Baylor Scott and White Medical Center Sunnyvale is a hospital registered with U.S Centers for Medicare & Medicaid Services. The facility number is #670060. The hospital type is acute care hospitals. The address is 231 South Collins Road, Sunnyvale, TX 75182. The overall rating is 3.
| Facility ID | 670060 |
| Facility Name | BAYLOR SCOTT AND WHITE MEDICAL CENTER SUNNYVALE |
| Address |
231 South Collins Road Sunnyvale TX 75182 |
| County | Dallas |
| Telephone | (972) 892-3000 |
| Hospital Type | Acute Care Hospitals |
| Hospital Ownership | Proprietary |
| Emergency Services | Yes |
| Overall Rating | 3 |
| Mortality Measure |
Total measures in the group: 7. Facility reported measures count: 5. Better than the national value: 0, No different: 5, Worse: 0 |
| Safety of Care Measure |
Total measures in the group: 8. Facility reported measures count: 6. Better than the national value: 0, No different: 6, Worse: 0 |
| Readmission Measure |
Total measures in the group: 11. Facility reported measures count: 8. Better than the national value: 0, No different: 7, Worse: 1 |
| Patient Experience Measure |
Total measures in the group: 8. Facility reported measures count: 8. Better than the national value: , No different: , Worse: |
| Timly Effectiveness Measure |
Total measures in the group: 14. Facility reported measures count: 7. Better than the national value: , No different: , Worse: |
| Notes |
The Overall Hospital Quality Star rating summarizes a variety of measures across 5 areas of quality into a single star rating for each hospital. Once reporting thresholds are met, a hospital’s overall star rating is calculated using only those measures for which data are available. The average is about 37 measures. Hospitals report data to the Centers for Medicare & Medicaid Services through the Hospital Inpatient Quality Reporting (IQR) Program, Hospital Outpatient Quality Reporting (OQR) Program, Hospital Readmission Reduction Program (HRRP), Hospital-Acquired Condition (HAC) Reduction Program, and Hospital Value-Based Purchasing (VBP) Program. Overall star ratings aren’t calculated for Veterans Health Administration (VHA) or Department of Defense (DoD) hospitals. The methodology uses a simple average of measure scores to calculate measure group scores and Z-score standardization to standardize measure group scores for these 5 measure groups: 1. Mortality 2. Safety of Care 3. Readmission 4. Patient Experience 5. Timely & Effective Care After estimating the group score for each hospital and each group, CMS calculates a weighted average to combine the 5 group scores into a single hospital summary score. If a hospital is missing a measure category or group, the weights are redistributed proportionally amongst the qualifying measure categories or groups. |
| Question | Responses |
|---|---|
| Patients who reported that they "Always" received bathroom help as soon as they wanted | Percent: 66% |
| Patients who reported that they "Sometimes" or "Never" received bathroom help as soon as they wanted | Percent: 16% |
| Patients who reported that they "Usually" received bathroom help as soon as they wanted | Percent: 18% |
| Patients who reported that they "Always" received help after using the call button as soon as they wanted | Percent: 62% |
| Patients who reported that they "Sometimes" or "Never" received help after using the call button as soon as they wanted | Percent: 11% |
| Patients who reported that they "Usually" received help after using the call button as soon as they wanted | Percent: 27% |
| Patients who reported that their room and bathroom were "Always" clean | Percent: 74% |
| Patients who reported that their room and bathroom were "Sometimes" or "Never" clean | Percent: 9% |
| Patients who reported that their room and bathroom were "Usually" clean | Percent: 17% |
| Cleanliness - linear mean score | Score: 88 (scale 1-100) |
| Cleanliness - star rating | Rating: 3 (scale 1-5) |
| Patients who reported that their nurses "Always" communicated well | Percent: 74% |
| Nurse communication - linear mean score | Score: 89 (scale 1-100) |
| Patients who reported that their nurses "Sometimes" or "Never" communicated well | Percent: 6% |
