Baylor Scott & White Heart & Vascular Hospital - Dallas

(214) 820-0600 · 621 North Hall Street, Dallas, TX 75226

Overview

Baylor Scott & White Heart & Vascular Hospital - Dallas is a hospital registered with U.S Centers for Medicare & Medicaid Services. The facility number is #450851. The hospital type is acute care hospitals. The address is 621 North Hall Street, Dallas, TX 75226. The overall rating is 5.

Facility ID 450851
Facility Name BAYLOR SCOTT & WHITE HEART & VASCULAR HOSPITAL - DALLAS
Address 621 North Hall Street
Dallas
TX 75226
County Dallas
Telephone (214) 820-0600
Hospital Type Acute Care Hospitals
Hospital Ownership Proprietary
Emergency Services Yes
Overall Rating 5

Overall Quality Star Rating Measures

Mortality Measure Total measures in the group: 7. Facility reported measures count: 3.
Better than the national value: 1, No different: 2, Worse: 0
Safety of Care Measure Total measures in the group: 8. Facility reported measures count: 2.
Better than the national value: 0, No different: 2, Worse: 0
Readmission Measure Total measures in the group: 11. Facility reported measures count: 4.
Better than the national value: 0, No different: 4, Worse: 0
Patient Experience Measure Total measures in the group: 8. Facility reported measures count: 8.
Better than the national value: , No different: , Worse:
Timly Effectiveness Measure Total measures in the group: 14. Facility reported measures count: 2.
Better than the national value: , No different: , Worse:
Notes The Overall Hospital Quality Star rating summarizes a variety of measures across 5 areas of quality into a single star rating for each hospital. Once reporting thresholds are met, a hospital’s overall star rating is calculated using only those measures for which data are available. The average is about 37 measures. Hospitals report data to the Centers for Medicare & Medicaid Services through the Hospital Inpatient Quality Reporting (IQR) Program, Hospital Outpatient Quality Reporting (OQR) Program, Hospital Readmission Reduction Program (HRRP), Hospital-Acquired Condition (HAC) Reduction Program, and Hospital Value-Based Purchasing (VBP) Program. Overall star ratings aren’t calculated for Veterans Health Administration (VHA) or Department of Defense (DoD) hospitals.
The methodology uses a simple average of measure scores to calculate measure group scores and Z-score standardization to standardize measure group scores for these 5 measure groups: 1. Mortality 2. Safety of Care 3. Readmission 4. Patient Experience 5. Timely & Effective Care
After estimating the group score for each hospital and each group, CMS calculates a weighted average to combine the 5 group scores into a single hospital summary score. If a hospital is missing a measure category or group, the weights are redistributed proportionally amongst the qualifying measure categories or groups.

HCAHPS Patient Survey Ratings Hospital Consumer Assessment of Healthcare Providers and Systems
Completed Surveys: 631, Response Rate: 28% (2019-01-01~2019-12-31)

