Utah Valley Hospital is a hospital registered with U.S Centers for Medicare & Medicaid Services. The facility number is #460001. The hospital type is acute care hospitals. The address is 1034 North 500 West, Provo, UT 84604. The overall rating is 5.
| Facility ID | 460001 |
| Facility Name | UTAH VALLEY HOSPITAL |
| Address |
1034 North 500 West Provo UT 84604 |
| County | Utah |
| Telephone | (801) 373-7850 |
| Hospital Type | Acute Care Hospitals |
| Hospital Ownership | Voluntary non-profit - Private |
| Emergency Services | Yes |
| Overall Rating | 5 |
| Mortality Measure |
Total measures in the group: 7. Facility reported measures count: 7. Better than the national value: 1, No different: 6, Worse: 0 |
| Safety of Care Measure |
Total measures in the group: 8. Facility reported measures count: 8. Better than the national value: 2, No different: 6, Worse: 0 |
| Readmission Measure |
Total measures in the group: 11. Facility reported measures count: 11. Better than the national value: 3, No different: 8, Worse: 0 |
| Patient Experience Measure |
Total measures in the group: 8. Facility reported measures count: 8. Better than the national value: , No different: , Worse: |
| Timly Effectiveness Measure |
Total measures in the group: 14. Facility reported measures count: 13. Better than the national value: , No different: , Worse: |
| Notes |
The Overall Hospital Quality Star rating summarizes a variety of measures across 5 areas of quality into a single star rating for each hospital. Once reporting thresholds are met, a hospital’s overall star rating is calculated using only those measures for which data are available. The average is about 37 measures. Hospitals report data to the Centers for Medicare & Medicaid Services through the Hospital Inpatient Quality Reporting (IQR) Program, Hospital Outpatient Quality Reporting (OQR) Program, Hospital Readmission Reduction Program (HRRP), Hospital-Acquired Condition (HAC) Reduction Program, and Hospital Value-Based Purchasing (VBP) Program. Overall star ratings aren’t calculated for Veterans Health Administration (VHA) or Department of Defense (DoD) hospitals. The methodology uses a simple average of measure scores to calculate measure group scores and Z-score standardization to standardize measure group scores for these 5 measure groups: 1. Mortality 2. Safety of Care 3. Readmission 4. Patient Experience 5. Timely & Effective Care After estimating the group score for each hospital and each group, CMS calculates a weighted average to combine the 5 group scores into a single hospital summary score. If a hospital is missing a measure category or group, the weights are redistributed proportionally amongst the qualifying measure categories or groups. |
| Question | Responses |
|---|---|
| Patients who reported that they "Always" received bathroom help as soon as they wanted | Percent: 68% |
| Patients who reported that they "Sometimes" or "Never" received bathroom help as soon as they wanted | Percent: 7% |
| Patients who reported that they "Usually" received bathroom help as soon as they wanted | Percent: 25% |
| Patients who reported that they "Always" received help after using the call button as soon as they wanted | Percent: 58% |
| Patients who reported that they "Sometimes" or "Never" received help after using the call button as soon as they wanted | Percent: 8% |
| Patients who reported that they "Usually" received help after using the call button as soon as they wanted | Percent: 34% |
| Patients who reported that their room and bathroom were "Always" clean | Percent: 79% |
| Patients who reported that their room and bathroom were "Sometimes" or "Never" clean | Percent: 6% |
| Patients who reported that their room and bathroom were "Usually" clean | Percent: 15% |
| Cleanliness - linear mean score | Score: 91 (scale 1-100) |
| Cleanliness - star rating | Rating: 4 (scale 1-5) |
| Patients who reported that their nurses "Always" communicated well | Percent: 81% |
| Nurse communication - linear mean score | Score: 92 (scale 1-100) |
| Patients who reported that their nurses "Sometimes" or "Never" communicated well | Percent: 3% |
| Nurse communication - star rating | Rating: 4 (scale 1-5) |
| Patients who reported that their nurses "Usually" communicated well | Percent: 16% |
| Patients who reported that their doctors "Always" communicated well | Percent: 81% |
| Doctor communication - linear mean score | Score: 92 (scale 1-100) |
| Patients who reported that their doctors "Sometimes" or "Never" communicated well | Percent: 4% |
| Doctor communication - star rating | Rating: 3 (scale 1-5) |
| Patients who reported that their doctors "Usually" communicated well | Percent: 15% |
| Patients who reported that they "Always" received help as soon as they wanted | Percent: 63% |
| Staff responsiveness - linear mean score | Score: 85 (scale 1-100) |
| Patients who reported that they "Sometimes" or "Never" received help as soon as they wanted | Percent: 7% |
| Staff responsiveness - star rating | Rating: 3 (scale 1-5) |
| Patients who reported that they "Usually" received help as soon as they wanted | Percent: 30% |
| Patients who reported that staff "Always" explained about medicines before giving it to them | Percent: 62% |