| Nurse communication - star rating | Rating: 2 (scale 1-5) |
| Patients who reported that their nurses "Usually" communicated well | Percent: 20% |
| Patients who reported that their doctors "Always" communicated well | Percent: 76% |
| Doctor communication - linear mean score | Score: 89 (scale 1-100) |
| Patients who reported that their doctors "Sometimes" or "Never" communicated well | Percent: 8% |
| Doctor communication - star rating | Rating: 2 (scale 1-5) |
| Patients who reported that their doctors "Usually" communicated well | Percent: 16% |
| Patients who reported that they "Always" received help as soon as they wanted | Percent: 64% |
| Staff responsiveness - linear mean score | Score: 83 (scale 1-100) |
| Patients who reported that they "Sometimes" or "Never" received help as soon as they wanted | Percent: 13% |
| Staff responsiveness - star rating | Rating: 3 (scale 1-5) |
| Patients who reported that they "Usually" received help as soon as they wanted | Percent: 23% |
| Patients who reported that staff "Always" explained about medicines before giving it to them | Percent: 58% |
| Communication about medicines - linear mean score | Score: 73 (scale 1-100) |
| Patients who reported that staff "Sometimes" or "Never" explained about medicines before giving it to them | Percent: 24% |
| Communication about medicines - star rating | Rating: 2 (scale 1-5) |
| Patients who reported that staff "Usually" explained about medicines before giving it to them | Percent: 18% |
| Discharge information - linear mean score | Score: 83 (scale 1-100) |
| Patients who reported that NO, they were not given information about what to do during their recovery at home | Percent: 17% |
| Discharge information - star rating | Rating: 2 (scale 1-5) |
| Patients who reported that YES, they were given information about what to do during their recovery at home | Percent: 83% |
| Patients who "Agree" they understood their care when they left the hospital | Percent: 45% |
| Patients who "Disagree" or "Strongly Disagree" they understood their care when they left the hospital | Percent: 8% |
| Care transition - linear mean score | Score: 79 (scale 1-100) |
| Patients who "Strongly Agree" they understood their care when they left the hospital | Percent: 47% |
| Care transition - star rating | Rating: 2 (scale 1-5) |
| Patients who "Agree" that they understood the purposes of their medications when leaving the hospital | Percent: 40% |
| Patients who "Disagree" or "Strongly Disagree" that they understood the purposes of their medications when leaving the hospital | Percent: 6% |
| Patients who "Strongly Agree" that they understood the purposes of their medications when leaving the hospital | Percent: 54% |
| Patients who "Agree" that the staff took my preferences into account when determining my health care needs | Percent: 49% |
| Patients who "Disagree" or "Strongly Disagree" that the staff took my preferences into account when determining my health care needs | Percent: 10% |
| Patients who "Strongly Agree" that the staff took my preferences into account when determining my health care needs | Percent: 41% |
| Patients who "Agree" that they understood their responsiblities in managing their health | Percent: 47% |
| Patients who "Disagree" or "Strongly Disagree" that they understood their responsiblities in managing their health | Percent: 7% |
| Patients who "Strongly Agree" that they understood their responsiblities in managing their health | Percent: 46% |
| Patients who reported that NO, they did not discuss whether they would need help after discharge | Percent: 20% |
| Patients who reported that YES, they did discuss whether they would need help after discharge | Percent: 80% |
| Patients who reported that their doctors "Always" explained things in a way they could understand | Percent: 73% |
| Patients who reported that their doctors "Sometimes" or "Never" explained things in a way they could understand | Percent: 10% |
| Patients who reported that their doctors "Usually" explained things in a way they could understand | Percent: 17% |
| Patients who reported that their doctors "Always" listened carefully to them | Percent: 73% |
| Patients who reported that their doctors "Sometimes" or "Never" listened carefully to them | Percent: 8% |