QuestionResponses
Patients who reported that they "Always" received bathroom help as soon as they wantedPercent: 76%
Patients who reported that they "Sometimes" or "Never" received bathroom help as soon as they wantedPercent: 7%
Patients who reported that they "Usually" received bathroom help as soon as they wantedPercent: 17%
Patients who reported that they "Always" received help after using the call button as soon as they wantedPercent: 78%
Patients who reported that they "Sometimes" or "Never" received help after using the call button as soon as they wantedPercent: 2%
Patients who reported that they "Usually" received help after using the call button as soon as they wantedPercent: 20%
Patients who reported that their room and bathroom were "Always" cleanPercent: 80%
Patients who reported that their room and bathroom were "Sometimes" or "Never" cleanPercent: 5%
Patients who reported that their room and bathroom were "Usually" cleanPercent: 15%
Cleanliness - linear mean scoreScore: 91 (scale 1-100)
Cleanliness - star ratingRating: 4 (scale 1-5)
Patients who reported that their nurses "Always" communicated wellPercent: 86%
Nurse communication - linear mean scoreScore: 94 (scale 1-100)
Patients who reported that their nurses "Sometimes" or "Never" communicated wellPercent: 2%
Nurse communication - star ratingRating: 4 (scale 1-5)
Patients who reported that their nurses "Usually" communicated wellPercent: 12%
Patients who reported that their doctors "Always" communicated wellPercent: 85%
Doctor communication - linear mean scoreScore: 94 (scale 1-100)
Patients who reported that their doctors "Sometimes" or "Never" communicated wellPercent: 3%
Doctor communication - star ratingRating: 4 (scale 1-5)
Patients who reported that their doctors "Usually" communicated wellPercent: 12%
Patients who reported that they "Always" received help as soon as they wantedPercent: 77%
Staff responsiveness - linear mean scoreScore: 90 (scale 1-100)
Patients who reported that they "Sometimes" or "Never" received help as soon as they wantedPercent: 5%
Staff responsiveness - star ratingRating: 4 (scale 1-5)
Patients who reported that they "Usually" received help as soon as they wantedPercent: 18%
Patients who reported that staff "Always" explained about medicines before giving it to themPercent: 71%
Communication about medicines - linear mean scoreScore: 83 (scale 1-100)
Patients who reported that staff "Sometimes" or "Never" explained about medicines before giving it to themPercent: 15%
Communication about medicines - star ratingRating: 4 (scale 1-5)
Patients who reported that staff "Usually" explained about medicines before giving it to themPercent: 14%
Discharge information - linear mean scoreScore: 87 (scale 1-100)
Patients who reported that NO, they were not given information about what to do during their recovery at homePercent: 13%
Discharge information - star ratingRating: 3 (scale 1-5)
Patients who reported that YES, they were given information about what to do during their recovery at homePercent: 87%
Patients who "Agree" they understood their care when they left the hospitalPercent: 34%
Patients who "Disagree" or "Strongly Disagree" they understood their care when they left the hospitalPercent: 3%
Care transition - linear mean scoreScore: 86 (scale 1-100)
Patients who "Strongly Agree" they understood their care when they left the hospitalPercent: 63%
Care transition - star ratingRating: 5 (scale 1-5)
Patients who "Agree" that they understood the purposes of their medications when leaving the hospitalPercent: 27%
Patients who "Disagree" or "Strongly Disagree" that they understood the purposes of their medications when leaving the hospitalPercent: 3%
Patients who "Strongly Agree" that they understood the purposes of their medications when leaving the hospitalPercent: 70%
Patients who "Agree" that the staff took my preferences into account when determining my health care needsPercent: 41%
Patients who "Disagree" or "Strongly Disagree" that the staff took my preferences into account when determining my health care needsPercent: 4%
Patients who "Strongly Agree" that the staff took my preferences into account when determining my health care needsPercent: 55%
Patients who "Agree" that they understood their responsiblities in managing their healthPercent: 35%
Patients who "Disagree" or "Strongly Disagree" that they understood their responsiblities in managing their healthPercent: 2%
