medical Center of El Paso | 4815 Alameda Ave, El Paso, TX 79905 | (915) 521-7602 | 2 |
Hospital Name | Address | Telephone | Overall Rating |
---|---|---|---|
Providence Seaside Hospital | 725 S Wahanna Road, Seaside, OR 97138 | (503) 717-7000 | 4 |
Providence Health Center | 6901 Medical Parkway, Waco, TX 76712 | (254) 751-4000 | 4 |
The Hospitals of Providence - East Campus | 3280 Joe Battle Blvd, El Paso, TX 79938 | (915) 856-7349 | 3 |
Providence Hood River Memorial Hospital | 810 12th Street, Hood River, OR 97031 | (541) 386-3911 | 2 |
Providence Health | 120 Gateway Corporate Blvd, Columbia, SC 29203 | (803) 256-5300 | 2 |
Providence Milwaukie Hospital | 10150 Se 32nd Avenue, Milwaukie, OR 97222 | (503) 513-8300 | 4 |
Umass Memorial Medical Center/University Campus | 55 Lake Avenue North, Worcester, MA 01655 | (508) 334-1000 | 2 |
The Hospitals of Providence Horizon City Campus | 13600 Horizon Street, Suite 100, Horizon City, TX 79928 | (915) 407-7878 | |
Providence St. Joseph Hospital | 1100 West Stewart Dr, Orange, CA 92868 | (714) 633-9111 | 4 |
Providence Seward Hospital | 417 First Avenue, Po Box 365, Seward, AK 99664 | (907) 224-5205 |
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This dataset includes 5 thousand hospitals registered with the U.S Centers for Medicare & Medicaid Services. Each hospital is registered with addresses, phone numbers, hospital type, and overall hospital rating, etc.