| Patients who reported that their doctors "Usually" listened carefully to them | Percent: 19% |
| Patients who reported that their doctors "Always" treated them with courtesy and respect | Percent: 82% |
| Patients who reported that their doctors "Sometimes" or "Never" treated them with courtesy and respect | Percent: 4% |
| Patients who reported that their doctors "Usually" treated them with courtesy and respect | Percent: 14% |
| Patients who gave their hospital a rating of 6 or lower on a scale from 0 (lowest) to 10 (highest) | Percent: 11% |
| Patients who gave their hospital a rating of 7 or 8 on a scale from 0 (lowest) to 10 (highest) | Percent: 19% |
| Patients who gave their hospital a rating of 9 or 10 on a scale from 0 (lowest) to 10 (highest) | Percent: 70% |
| Overall hospital rating - linear mean score | Score: 87 (scale 1-100) |
| Overall hospital rating - star rating | Rating: 3 (scale 1-5) |
| Patients who reported that when receiving new medication the staff "Always" communicated what the medication was for | Percent: 70% |
| Patients who reported that when receiving new medication the staff "Sometimes" or "Never" communicated what the medication was for | Percent: 17% |
| Patients who reported that when receiving new medication the staff "Usually" communicated what the medication was for. | Percent: 13% |
| Patients who reported that their nurses "Always" explained things in a way they could understand | Percent: 71% |
| Patients who reported that their nurses "Sometimes" or "Never" explained things in a way they could understand | Percent: 10% |
| Patients who reported that their nurses "Usually" explained things in a way they could understand | Percent: 19% |
| Patients who reported that their nurses "Always" listened carefully to them | Percent: 70% |
| Patients who reported that their nurses "Sometimes" or "Never" listened carefully to them | Percent: 6% |
| Patients who reported that their nurses "Usually" listened carefully to them | Percent: 24% |
| Patients who reported that their nurses "Always" treated them with courtesy and respect | Percent: 80% |
| Patients who reported that their nurses "Sometimes" or "Never" treated them with courtesy and respect | Percent: 4% |
| Patients who reported that their nurses "Usually" treated them with courtesy and respect | Percent: 16% |
| Patients who reported that the area around their room was "Always" quiet at night | Percent: 56% |
| Patients who reported that the area around their room was "Sometimes" or "Never" quiet at night | Percent: 15% |
| Patients who reported that the area around their room was "Usually" quiet at night | Percent: 29% |
| Quietness - linear mean score | Score: 80 (scale 1-100) |
| Quietness - star rating | Rating: 3 (scale 1-5) |
| Patients who reported NO, they would probably not or definitely not recommend the hospital | Percent: 7% |
| Patients who reported YES, they would definitely recommend the hospital | Percent: 68% |
| Recommend hospital - linear mean score | Score: 86 (scale 1-100) |
| Patients who reported YES, they would probably recommend the hospital | Percent: 25% |
| Recommend hospital - star rating | Rating: 3 (scale 1-5) |
| Patients who reported that when receiving new medication the staff "Always" discussed possible side effects | Percent: 46% |
| Patients who reported that when receiving new medication the staff "Sometimes" or "Never" discussed possible side effects | Percent: 32% |
| Patients who reported that when receiving new medication the staff "Usually" discussed possible side effects | Percent: 22% |
| Summary star rating | Rating: 2 (scale 1-5) |
| Patients who reported that NO, they did not receive written information about possible symptoms to look out for after discharge | Percent: 14% |
| Patients who reported that YES, they did receive written information about possible symptoms to look out for after discharge | Percent: 86% |
| Measure Name | Compared to National | Denominator | Score | |
|---|---|---|---|---|
| Rate of complications for hip/knee replacement patients | No Different Than the National Rate | 89 | 2.1 | |
| Death rate for heart attack patients | No Different Than the National Rate | 113 | 13.2 | |