Patients who "Strongly Agree" that they understood their responsiblities in managing their healthPercent: 63%
Patients who reported that NO, they did not discuss whether they would need help after dischargePercent: 19%
Patients who reported that YES, they did discuss whether they would need help after dischargePercent: 81%
Patients who reported that their doctors "Always" explained things in a way they could understandPercent: 81%
Patients who reported that their doctors "Sometimes" or "Never" explained things in a way they could understandPercent: 4%
Patients who reported that their doctors "Usually" explained things in a way they could understandPercent: 15%
Patients who reported that their doctors "Always" listened carefully to themPercent: 82%
Patients who reported that their doctors "Sometimes" or "Never" listened carefully to themPercent: 4%
Patients who reported that their doctors "Usually" listened carefully to themPercent: 14%
Patients who reported that their doctors "Always" treated them with courtesy and respectPercent: 90%
Patients who reported that their doctors "Sometimes" or "Never" treated them with courtesy and respectPercent: 2%
Patients who reported that their doctors "Usually" treated them with courtesy and respectPercent: 8%
Patients who gave their hospital a rating of 6 or lower on a scale from 0 (lowest) to 10 (highest)Percent: 3%
Patients who gave their hospital a rating of 7 or 8 on a scale from 0 (lowest) to 10 (highest)Percent: 10%
Patients who gave their hospital a rating of 9 or 10 on a scale from 0 (lowest) to 10 (highest)Percent: 87%
Overall hospital rating - linear mean scoreScore: 95 (scale 1-100)
Overall hospital rating - star ratingRating: 5 (scale 1-5)
Patients who reported that when receiving new medication the staff "Always" communicated what the medication was forPercent: 86%
Patients who reported that when receiving new medication the staff "Sometimes" or "Never" communicated what the medication was forPercent: 5%
Patients who reported that when receiving new medication the staff "Usually" communicated what the medication was for.Percent: 9%
Patients who reported that their nurses "Always" explained things in a way they could understandPercent: 82%
Patients who reported that their nurses "Sometimes" or "Never" explained things in a way they could understandPercent: 3%
Patients who reported that their nurses "Usually" explained things in a way they could understandPercent: 15%
Patients who reported that their nurses "Always" listened carefully to themPercent: 84%
Patients who reported that their nurses "Sometimes" or "Never" listened carefully to themPercent: 3%
Patients who reported that their nurses "Usually" listened carefully to themPercent: 13%
Patients who reported that their nurses "Always" treated them with courtesy and respectPercent: 92%
Patients who reported that their nurses "Sometimes" or "Never" treated them with courtesy and respectPercent: 1%
Patients who reported that their nurses "Usually" treated them with courtesy and respectPercent: 7%
Patients who reported that the area around their room was "Always" quiet at nightPercent: 71%
Patients who reported that the area around their room was "Sometimes" or "Never" quiet at nightPercent: 6%
Patients who reported that the area around their room was "Usually" quiet at nightPercent: 23%
Quietness - linear mean scoreScore: 88 (scale 1-100)
Quietness - star ratingRating: 5 (scale 1-5)
Patients who reported NO, they would probably not or definitely not recommend the hospitalPercent: 2%
Patients who reported YES, they would definitely recommend the hospitalPercent: 89%
Recommend hospital - linear mean scoreScore: 96 (scale 1-100)
Patients who reported YES, they would probably recommend the hospitalPercent: 9%
Recommend hospital - star ratingRating: 5 (scale 1-5)
Patients who reported that when receiving new medication the staff "Always" discussed possible side effectsPercent: 56%
Patients who reported that when receiving new medication the staff "Sometimes" or "Never" discussed possible side effectsPercent: 25%
Patients who reported that when receiving new medication the staff "Usually" discussed possible side effectsPercent: 19%
Summary star ratingRating: 4 (scale 1-5)
Patients who reported that NO, they did not receive written information about possible symptoms to look out for after dischargePercent: 7%
Patients who reported that YES, they did receive written information about possible symptoms to look out for after dischargePercent: 93%