| Communication about medicines - linear mean score | Score: 79 (scale 1-100) |
| Patients who reported that staff "Sometimes" or "Never" explained about medicines before giving it to them | Percent: 18% |
| Communication about medicines - star rating | Rating: 3 (scale 1-5) |
| Patients who reported that staff "Usually" explained about medicines before giving it to them | Percent: 20% |
| Discharge information - linear mean score | Score: 89 (scale 1-100) |
| Patients who reported that NO, they were not given information about what to do during their recovery at home | Percent: 11% |
| Discharge information - star rating | Rating: 4 (scale 1-5) |
| Patients who reported that YES, they were given information about what to do during their recovery at home | Percent: 89% |
| Patients who "Agree" they understood their care when they left the hospital | Percent: 40% |
| Patients who "Disagree" or "Strongly Disagree" they understood their care when they left the hospital | Percent: 5% |
| Care transition - linear mean score | Score: 83 (scale 1-100) |
| Patients who "Strongly Agree" they understood their care when they left the hospital | Percent: 55% |
| Care transition - star rating | Rating: 4 (scale 1-5) |
| Patients who "Agree" that they understood the purposes of their medications when leaving the hospital | Percent: 33% |
| Patients who "Disagree" or "Strongly Disagree" that they understood the purposes of their medications when leaving the hospital | Percent: 4% |
| Patients who "Strongly Agree" that they understood the purposes of their medications when leaving the hospital | Percent: 63% |
| Patients who "Agree" that the staff took my preferences into account when determining my health care needs | Percent: 46% |
| Patients who "Disagree" or "Strongly Disagree" that the staff took my preferences into account when determining my health care needs | Percent: 5% |
| Patients who "Strongly Agree" that the staff took my preferences into account when determining my health care needs | Percent: 49% |
| Patients who "Agree" that they understood their responsiblities in managing their health | Percent: 42% |
| Patients who "Disagree" or "Strongly Disagree" that they understood their responsiblities in managing their health | Percent: 4% |
| Patients who "Strongly Agree" that they understood their responsiblities in managing their health | Percent: 54% |
| Patients who reported that NO, they did not discuss whether they would need help after discharge | Percent: 12% |
| Patients who reported that YES, they did discuss whether they would need help after discharge | Percent: 88% |
| Patients who reported that their doctors "Always" explained things in a way they could understand | Percent: 76% |
| Patients who reported that their doctors "Sometimes" or "Never" explained things in a way they could understand | Percent: 4% |
| Patients who reported that their doctors "Usually" explained things in a way they could understand | Percent: 20% |
| Patients who reported that their doctors "Always" listened carefully to them | Percent: 79% |
| Patients who reported that their doctors "Sometimes" or "Never" listened carefully to them | Percent: 4% |
| Patients who reported that their doctors "Usually" listened carefully to them | Percent: 17% |
| Patients who reported that their doctors "Always" treated them with courtesy and respect | Percent: 88% |
| Patients who reported that their doctors "Sometimes" or "Never" treated them with courtesy and respect | Percent: 3% |
| Patients who reported that their doctors "Usually" treated them with courtesy and respect | Percent: 9% |
| Patients who gave their hospital a rating of 6 or lower on a scale from 0 (lowest) to 10 (highest) | Percent: 5% |
| Patients who gave their hospital a rating of 7 or 8 on a scale from 0 (lowest) to 10 (highest) | Percent: 17% |
| Patients who gave their hospital a rating of 9 or 10 on a scale from 0 (lowest) to 10 (highest) | Percent: 78% |
| Overall hospital rating - linear mean score | Score: 91 (scale 1-100) |
| Overall hospital rating - star rating | Rating: 4 (scale 1-5) |
| Patients who reported that when receiving new medication the staff "Always" communicated what the medication was for | Percent: 77% |
| Patients who reported that when receiving new medication the staff "Sometimes" or "Never" communicated what the medication was for | Percent: 8% |
| Patients who reported that when receiving new medication the staff "Usually" communicated what the medication was for. | Percent: 15% |
| Patients who reported that their nurses "Always" explained things in a way they could understand | Percent: 76% |
| Patients who reported that their nurses "Sometimes" or "Never" explained things in a way they could understand | Percent: 3% |
| Patients who reported that their nurses "Usually" explained things in a way they could understand | Percent: 21% |
| Patients who reported that their nurses "Always" listened carefully to them | Percent: 77% |
| Patients who reported that their nurses "Sometimes" or "Never" listened carefully to them | Percent: 3% |
| Patients who reported that their nurses "Usually" listened carefully to them | Percent: 20% |
| Patients who reported that their nurses "Always" treated them with courtesy and respect | Percent: 89% |