| Death rate for CABG surgery patients | Number of Cases Too Small | |||
| Death rate for COPD patients | No Different Than the National Rate | 214 | 10.1 | |
| Death rate for heart failure patients | No Different Than the National Rate | 260 | 13.1 | |
| Death rate for pneumonia patients | No Different Than the National Rate | 268 | 16.5 | |
| Death rate for stroke patients | No Different Than the National Rate | 72 | 12.5 | |
| Postoperative Acute Kidney Injury Requiring Dialysis Rate | No Different Than the National Rate | 180 | 1.60 | |
| Postoperative Respiratory Failure Rate | No Different Than the National Rate | 131 | 5.07 | |
| Serious blood clots after surgery | No Different Than the National Rate | 495 | 3.50 | |
| Blood stream infection after surgery | No Different Than the National Rate | 179 | 4.13 | |
| A wound that splits open after surgery on the abdomen or pelvis | No Different Than the National Rate | 105 | 0.91 | |
| Accidental cuts and tears from medical treatment | No Different Than the National Rate | 362 | 1.17 | |
| Pressure sores | No Different Than the National Rate | 2238 | 0.55 | |
| Deaths among Patients with Serious Treatable Complications after Surgery | Number of Cases Too Small | |||
| Collapsed lung due to medical treatment | No Different Than the National Rate | 3070 | 0.26 | |
| Broken hip from a fall after surgery | No Different Than the National Rate | 2777 | 0.11 | |
| Serious complications | No Different Than the National Value | 0.92 | ||
| Perioperative Hemorrhage or Hematoma Rate | No Different Than the National Rate | 484 | 2.29 |
| Street Address |
231 SOUTH COLLINS ROAD |
| City | SUNNYVALE |
| State | TX |
| Zip Code | 75182 |
| Hospital Name | Address | Telephone | Overall Rating |
|---|---|---|---|
| Hamilton General Hospital | 400 N Brown, Building 1, Hamilton, TX 76531 | (254) 386-3151 | 5 |
| Texas Health Harris Methodist Hospital Stephenvill | 411 N Belknap St, Stephenville, TX 76401 | (254) 965-1500 | 5 |
| Texas Health Harris Methodist Hospital Alliance | 10864 Texas Health Trail, Fort Worth, TX 76244 | (682) 212-2004 | 5 |
| Baylor Scott & White Medical Center At Irving | 1901 N Macarthur Blvd, Irving, TX 75061 | (972) 579-8100 | 5 |
| Pampa Regional Medical Center | 1 Medical Plaza, Pampa, TX 79065 | (806) 665-3721 | 5 |
| Houston Methodist Sugarland Hospital | 16655 Southwest Freeway, Sugar Land, TX 77479 | (281) 274-8000 | 5 |
| Lavaca Medical Center | 1400 North Texana Street, Hallettsville, TX 77964 | (361) 798-3671 | 5 |
| Baylor Scott & White Medical Center - Marble Falls | 810 W Highway 71, Marble Falls, TX 78654 | (254) 215-9791 | 5 |
| Ut Health East Texas Pittsburg Hospital | 2701 Us Hwy 271 N, Pittsburg, TX 75686 | (903) 946-5000 | 5 |
| Guadalupe Regional Medical Center | 1215 E Court St, Seguin, TX 78155 | (830) 379-2411 | 5 |
| Find all hospitals in the state of TX | |||
| Hospital Name | Address | Telephone | Overall Rating |
|---|---|---|---|
| Baylor Scott and White Medical Center Uptown | 2727 East Lemmon Avenue Building I, Dallas, TX 75204 | (214) 443-3000 | |
| Baylor Scott & White Medical Center-White Rock | 9440 Poppy Dr, Dallas, TX 75218 | (214) 324-6100 | 3 |
| Baylor Scott & White Medical Center - Round Rock | 300 University Blvd, Round Rock, TX 78664 | (512) 509-0401 | 4 |
| Baylor Scott and White Medical Center Carrollton | 4343 North Josey Lane, Carrollton, TX 75010 | (972) 394-2255 | 4 |
| Baylor Scott & White Medical Center - Brenham | 700 Medical Parkway, Brenham, TX 77833 | (979) 337-5000 | 4 |
| Baylor Scott & White Medical Center - Centennial | 12505 Lebanon Road, Frisco, TX 75035 | (972) 963-3333 | 3 |
| Baylor Scott & White Medical Center Pflugerville | 2600 East Pflugerville Parkway, Pflugerville, TX 78660 | (512) 654-6100 | |
| Baylor Scott & White Medical Center At Irving | 1901 N Macarthur Blvd, Irving, TX 75061 | (972) 579-8100 | 5 |
| Baylor Scott & White Medical Center Garland | 2300 Marie Curie Drive, Garland, TX 75042 | 9724875000 | 3 |
| Baylor Scott & White Emergency Medical Center At C | 900 East Whitestone Blvd, Cedar Park, TX 78613 | 5126844911 |
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