Surgical Complications and Mortality Measures
(2016-04-01~2019-03-31)

Measure NameCompared to NationalDenominatorScore
Rate of complications for hip/knee replacement patients
Death rate for heart attack patientsBetter Than the National Rate2549.8
Death rate for CABG surgery patients
Death rate for COPD patientsNumber of Cases Too Small
Death rate for heart failure patientsNo Different Than the National Rate9810.8
Death rate for pneumonia patientsNumber of Cases Too Small
Death rate for stroke patientsNumber of Cases Too Small
Postoperative Acute Kidney Injury Requiring Dialysis RateNo Different Than the National Rate8030.93
Postoperative Respiratory Failure RateNo Different Than the National Rate1964.31
Serious blood clots after surgeryNo Different Than the National Rate15472.95
Blood stream infection after surgeryNo Different Than the National Rate8013.46
A wound that splits open after surgery on the abdomen or pelvisNo Different Than the National Rate450.90
Accidental cuts and tears from medical treatmentNo Different Than the National Rate2081.15
Pressure soresNo Different Than the National Rate10830.28
Deaths among Patients with Serious Treatable Complications after SurgeryNo Different Than the National Rate30147.24
Collapsed lung due to medical treatmentNo Different Than the National Rate23470.18
Broken hip from a fall after surgeryNo Different Than the National Rate22070.11
Serious complicationsNo Different Than the National Value0.70
Perioperative Hemorrhage or Hematoma RateNo Different Than the National Rate14862.15

Location Information

Street Address 621 NORTH HALL STREET
City DALLAS
State TX
Zip Code 75226

Hospitals in the same city

Hospital NameAddressTelephoneOverall Rating
North Central Surgical Center LLP 9301 North Central Expressway Suite 100, Dallas, TX 75231(214) 265-2810
Methodist Dallas Medical Center 1441 North Beckley Avenue, Dallas, TX 75203(214) 947-81813
Baylor Scott & White Medical Center-White Rock 9440 Poppy Dr, Dallas, TX 75218(214) 324-61003
Childrens Medical Ctr of Dallas 1935 Medical District Drive, Dallas, TX 75235(214) 456-7000
West Valley Hospital 525 Se Washington Street, Dallas, OR 97338(503) 623-8301
Baylor University Medical Center 3500 Gaston Ave, Dallas, TX 75246(214) 820-80823
Medical City Green Oaks Hospital 7808 Clodus Fields Drive, Dallas, TX 75251(972) 991-9504
Baylor Scott and White Medical Center Uptown 2727 East Lemmon Avenue Building I, Dallas, TX 75204(214) 443-3000
Texas Scottish Rite Hospital for Children 2222 Welborn Street, Dallas, TX 75219(214) 559-5000
Ut Southwestern University Hospital-Zale Lipshy 5151 Harry Hines Blvd, Dallas, TX 7539021487937584
Find all hospitals in the same city

Similar Entities

Hospitals with similar names

Hospital NameAddressTelephoneOverall Rating
Baylor Scott and White Surgical Hospital At Sherma 3601 Calais Drive, Sherman, TX 75090(903) 813-3728
Baylor Scott and White Emergency Hospital Burleson 12500 South Freeway Suite 100, Burleson, TX 76028(214) 294-6250
Baylor Scott & White Medical Center- Austin 5245 W Us 290, Austin, TX 78735(512) 654-2100
Baylor Scott & White Medical Center - Llano 200 W Ollie, Llano, TX 78643(325) 247-5040
Baylor Scott and White Medical Center Carrollton 4343 North Josey Lane, Carrollton, TX 75010(972) 394-22554
Baylor Scott & White Medical Center Pflugerville 2600 East Pflugerville Parkway, Pflugerville, TX 78660(512) 654-6100
Baylor Scott and White Medical Center Sunnyvale 231 South Collins Road, Sunnyvale, TX 75182(972) 892-30003
Baylor Scott & White The Heart Hospital - Plano 1100 Allied Drive, Plano, TX 75093(469) 814-32785
Baylor Scott & White Medical Center - Centennial 12505 Lebanon Road, Frisco, TX 75035(972) 963-33333
Baylor Scott & White Medical Center - Frisco 5601 Warren Parkway, Frisco, TX 75034(214) 407-50003

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Dataset Information

This dataset includes 5 thousand hospitals registered with the U.S Centers for Medicare & Medicaid Services. Each hospital is registered with addresses, phone numbers, hospital type, and overall hospital rating, etc.