| Patients who reported that their nurses "Sometimes" or "Never" treated them with courtesy and respect | Percent: 2% |
| Patients who reported that their nurses "Usually" treated them with courtesy and respect | Percent: 9% |
| Patients who reported that the area around their room was "Always" quiet at night | Percent: 61% |
| Patients who reported that the area around their room was "Sometimes" or "Never" quiet at night | Percent: 7% |
| Patients who reported that the area around their room was "Usually" quiet at night | Percent: 32% |
| Quietness - linear mean score | Score: 85 (scale 1-100) |
| Quietness - star rating | Rating: 4 (scale 1-5) |
| Patients who reported NO, they would probably not or definitely not recommend the hospital | Percent: 3% |
| Patients who reported YES, they would definitely recommend the hospital | Percent: 79% |
| Recommend hospital - linear mean score | Score: 92 (scale 1-100) |
| Patients who reported YES, they would probably recommend the hospital | Percent: 18% |
| Recommend hospital - star rating | Rating: 4 (scale 1-5) |
| Patients who reported that when receiving new medication the staff "Always" discussed possible side effects | Percent: 47% |
| Patients who reported that when receiving new medication the staff "Sometimes" or "Never" discussed possible side effects | Percent: 28% |
| Patients who reported that when receiving new medication the staff "Usually" discussed possible side effects | Percent: 25% |
| Summary star rating | Rating: 4 (scale 1-5) |
| Patients who reported that NO, they did not receive written information about possible symptoms to look out for after discharge | Percent: 9% |
| Patients who reported that YES, they did receive written information about possible symptoms to look out for after discharge | Percent: 91% |
| Measure Name | Compared to National | Denominator | Score | |
|---|---|---|---|---|
| Rate of complications for hip/knee replacement patients | No Different Than the National Rate | 538 | 3 | |
| Death rate for heart attack patients | No Different Than the National Rate | 376 | 13.1 | |
| Death rate for CABG surgery patients | No Different Than the National Rate | 135 | 4.1 | |
| Death rate for COPD patients | No Different Than the National Rate | 49 | 9.1 | |
| Death rate for heart failure patients | No Different Than the National Rate | 231 | 11.1 | |
| Death rate for pneumonia patients | No Different Than the National Rate | 453 | 18.6 | |
| Death rate for stroke patients | Better Than the National Rate | 343 | 10.5 | |
| Postoperative Acute Kidney Injury Requiring Dialysis Rate | No Different Than the National Rate | 1775 | 1.30 | |
| Postoperative Respiratory Failure Rate | No Different Than the National Rate | 1478 | 4.19 | |
| Serious blood clots after surgery | No Different Than the National Rate | 3164 | 3.36 | |
| Blood stream infection after surgery | No Different Than the National Rate | 1711 | 3.38 | |
| A wound that splits open after surgery on the abdomen or pelvis | No Different Than the National Rate | 593 | 0.84 | |
| Accidental cuts and tears from medical treatment | No Different Than the National Rate | 1288 | 1.05 | |
| Pressure sores | No Different Than the National Rate | 5496 | 0.44 | |
| Deaths among Patients with Serious Treatable Complications after Surgery | No Different Than the National Rate | 144 | 138.19 | |
| Collapsed lung due to medical treatment | No Different Than the National Rate | 6912 | 0.21 | |
| Broken hip from a fall after surgery | No Different Than the National Rate | 6070 | 0.12 | |
| Serious complications | No Different Than the National Value | 0.80 | ||
| Perioperative Hemorrhage or Hematoma Rate | No Different Than the National Rate | 3048 | 3.20 |
| Street Address |
1034 NORTH 500 WEST |
| City | PROVO |
| State | UT |
| Zip Code | 84604 |
| Hospital Name | Address | Telephone | Overall Rating |
|---|---|---|---|
| Utah State Hospital | 1300 East Center Street, Provo, UT 84605 | (801) 344-4400 |
| Hospital Name | Address | Telephone | Overall Rating |
|---|---|---|---|
| Riverton Hospital | 3741 West 12600 South, Riverton, UT 84065 | (801) 285-4000 | 4 |
| Mckay Dee Hospital | 4401 Harrison Boulevard, Ogden, UT 84403 | (801) 387-2800 | 4 |
| Salt Lake Regional Medical Center | 1050 East South Temple, Salt Lake City, UT 84102 | (801) 350-4111 | 3 |
| St Mark's Hospital | 1200 East 3900 South, Salt Lake City, UT 84124 | (801) 268-7155 | 3 |
| Uintah Basin Medical Center | 250 West 300 North, Roosevelt, UT 84066 | (435) 722-4691 | 4 |
| Ashley Regional Medical Center | 150 West 100 North, Vernal, UT 84078 | (435) 789-3342 | 5 |
| Lds Hospital | 8th Avenue and C Street, Salt Lake City, UT 84143 | (801) 408-1100 | 5 |
| Lone Peak Hospital | 11925 South State Street, Draper, UT 84020 | (801) 545-8000 | 4 |
| American Fork Hospital | 170 North 1100 East, American Fork, UT 84003 | (801) 855-3305 | 3 |
| St. George Regional Hospital | 1380 East Medical Center Drive, St George, UT 84790 | (435) 251-2100 | 5 |
| Find all hospitals in the state of UT | |||
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This dataset includes 5 thousand hospitals registered with the U.S Centers for Medicare & Medicaid Services. Each hospital is registered with addresses, phone numbers, hospital type, and overall hospital rating, etc.